I'm on the wygovy tablets. Only side effects, wind after meals and constipation. No problems at all. Very pleased with aftercare, always there for you and messaging checking up on whether you needd h... See more
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Review summary
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Been using Superdrug online doctor for 4 months now to purchase weight loss jabs, so easy to order and complete the purchase. I’ve had questions answered within the hour, and I’ve swapped medication.... See more
Company replied
Easy to fill out all the information that is required . Explanation of the use or the weight loss easy and clear All side effects that I might experience clearly explained contact with your... See more
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It was so easy to apply for the meds that i wanted. It arrived within a couple of days once permission was given by my own GP. It felt very professional regarding the whole set up. I like the way you... See more
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Company details
Contact info
The Old Sorting House, 46 Essex Road, The Angel, N1 8LN, London, United Kingdom
- 020 3588 0293
- doctors@superdrug.com
- onlinedoctor.superdrug.com
4.5
Excellent
36K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Superdrug Online Doctor
Dear Annemarie,
Thank you for the review.
We’re glad to hear that you’ve found ordering your request online and having it delivered straight to your door a straightforward and convenient experience.
Let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Prompt responses and regular checks
September 14, 2026
Reply from Superdrug Online Doctor
Dear Gina,
Thank you for the lovely review.
We’re really pleased to hear that you’ve found our responses prompt and that our regular checks have helped keep you informed throughout your experience with us.
Kind regards,
Shontae
Senior Patient Care Advisor
Always a great experience highly…
Always a great experience highly recommend using Superdrug Online. Great customer service when needed to contact with a question.
September 13, 2026
Reply from Superdrug Online Doctor
Dear Sherina,
Thank you for the review.
It’s wonderful to hear that you’ve consistently had a great experience with us and that you feel confident recommending our service to others.
We’re especially pleased to know that when you’ve had a question and needed to get in touch, our customer service team have been able to provide the help and support you needed.
Thank you once again for sharing your experience and for taking the time to recommend us.
If you have any queries or need assistance, you can always also contact us in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Always very helpful and give an…
Always very helpful and give an excellent service
September 13, 2026
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for the review.
We’re so pleased to hear that you’ve always found us helpful and that we’ve been able to provide an excellent experience for you.
Kind regards,
Shontae
Senior Patient Care Advisor
Very professional and patient Sarah S
Very professional and patient Sarah S. helped me with an order I was about to make. That help put my mind at rest for the rest of the day.
September 16, 2026
Unprompted review
Reply from Superdrug Online Doctor
Dear Peter,
Thank you for taking the time to share your experience and leave a lovely review.
We’re really pleased to hear that Sarah was able to support you with your request and that her professional and patient approach helped put your mind at ease.
We understand that having someone take the time to listen, explain things clearly and provide reassurance can make such a positive difference, so it’s wonderful to know Sarah was able to give you that confidence.
We’ll be sure to pass your kind words on to Sarah and thank you once again for sharing your experience.
Let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Abi,
Thank you for the lovely review.
We’re really pleased to hear that you found our service polite, informative and helpful throughout your experience.
Kind regards,
Shontae
Senior Patient Care Advisor
Good quick delivery.
September 12, 2026
Reply from Superdrug Online Doctor
Dear Sharma,
Thank you for the lovely review.
We’re really pleased to hear that you received your request quickly and that the delivery was a smooth part of your experience.
Let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for the review.
We’re really pleased to hear that you’ve had such a positive experience with both our service and delivery.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for the 5-star review.
It’s really heartening to hear that you’ve found our team to be caring and supportive.
Kind regards,
Shontae
Senior Patient Care Advisor
Always someone to answers your quiers
Information is alway at hand and any questions are answered, there is always a doctor to answer your quiers.
September 13, 2026
Reply from Superdrug Online Doctor
Dear Caroline,
Thank you for the review.
It’s great to hear that you’ve found the information available through our service helpful and that your questions are answered when you need guidance.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Hayley,
Thank you for the review.
We’re so pleased to hear that ordering was easy and that your request arrived promptly.
Kind regards,
Shontae
Senior Patient Care Advisor
Ordered and confirmed same day
Ordered and confirmed same day. Given a collection time at our chosen store and all went very smoothly. The pharmacist in Ashford was lovely too!
September 13, 2026
Reply from Superdrug Online Doctor
Dear Fiona,
Thank you for the lovely review.
It’s great to know that everything went smoothly from ordering and receiving confirmation on the same day through to having a convenient collection time arranged at your chosen store.
Kind regards,
Shontae
Senior Patient Care Advisor
The service is second to none and very…
The service is second to none and very quick. Knowing that there is someone I can discuss everything with is great.
August 28, 2026
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for your wonderful feedback!
We're so pleased to hear that you found our service to be excellent and quick. It's great to know that you appreciate having someone available to discuss everything with.
Kind regards,
Maddie
Senior Patient Care Advisor
Ordering my medication was…
Ordering my medication was straightforward and delivery was swift. The response to my online query by a GP felt generic and not really personalised - hence four stars instead of five.
September 12, 2026
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for the lovely review.
We’re pleased to hear that you found ordering your request straightforward and that your delivery was swift.
We’re sorry, however, that the response to your query from us felt generic and didn’t feel sufficiently tailored to you and your individual circumstances.
We understand that when seeking healthcare advice, it’s important to feel that your questions have been properly considered and that the response reflects your specific situation.
Thank you once again for sharing your experience and if you ever need any help or have any queries, do not hesitate to contact us in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
All good thanks
August 29, 2026
Reply from Superdrug Online Doctor
Dear Patient,
We are so happy to hear you found our service good. We appreciate your positive feedback.
Kind regards,
Maddie
Senior Patient Care Advisor
I feel safe and happy when i try to use the product and Doctors always keep look after me by message
Good advice and feel happy and safe when doctors look after.
September 3, 2026
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for your wonderful feedback. We are delighted to hear that you feel happy and safe under the care of our doctors, and that you received good advice. Your kind words mean a lot to us.
Kind regards,
Maddie
Senior Patient Care Advisor
The weight loss drugs are top of the…
The weight loss drugs are top of the price point for uk. But the customer service is way down the bottom. From what I have researched, independent pharmacies are much better value for money, and they are more responsive to to the needs of the customer.
September 12, 2026
Reply from Superdrug Online Doctor
Dear Brian,
We appreciate you taking the time to share your feedback regarding our pricing and customer service. We understand your concerns about the cost of your orders and your experience with our support. Your insights are invaluable as we strive to enhance our services for all our customers.
Kind regards,
Maddie
Senior Patient Care Advisor
Fast delivery and by trusted delivery…
Fast delivery and by trusted delivery courier
September 12, 2026
Reply from Superdrug Online Doctor
Dear June,
Thank you for your wonderful feedback!
We're delighted to hear that you experienced fast delivery and that our trusted courier service met your expectations. It's great to know you had such a positive experience.
Kind regards,
Maddie
Senior Patient Care Advisor
So easy to order
So easy to order, really helpful advice.. no constant reminders like some companies.
I’ve reached my goal weight and am now maintaining it.
Highly recommend Superdrug if you are thinking of starting your weight loss journey with monjaro.
September 12, 2026
Reply from Superdrug Online Doctor
Dear Christine,
Thank you for your wonderful review.
We are so pleased to hear how easy you found the ordering process and that our advice was helpful without being overwhelming. It's fantastic that you've reached your goal weight and are successfully maintaining it. We appreciate you recommending us for a weight loss journey.
Kind regards,
Maddie
Senior Patient Care Advisor
really good
September 12, 2026
Reply from Superdrug Online Doctor
Dear Barbara,
We are so happy to hear you found our service really good. We appreciate your positive feedback.
Kind regards,
Maddie
Senior Patient Care Advisor
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