Superb customer service. The main item I wanted was out of stock, and I’d ordered a few bits to pad the order out and spread the shipping cost. When I was informed that my main item was unav... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great store. Had originally ordered a journey together booster box however they told us that the distributors were not going to fulfil and instead offered first grabs at some other TCG that may intere... See more
Company replied
This company go above and beyond with customer service, they have helped on many of occasions even when they haven't stocked items they have sourced them and helped immensely. Recommended for everyone... See more
Company replied
My box arrived on launch day. I was a little worried at first with all the horror stories of other LGS's I've seen online cancelling people's orders, but Onyx Dawn got mine delivered on time and for a... See more
Company details
Written by the company
Independent hobby and games store.
Contact info
United Kingdom
- support@onyxdawngames.com
- onyxdawngames.com
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 stars
Hello all, the seller was extremely helpful and responded really fast to my queries on delivery time and order availability. I will 100% be using them again for my cardboard needs.
Thank you so much to Samir for the kind assistance.
Incredible place to play games and…
Incredible place to play games and hangout with friends.
Great hidden gem
Very speedy shipping. Have some things in stock that bigger shops tend to lack and the staff are very friendly. Highly recommended.
Top-tier
I preordered something, and it arrived safely and didn't get canceled like most other shops. This is a top-tier shop, thanks.
Great price and fast delivery.
Great condition and early.
Pre-ordered the last of the books I required. Came in great condition and a day early too. Will order from again.
Awesome shop and awesome guys
Awesome shop and awesome guys! Set in a really nice location too.
Such an awesome community they have going and they care about it a lot too.
I really recommend their service
I really recommend their service. I ordered a pre order product from games workshop and it got sent as soon as they received it.
Speedy delivery, good price
Happy with the service received. Great price and super speedy delivery
Bought a pre-order 2024 alternate cover…
Bought a pre-order 2024 alternate cover DMG which was competitively priced, arrived speedily and in pristine condition. Very happy with the quality of service and would recommend highly.
Excellent Value and Service
Ordered a OP-01 booster box. Price was very reasonable for a product that was almost two years post release, cheaper than almost every alternative. It arrived within the projected delivery time with no issues. Would use service again and recommend to others looking to buy any TCG.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








