The onlinepenshop.ch leads a person to think it is a swiss shop, while it is in fact a dutch shop shipping from Germany. The prices are no longer appealing once one needs to pay the customs clearen... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great experience on delivery - swift and well-packaged. The website search could use a bit of a rethink. Not easy to search for an article with drop down boxes and accessories are under the brand na... See more
I was insecure in the beginning. And then I saw that the business is from the Netherland, which is a good info by a reviewer - that I know where is the base location of this business. Ordered a pen wi... See more
Everything went smoothly, the ordering, the choice of pens and inscriptions on them, the payment, the delivery as announced (several day international) which could be tracked if need to. Will come bac... See more
4.4
Excellent
356 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Simple but effective with a good range of products
Easy to use web site with good range of products. The ordering procedure was simple and concise.
The company kept me in touch with the order and the expected delivery.
December 21, 2022
Everything went smoothly
Everything went smoothly, the ordering, the choice of pens and inscriptions on them, the payment, the delivery as announced (several day international) which could be tracked if need to. Will come back again!
August 27, 2022
Wrong items delivered
December 12, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.