Laa-iqah from Customer Service Team. Is super fast in answering my DM via Facebook. Laa-iqah has even provides me with a new tracker. As delivery service was meant to deliver 2 parcels today and I onl... See more
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Welcome to Online Home Shop. Buy your favourite homeware brands direct. Shop the full range of bedding, curtains, towels, throws and rugs.
Why Online Home Shop?United Kingdom
Asks customers to review
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Replied to 60% of negative reviews
Typically replies within 1 week
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Fantastic garden cushions for my new furniture which look fantastic and such a great price. One of my items arrived damaged but the response and resolution from customer service was really quick which is great

Reply from Online Home Shop
Looks nice but with poor instructions and what seemed like a hundred pieces to screw together it was a nightmare to put together, had it not been for my husband it would of ended up in a heap in the garden. Also not enough clearance above the draws for the handles so they stick badly and you have to pull really hard to get them open again so I am going to have to get new handles for the fronts of the draws and drill holes into the draw fronts.
Ordering was easy, great quality,good price and communication.
Delivery was quick and friendly would recommend OHS some fab bargains in sale and plenty of choice in general never sent anything back as been happy with all my purchases.

Reply from Online Home Shop
I have had non stop help since getting in touch with you and the service is amazing

Reply from Online Home Shop
Order number102257689 Carpets are lovely just what I was looking for. Felt I wasn't kept up to date about delivery from Yodel
Quick no nonsense easy return. So helpful.

Reply from Online Home Shop

Reply from Online Home Shop
One item arrived that I didn’t order. One item didn’t arrive at all. Customer service was very slow and faffy sorting it out.
Good quality,great price and speedy delivery

Reply from Online Home Shop
Such a straight forward easy process. I had the misfortune of a product arriving damaged but Mishqa was really helpful and arranged for me to get a replacement item. Thank you so much for making it an easy experience. I will definitely continue using OHS.

Reply from Online Home Shop
First time using OHS and a pretty positive experience overall! Great selection of products in their sale at great value prices. Good quality too. My order was despatched in batches but arrived quickly. Two items did not arrive so I contacted customer services and they were quick to respond, apologise and refund me. Can’t fault them.

Reply from Online Home Shop
Babalwa from the customer service team was extremely helpful. Thank you.

Reply from Online Home Shop
Quick delivery kept updated on delivery although some items take longer and come in different deliveries friendly and polite courier would recommend having a look on this website.

Reply from Online Home Shop
I purchased a few items, a side table had slight damage to the top, offered a full refund for a return or 50% to keep, the king size duvet set only had 1 pillowcase, again offered a full refund, couldn't really ask for more, first refund already notified in paypal so had to give 5 stars for service, the garden items I purchased are well worth it.

Reply from Online Home Shop
I needed to contact OHS due to an issue with delivery. Babalwa dealt with my case, the service given was excellent and dealt with very quickly. Thank you

Reply from Online Home Shop
I had a chair cushion missing from my order so I contacted the team. Jody immediately asked if I wanted a refund or a replacement and as I had two chairs and one cushion the replacement was the option I picked. Jody was extremely efficient and offered great customer service. As always with OHS she is a great team member. Thanks Jody !

Reply from Online Home Shop
I had one of my items missing, email them & got a response very quickly & my missing item was dispatched to me with no hesitation. Thank you to the wonderful Phumie..

Reply from Online Home Shop
I still haven’t received items
No contact from Evri either on what’s happening with deliveries
Second time this has happened with online home shop which a real shame because their stuff is very reasonable
I had a problem with one of the items on my recent order but Limeez in customer service was very helpful and sorted my issue thank you

Reply from Online Home Shop
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