Bought an NIU NQI GTS SR bike at a very good price. Lenny Partridge negotiated the process, answered all my questions, give me advice (on request) about helmets and gloves, agreed to fit top box, advi... See more
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I visited the bike dealership in Southwick today, and Alex was fantastic! I recently passed my CBT and don’t know much about motorcycles or scooters yet, but Alex took the time to explain everything c... See more
Purchased my son his first scooter with a helpful salesperson dan mear. Talked us over everything even helped with the insurance! Gave his mobile number so we could watsapp any questions regarding the... See more
Bought a Nui Scooter over the web from On the Wheel. Received a prompt email from Alex Hodgett who then, over the phone guided, us through the whole process. We went to visit On the Wheel to find the... See more
Company details
Information provided by various external sources
Used Motorbikes for sale in Brighton & East Sussex: On The Wheel: Great selection of used Bikes for sale, competitively priced & finance available!
Contact info
United Kingdom
- onthewheel.co.uk
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Hasn’t replied to negative reviews
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Excellent customer service levels from…
Excellent customer service levels from Dan who went out of his way to ensure that I received the best price for two bikes that I was part exchanging for one of their stock.
Communication from Dan whether by phone or email was prompt and accurate.
Thank you Dan and OTW for your services so far and I look forward to collecting the bike next week.
Lenny was great to deal with
Lenny was great to deal with. From start to finish kept me informed with the whole process, trading my bike in for a newer model and type, not easy when I live on an island. Very happy with my purchase, and can highly recommend these guys.
Have used Onthewheel before and hence why I came back.
DAN ,The sales guy was very…
DAN ,The sales guy was very professional and knowledgeable. I've bought bikes from dealers before and not been impressed, but on the wheels filled me with confidence, I'll definitely use the again.
Dan was brilliant
I have been dealing with Dan and can honestly say he’s been brilliant.
Dealing with requests and managing my order even whilst he was away for the weekend. Always on the end of the phone and very helpful.
Dan the salesman
Dan the salesman was great, listened to what I wanted and showed me some choices to suit me, Would recommend them for buying a bike, Dan has a good knowledge of Bikes on sale and a nice chap.
Happy chappy
Really easy and friendly buying experience. Dan spent a lot of time patiently going through bikes and options for a newbie. I felt he guided me without being pushy towards something that’s a good fit. Great experience and 1 happy customer here. Recommended.
I got great customer service from Dan…
I got great customer service from Dan Mears who sold me the Sinnis Hoodlum bike, very helpful with making up my mind what bike would be suitable for me. Very happy with my purchase, the fourth motorcycle I've purchased from On the Wheel.
Lenny Partridge Thank you so much for…
Lenny Partridge Thank you so much for helping me and making it so easy
Great customer service
Great customer service. Everything delivered as promised. Recommend.
On the wheel
A good look around was met with particular knowledge for the brand of bike I was looking at, helping to make a choice easier and the process was well explained and went smoothly. The same can be said when I collected the bike which was a great experience.
Bike Buying Made Easy
From my first call to OTW, answered by Dan, to meeting him later that day, the service from him and the team was excellent. Dan discussed the bike I was interested with clear knowledge of the bike and was honest around what could be done with any part-exchange. Post-sale comms were great, and collection of the bike was done with a thorough explanation of features. Highly recommended and would use again.
brill service from Dan
brill service from Dan. nice and easy and hes got a good manner with his work. Makes buying something like my bike nice and enjoyable. Cheers mate
Lenny was excellent.
Lenny was excellent.
He listened to my request and offered different options.
He was very patient and went over the pros and cons.
Very good job indeed.
Thumbs up
Brand new bike for £800 (17%) less than…
Brand new bike for £800 (17%) less than list price- thought there would be a catch. There wasn't. Sale handled smoothly and efficiently. Thanks
Great customer service
I had been browsing the variation of bikes On the wheel offers online for ages. I went in today to purchase my first bike and it could not have been easier. I went in having in mind what I wanted and was helped by Dan. Really appreciated that he was simply very honest about both bikes I had in mind, giving the pros and cons to both. After the decision was made he went through everything and even recommended kit which I still needed to get. Great customer service, cannot wait to pick up the bike once ready 😁😁
Highly recommended dealership
Extensive stock scooter I bought came very well presented serviced and clean Salesman Lenny Partridge was welcoming very efficient and accommodating. An all round excellent experience
Honestly great place!!
Honestly great place!!! I am glad that I visited this motorcycle showroom. Didn’t expect this much variation of motorcycle. Also, Dan who showed me around, was a great help,he was not like a sales man but really like guide and a friend who with his most honest and friendly advicea, helped me to choose the best motorcycle (for me)
I feel this showroom will be my safe and honest place regarding any business for my bike.
What a fantastic bike show room
What a fantastic bike show room. Very friendly guys and Dan the salesman who help me in my purchase was very professional and help me put on my phone holder before I left the show room. I would recommend on the wheel any day and you are in good hands with them. Thank you guys.
Dan and Lenny were fantastic
Dan and Lenny were fantastic. They helped me out massively and can’t thank them both enough. 10/10
Excellent customer service
Just bought a second hand bike that looks mint and rides perfectly, I had a chat with Dan really knew what he was talking about this was my best experience by far in a show room full of bikes from 125cc to 1000cc+ bikes I will defo recommend if your look for a CBT bike or a big bike go and check them out everyone is really friendly loved my experience 10 out of 10 for me.
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