OnlineNotary.us Reviews 

90
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I truly appreciate the ease, convenience, and speed OnlineNotary.us provides in setting up appointments for my VP and others who need notarial services. Keep up the great work!

Company replied

Rated 5 out of 5 stars

Appointment setting is simpler than other platform.. Their admin / support are very attentive with my concerns. I will definitely keep using it for my online notarization needs. 🤩

Company replied

Rated 5 out of 5 stars

They were so patient with me after I had problems trying to do the video call. They're true professionals. Also, when I contacted their support team via email, they were extremely quick in res... See more

Company replied

Rated 5 out of 5 stars

Great job notarizing our TX affidavit of motor vehicle gift transfer. They help multiple family members of ours with this transaction and made this very easy!

Company replied

Company details

  1. Legal Services
  2. also in
  3. Notary Public
  4. Software Vendor

Written by the company

With OnlineNotary.us, you can notarize documents from your smartphone or computer—wherever you are. Our service is recognized nationwide and connects you with a commissioned online notary through a secure live video session. Simply upload your document, join the session in your web browser, verify your identity, and electronically sign before a live notary on video to complete your notarization in minutes. Since its founding in 2018, OnlineNotary.us has emerged as a trusted leader and innovator in remote online notarization — serving both U.S. and international signers. Over the past several years, our notary team has completed over 400,000 remote notarizations, supporting signers located in every U.S. state and in the majority of countries worldwide. Individuals rely on us for personal legal documents, while organizations use our platform to streamline ongoing notarization needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

90 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(90)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were very quick to respond and let…

They were very quick to respond and let me renotify a document free of cost after I mis-signed it.

February 25, 2024
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Reply from OnlineNotary.us

Thank you for the positive feedback on our service. We were happy to help you with the follow-up session!

Rated 5 out of 5 stars

Thanks Mr Poletes

Mr Poletes, the notary is very kind. He always supports me very enthusiastically when I have problems working online. Once again I want to thank him

February 5, 2024
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Reply from OnlineNotary.us

It was a pleasure helping you!

Rated 5 out of 5 stars

Polite and extremely professional…

Polite and extremely professional lawyer, exactly on time, explained process well. Reasonable fee, legitimate billing process

November 8, 2023
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Reply from OnlineNotary.us

It was our pleasure being of service to you!

Rated 5 out of 5 stars

Very pleasant

Absolutely and pleasure to work with. He was fast, courteous, and accurate.

November 11, 2023
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Reply from OnlineNotary.us

Thank you for your kind feedback!

Rated 5 out of 5 stars

Thank you the tremenda effort you did…

Thank you the tremenda effort you did in completing my case.
You spent so much time providing me with the best service, and also processing my document as I needed.

October 13, 2023
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Reply from OnlineNotary.us

Thank you for that great review!

Rated 5 out of 5 stars

Great service

Value for money and service is great

September 25, 2023
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Reply from OnlineNotary.us

It was a pleasure being of service to you!

Rated 5 out of 5 stars

Outstanding service every time

Website is easily understood and accessible. Customer Service is timely and accurate. Payment screens are easily understood and confidential. Ever single person I have come into contact with has been personable, helpful and made sure we have had a positive experience. I greatly recommend them for their services.

August 24, 2023
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Reply from OnlineNotary.us

Thank you for the great review, Megan! We look forward to continuing to be of service to you and the Branch team!

Rated 5 out of 5 stars

I've worked with OnlineNotary.us for…

I've worked with OnlineNotary.us for 4-5 times. Their quick response and perfect service made me come back again and again. Especially Mr. George Poletes, always be nice and patient. Thanks again.

August 23, 2023
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Reply from OnlineNotary.us

Thank you, Lacey! We're happy to make things easier for you and your signers.

Rated 5 out of 5 stars

The process is very user friendly

The process is very user friendly. It's easy to use and makes notarizing fast. No complaints here.

August 23, 2023
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Reply from OnlineNotary.us

Thanks, Stephanie! You were one of our earliest customers, so we really appreciate your feedback.

Rated 5 out of 5 stars

Professionals who go above and beyond.

They were so patient with me after I had problems trying to do the video call. They're true professionals.

Also, when I contacted their support team via email, they were extremely quick in responding back - literally within minutes. They went above and beyond in trying to help me. It's hard to find this level of customer service anymore.

I highly recommend their services.

Thank you.

August 21, 2023
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Reply from OnlineNotary.us

Thank you for the terrific review, Pat! It was a pleasure helping you.

Rated 5 out of 5 stars

Stellar Customer Service

George and Erika always provide excellent customer service if I need help adding a file to the appointment. The remote online notary service as a whole is very simple to use, and each notary I have booked appointments with have been a pleasure to work with!

August 21, 2023
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Reply from OnlineNotary.us

Thank you for the awesome testimonial, Sydney! It means a lot, given that you are one of our "power users."

Rated 5 out of 5 stars

Seamless Experience!

I highly recommend the onlinenotary services. Booking online and completing the process was extremely convenient and easy. Excellent customer service!

July 11, 2023
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Reply from OnlineNotary.us

Thanks for the great feedback, Laurie!

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