Exceptional customer service from start to finish from Onlybirdies. The Birdie Glide is outstanding quality - easy to assemble/dismantle into 2 sections and to put into SUV with room to spare for the... See more
Company replied
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Exceptional customer service from start to finish from Onlybirdies. The Birdie Glide is outstanding quality - easy to assemble/dismantle into 2 sections and to put into SUV with room to spare for the... See more
Company replied
I enquired about winter wheels early Dec Ed took my name as they were out of stock but said he would keep me notified and that he did saying they wouldn't be available till mid Feb wasn't happy but no... See more
Golf bag was great and delivered in good time, only slight disappointment was the colour I did originally choose was out of stock. However, they were very quick to point this out and offer an alterna... See more
There was a problem where DHL told me they had insufficient details from Only Birdies to complete delivery. Although there was no further communication a week later the items showed up
The UK's Experts In Golf Products Welcome to Only Birdies, your premier destination for all things golf! We are passionate golfers ourselves, committed to providing exceptional products, expert guidance, and a seamless shopping experience. From top-notch equipment to stylish apparel and accessories, we curate a comprehensive selection to meet your every need. With our knowledgeable staff and a community of like-minded individuals, we are your trusted partner in the world of golf.
128 City Road, EC1V 2NX, London, United Kingdom
Replied to 50% of negative reviews
Typically replies within 24 hours
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Great communication and fast delivery also a very competitively priced.
As for the product itself I don’t know it’s for my husbands 50th birthday present

Reply from Only Birdies
Good service would of liked a email when it was dispatched
Excellent customer service. Was amazed at such quick delivery to ensure the bag and clubs arrived in time for a birthday. Thank you so much. Quality looks good too. Slightly disappointed that there were no tees or balls included. Would have happily paid a little more for their inclusion.
Great price and fast delivery. Communication was very good
Golf bag was a surprise present for hubby so he had one for the Motorhome when away ….
He loved it … just got go to the cl club sites on golf courses now !!
Only used the trolley once so far but I am very impressed with it so far, it is so easy to put up and down and very sturdy with the bag on it
Great service, this is the first time Iv used them, will be back in the future

Reply from Only Birdies
My order was delivered quickly despite me changing delivery address after ordering it.
The item wasn’t quite right for me and after contacting the company Ed was very kind and gave me a refund straight away and also contacted me after to update me on what I had mentioned.
He went above and beyond to give a good customer experience. I would definitely use OnlyBirdies again.

Reply from Only Birdies
The service I received from Ed was exceptional, he made sure I got the trolley when it said I would ( it was a present that I needed here for father's day ) Trolley is great, would definitely buy from them again.
The postcode on the package was incorrect, but Customer Service worked quickly to resolve the matter. Many thanks.
Excellent price, fast delivery, item as described, packaged well and safely. Nothing to fault
Delivery was quick efficient and without hassle. The trolley arrived a day or two earlier than expected👍.
After opening the trolley I noticed the drinks holder was not in the box. I emailed Only Birdies and they contacted Ben Sayer, the issue was resolved the same day.
I was extremely happy with the prompt service from Only Birdies.
Fantastic company & prices.
Communication is Excellent ++.
I would highly recommend Ed & his team.
Very efficient purchase, good price, arrived when I expected, no hassle . Will use them again.
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