onlyfilipino.com Reviews 

241
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Amazing range of products. I wish they stocked San Miguel Pale Pilsnen & Royal cans/bottles, that would make me a frequent customer without a doubt. Good service, quick delivery, cheap cheap prices, n... See more

Company replied

Rated 5 out of 5 stars

This is my first time ordering here and its a great experience. Everything went well from ordering to delivery. Fast dispatch, no delays, delivery times right on schedule. The products where excellent... See more

Company replied

Rated 5 out of 5 stars

Well packed items in good condition. Definitely will buy more from them. Thank you for giving this opportunity to taste Filipino cuisine most especially as I’m in my first trimester of pregnancy where... See more

Company replied

Rated 5 out of 5 stars

First time ordering from OnlyFilipino. Good selection of goodies. Hopefully they add more goods for the future. I’m really happy and satisfied. I ordered on Monday (super late night) and got my order... See more

Company replied

Company details

  1. Oriental Goods Store

Written by the company

We are an established premium oriental specialist grocer stockists of Filipino, Thai, Japanese, Indonesian and Malaysian Products


Contact info

4.8

Excellent

TrustScore 5 out of 5

241 reviews

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4.8

All reviews

(241)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery is at least within 2 dsys

Delivery is at least within 2 dsys. Frozen goods ate packed with insulated bags with ice and when it's delivered the products are still frozen. Happy but the delivery fee had gone up.

December 25, 2023
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Reply from onlyfilipino.com

Dear Louie, Thank you for your positive review. We highly appreciate it. Our delivery cost is higher because we use good reputable couriers who can deliver between 24-48 hours. We also offer free delivery with orders over £40. But we are always looking for good reliable couriers who can offer better value. We thank you for being so loyal and supportive to us. Wishing you and a your family Happy New year.

Rated 5 out of 5 stars

Great customer service!

Very responsive to queries and was kept up to date regarding my order. All items delivered quickly and in good order. Highly recommend ordering from Only Filipino. Thank you for your great customer service, as always!

December 14, 2023
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Reply from onlyfilipino.com

Dear Two Puffins, Thank you very much for your positive review. Highly appreciated with your support. Wishing you and your family a Merry Christmas & a Happy 2024 :)

Rated 1 out of 5 stars

Wrong product sent

Ordered Kruawangthip bamboo shoot strips, checked picture and description was the correct product, Order #4419. I was sent 8 x packs of Bamboo shoots with Bai Yanang extract which is a different thing and even has a distinct dark colour which does not even look like the Bamboo Strips. Very disappointing, as we do not like the product sent and it is not what was ordered. Waste of money. They need to learn their own products and descriptions so they send what is ordered not what they think might have been ordered. Regarding your response. The fact that you are stating you sent the correct item proves you cannot be trusted. You most definitely sent the wrong product and are now attempting to make it seem that I ordered incorrectly. Pathetic lack of customer care. Heres some advice, sort out your website description and photographs and/or familiarise your staff with products properly, do not blame customers for your errors.

December 14, 2023
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Reply from onlyfilipino.com

Dear Mike, Very sorry to hear about your experience. We picked the correct item as per your order. If the item is not to your satisfaction please do not hesitate to contact us and we will happily look after you in the best way possible. We look after all our customers with extreme care so we look forward to hearing from you. Wishing you and your family a Merry Christmas and Happy 2024.

Rated 5 out of 5 stars

Brilliant ty

Brilliant ty. Wrapped perfectly would buy from them again

December 9, 2023
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Reply from onlyfilipino.com

Dear Denise, Thank you for your positive review. We highly appreciate it. Hopefully we can serve you once again in the future. Wishing you and your family a Merry Christmas & Happy 2024 :)

Rated 5 out of 5 stars

It was a great order!!

It was a great order, easy and prompt. The items were perfectly sealed too. I’ll definitely order again next time!!

December 4, 2023
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Reply from onlyfilipino.com

Dear Renelie, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 5 out of 5 stars

Excellent Service

I'm satisfied how careful they are in packing the goods you bought from the store. They are so accommodating to customers via email or over the phone. I've been an avid customer over a year already.

November 17, 2023
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Reply from onlyfilipino.com

Dear Anne, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 5 out of 5 stars
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Reply from onlyfilipino.com

Dear George, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 5 out of 5 stars

I have great experience shopping…

I have great experience shopping online. Food was delivered quick and they were accommodating about evening/weekend delivery. Hopefully there will be more fresh produce and same day delivery!

November 16, 2023
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Reply from onlyfilipino.com

Dear Anne, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 5 out of 5 stars

Safely delivered

Safely delivered, all within date, excellent

November 27, 2023
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Reply from onlyfilipino.com

Dear Christa, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 5 out of 5 stars

Great service! I recommend!

First time ordering here and did not disappoint. My items were carefully and double packed especially the fragile items like jars and bottle of seasonings. Delivery was quick and I'm happy overall with my experienced from here. Will be ordering again and I recommend! 😁

November 22, 2023
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Reply from onlyfilipino.com

Dear Christina, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 5 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable
Helped me find exactly what I was looking for.
I would recommend for anyone buying this type of food.

November 16, 2023
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Reply from onlyfilipino.com

Dear David, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 5 out of 5 stars

Pretty fast delivery

September 10, 2023
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Reply from onlyfilipino.com

Dear Liam, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 5 out of 5 stars

Excellent service and delivery

Excellent service and delivery

Thank you

August 11, 2023
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Reply from onlyfilipino.com

Dear Tony, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 5 out of 5 stars

Amazing🥹

Quick delivery with all my missed filipino goodies and it was packaged so neatly with a newspaper that kept me busy for a while! I will become a regular customer! Thank you

August 4, 2023
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Reply from onlyfilipino.com

Dear Samantha, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 5 out of 5 stars
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Reply from onlyfilipino.com

Dear Miriam, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 5 out of 5 stars

Fast delivery

Delivered early than expected. Kudos! The items were as expected as well.

July 23, 2023
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Reply from onlyfilipino.com

Dear April, We are so glad you are happy with the service. Thank you for your review and look forward to serving you very soon. This means a lot to us.

Rated 1 out of 5 stars

Very slow service.

Very slow service.
I placed my order 23/07 but still waiting for it as of this writing (31/07 night time).
They don’t communicate as to why order is delayed.

July 31, 2023
Unprompted review
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Reply from onlyfilipino.com

Dear Dolly, Very sorry for the experience you encountered. We would like to welcome you again and we will look after you. Thanks

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