Only Birdies Reviews 70

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Exceptional customer service from start to finish from Onlybirdies. The Birdie Glide is outstanding quality - easy to assemble/dismantle into 2 sections and to put into SUV with room to spare for the... See more

Company replied

Rated 5 out of 5 stars

I enquired about winter wheels early Dec Ed took my name as they were out of stock but said he would keep me notified and that he did saying they wouldn't be available till mid Feb wasn't happy but no... See more

Rated 4 out of 5 stars

Golf bag was great and delivered in good time, only slight disappointment was the colour I did originally choose was out of stock. However, they were very quick to point this out and offer an alterna... See more

Rated 3 out of 5 stars

There was a problem where DHL told me they had insufficient details from Only Birdies to complete delivery. Although there was no further communication a week later the items showed up

Company details

  1. Golf shop
  2. Golf Cart Dealer

Written by the company

The UK's Experts In Golf Products Welcome to Only Birdies, your premier destination for all things golf! We are passionate golfers ourselves, committed to providing exceptional products, expert guidance, and a seamless shopping experience. From top-notch equipment to stylish apparel and accessories, we curate a comprehensive selection to meet your every need. With our knowledgeable staff and a community of like-minded individuals, we are your trusted partner in the world of golf.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

70 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great communication and fast delivery…

Great communication and fast delivery also a very competitively priced.
As for the product itself I don’t know it’s for my husbands 50th birthday present

September 20, 2024
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Reply from Only Birdies

Thanks for the kind words Julie and we hope your husband enjoys his present!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Was amazed at such quick delivery to ensure the bag and clubs arrived in time for a birthday. Thank you so much. Quality looks good too. Slightly disappointed that there were no tees or balls included. Would have happily paid a little more for their inclusion.

August 23, 2024
Rated 5 out of 5 stars

Golfstream vision

Only used the trolley once so far but I am very impressed with it so far, it is so easy to put up and down and very sturdy with the bag on it

July 22, 2024
Rated 5 out of 5 stars

Great service

Great service, this is the first time Iv used them, will be back in the future

July 8, 2024
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Reply from Only Birdies

Thanks for your kind words Douglas!

Rated 5 out of 5 stars

My order was delivered quickly despite…

My order was delivered quickly despite me changing delivery address after ordering it.
The item wasn’t quite right for me and after contacting the company Ed was very kind and gave me a refund straight away and also contacted me after to update me on what I had mentioned.
He went above and beyond to give a good customer experience. I would definitely use OnlyBirdies again.

July 2, 2024
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Reply from Only Birdies

Thank you for your positive words - we try our best!

Rated 5 out of 5 stars

Excellent customer service,

The service I received from Ed was exceptional, he made sure I got the trolley when it said I would ( it was a present that I needed here for father's day ) Trolley is great, would definitely buy from them again.

June 14, 2024
Rated 5 out of 5 stars

Delivery was quick efficient and…

Delivery was quick efficient and without hassle. The trolley arrived a day or two earlier than expected👍.
After opening the trolley I noticed the drinks holder was not in the box. I emailed Only Birdies and they contacted Ben Sayer, the issue was resolved the same day.
I was extremely happy with the prompt service from Only Birdies.

April 16, 2024

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