As usual, the meat quality was excellent. I had ordered Kid Goat Shoulder meat and it was ‘bang on’ on expectations. The only pain point that I have is delivery. This is the second time that the meat... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
good quality meat but there seasoning is not great we redid it as it lacks spice and flavour, great cuts, and solid delivery times will come again but might ask for no seasoning next time
I actually assumed it is a very quick way to buy the halal meat. I ordered the meat on 31st of July and expected it on Tuesday as I had couple of guests on Thursday, so plenty of time to prepare t... See more
Order from onlinemeatshop every month. It’s my go to grocery and meat shop. Absolutely love it!
Company details
Written by the company
Welcome to our family business, established in 1993 and still going strong. At the heart of our brand lies a commitment to delivering the highest quality meats, groceries, and services. Our core principles have guided us every step of the way, ensuring that we remain a trusted and reliable source for all your needs. Come join our family and experience the difference for yourself!
Contact info
328 High Street North, E12 6PH, London, United Kingdom
- 07774231609
- info@onlinemeatshop.com
- onlinemeatshop.com
4.0
Great
682 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 54% of negative reviews
Typically replies within 24 hours
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they didn't have the product they said…
they didn't have the product they said they had.
February 26, 2026
Quick delivery
September 4, 2026
Reply from Onlinemeatshop
Thank you so much, Choudhury, for your lovely 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear your delivery arrived quickly. We really appreciate your support and look forward to serving you again soon!
Kind regards, The OnlineMeatShop Team
SCAM SHOP
SCAM! Do not order from this junk site. Literally sent me NANDOS marinade and one pack of a cold meat when I ordered several cold meats and several bottles of a totally different marinade! Ruined my bbq. Defeats the purpose when I could easily go to the shop and buy NANDOS myself! I want my money back for the junk you’ve sent which still does not compensate for all the money spent with half items still absent!!! Scam!
September 2, 2026
Unprompted review
Reply from Onlinemeatshop
Dear Customer,
We’re very sorry to hear about your experience and that your BBQ was affected by the incorrect and missing items in your order.
We completely understand your frustration. You ordered specific products and should not have received different items without your agreement. This is not the standard of service we aim to provide.
Please contact us at info@onlinemeatshop.com with your order number so we can investigate what went wrong and review the missing and incorrect items, including your refund request.
We sincerely apologise for the inconvenience and disappointment caused.
Kind regards, The OnlineMeatShop Team
Excellent and superb 👏
Shop was cleaned 👌
Staff well trained and friendly 👏
Top of all meat quality is 👍 Fresh and excellent
August 14, 2026
Unprompted review
Reply from Onlinemeatshop
Dear Kamal,
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that you enjoyed your visit and appreciated our friendly staff, clean shop and meat quality. Your kind words mean a lot to our entire team.
We look forward to welcoming you back soon!
Kind regards, The Noori Halal Butchers Team
I really did not want to leave a review…
I really did not want to leave a review but honestly, couldn't. Based on the review I left on 7th of August and the update on 11th of August, I received £20 credit. I wanted to try the chicken breast, so I ordered some with the credit but did not accept it as the minimum order value was £30. I had to order more and the only thing I needed was chicken breast.
The delivery arrived on time, but I cant tell how terrible was the quality. As soon as my husband opened the box, the whole kitchen smelled like rotten meat. They were spoilt and awful. I did not even open the package and just put it in the bin.
I really do not understand, the delivery charge is £7, is it too hard to make sure it is packed properly and kept cold on the way?
I can say this meat was out of fridge at least for 2 days.
I will never buy from this shop again and would recommend not to waste your money like me.
August 18, 2026
Unprompted review
Best marinations and customer service…
Best marinations and customer service had a really good experience thank you OnlineMeatShop
August 8, 2026
Unprompted review
The marinated jerk chicken legs I…
The marinated jerk chicken legs I ordered were for lack of words divine
August 11, 2026
Unprompted review
To be honest wasn’t thinking an online…
To be honest wasn’t thinking an online butcher could work but wow great quality great service i’ll be coming back again and recommending them !!!
August 10, 2026
Unprompted review
It was a good experience and the food…
It was a good experience and the food came well packed absolutely will be using again
August 5, 2026
Unprompted review
Reply from Onlinemeatshop
Dear F_bennett,
Thank you so much for your lovely 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear you had a great experience and that your order arrived well packed. We really appreciate your support and look forward to serving you again soon!
Kind regards, The OnlineMeatShop Team
Reply from Onlinemeatshop
Dear Philbo,
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that your order was perfect. We really appreciate your support and look forward to serving you again soon!
Kind regards, The OnlineMeatShop Team
Maybe grind the mince meat properly the…
Maybe grind the mince meat properly the rest as I go along ill find out
August 3, 2026
Worst delivery service ever
Worst delivery service ever, I picked a date the order arrived in a different date I wasn't home when it arrived I found a destroyed box with melted smelly meat
July 28, 2026
Reply from Onlinemeatshop
Thank you for your feedback. We are sorry to hear about your experience.
Feedback like this helps us investigate delivery issues with DPD and review our own processes internally.
Unfortunately, we had not received any message from you before this review and were not given the opportunity to investigate or resolve the issue. For damaged or temperature-affected deliveries, we normally require photographs of the parcel, packaging and affected products so that we can raise a formal claim with our delivery partner and assess what happened.
If you experience any issue with an order, please contact us directly as soon as possible and provide photographs where possible. This allows our team to investigate quickly and work towards an appropriate resolution.
We would still be happy to look into Order #2266824 if you contact us with any photographs or other evidence you may have.
Kind regards,
Onlinemeatshop.com
Excellent service
Excellent service, food comes well packaged and delivery time met. The prices are great too.
June 29, 2026
Reply from Onlinemeatshop
Thank you so much, Sajida, for your lovely feedback!
We’re really pleased to hear that your order arrived on time, well packaged, and that you were happy with both the quality and our prices.
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
Onlinemeatshop.com
3 days late & bad customer service interation.
Unfortunately I have to now out my review as low, this is a shame as I am a long time customer with the meat shop but our latest experience has been one of frustration. Our order arrived 3 days late. I had to chase them everyday through there customer service chat, email & speaking with their manager on the ohone everyday to find out what was happening and where my order was. Trying to get information and updates was a frustrating process. Supposedly we are meant to receive a £20 voucher as said by customer service manager due to late deliver and the total mess around we receive d from customer service but we did not receive this and it is not in my rewards. I feel let down and disappointed by this latest interation.
July 6, 2026
Unprompted review
Reply from Onlinemeatshop
Thank you for taking the time to leave your feedback, and we are genuinely sorry that your latest experience fell well below the standard you have previously received from us.
A three-day delay is frustrating enough, but having to repeatedly chase us by chat, email and phone for updates understandably made the situation much worse. We also apologise that the £20 voucher promised by our customer service manager has not yet been received.
We appreciate that you have been a long-standing customer, and we certainly do not want one poorly handled order to undo the trust you have placed in us over the years.
Please contact our customer service team with your order details and mention this review so we can ensure the promised £20 voucher is issued and properly resolve this for you.
Thank you again for your continued support and for giving us the opportunity to improve.
Kind regards,
Onlinemeatshop.com
Reply from Onlinemeatshop
Thank you very much for your feedback!
We’re really pleased to hear that you were happy with the quality of our products and the reliability of your delivery.
We truly appreciate your support and look forward to serving you again soon.
Kind regards,
Onlinemeatshop.com
the steak i had bought is not bms 6-7 i…
the steak i had bought is not bms 6-7 i am not satisfied with this purchase
June 1, 2026
Bad Quality and Customer support
I made an order for (Order #2200524)
1 KG Lamb of £16.00.
3 Lamb paya of £3.8.
And delivery fee of £7.
Due to delivery delay, 1 KG lamb got spoiled and requested for refund and i got refund for 1KG.
Now i paid £7 for a £3.8 is it justified service ? When i ask the samething to customer care they said Its DPD issue (Thier delivery partner). But you choose DPD as the parther right ? or my choice ? These kind of fraud or mismanagement should be punished heavily.
June 1, 2026
Order from onlinemeatshop every month
Order from onlinemeatshop every month. It’s my go to grocery and meat shop. Absolutely love it!
March 30, 2026
Excellent
Wonderful, I wholeheartedly recommend this shop. Fresh meat, fast and professional service!!!
I will definitely be a regular customer.
Thank you so much :)
March 30, 2026
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