Exceptional customer service from start to finish from Onlybirdies. The Birdie Glide is outstanding quality - easy to assemble/dismantle into 2 sections and to put into SUV with room to spare for the... See more
Company replied
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Exceptional customer service from start to finish from Onlybirdies. The Birdie Glide is outstanding quality - easy to assemble/dismantle into 2 sections and to put into SUV with room to spare for the... See more
Company replied
I enquired about winter wheels early Dec Ed took my name as they were out of stock but said he would keep me notified and that he did saying they wouldn't be available till mid Feb wasn't happy but no... See more
Golf bag was great and delivered in good time, only slight disappointment was the colour I did originally choose was out of stock. However, they were very quick to point this out and offer an alterna... See more
There was a problem where DHL told me they had insufficient details from Only Birdies to complete delivery. Although there was no further communication a week later the items showed up
The UK's Experts In Golf Products Welcome to Only Birdies, your premier destination for all things golf! We are passionate golfers ourselves, committed to providing exceptional products, expert guidance, and a seamless shopping experience. From top-notch equipment to stylish apparel and accessories, we curate a comprehensive selection to meet your every need. With our knowledgeable staff and a community of like-minded individuals, we are your trusted partner in the world of golf.
128 City Road, EC1V 2NX, London, United Kingdom
Replied to 50% of negative reviews
Typically replies within 24 hours
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It is rare to receive such outstanding and personalised customer service. One of the products we were after was out of stock and their team took so much care and time to explain us all the different options we had and were incredibly forthcoming. I will only buy with Only Birdies from now on and can’t recommend them enough.
Decent communication and helpful with any questions I had
Junior golf set ordered, was an issue with availability one of the clubs, communicated perfected and resolved with no additional cost.
Battery arrived within 36 hrs. Now charged but haven't used yet. Excellent service
Purchased a bagboy nitron trolley. Excellent service from Ed and the team.
I enquired about winter wheels early Dec Ed took my name as they were out of stock but said he would keep me notified and that he did saying they wouldn't be available till mid Feb wasn't happy but not a lot a could do . Then Ed got in touch mid Jan saying they had acquired some and promptly made order which I received the day after.
Golf bag was great and delivered in good time, only slight disappointment was the colour I did originally choose was out of stock. However, they were very quick to point this out and offer an alternative.
I had to return an item bought from their website. This was dealt with efficiently with good communication and email updates.
I only ordered our grandson’s golf bag on Monday and it was delivered at 11:15 am yesterday morning by my favourite courier company DPD. As this is to be a Xmas present and I had been let down by 2 other companies I couldn’t ask for more from Only Birdies.
Prompt delivery, well packaged & at a great price. Best price I could find actually.
Despite a slight setback in delivery, the vendors communication was excellent and the item delivered shortly afterwards.
Website easy to navigate, regular updates on delivery and products packaged really well.
Impressive service all round, was so impressed I ordered again!

Reply from Only Birdies
Had a problem with the product I purchased which was dealt with very quickly and resolved by Ed Glastonbury
Well made junior driver,my 11 year old son loves it and came through the post quickly
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