Oobuy.co.uk Reviews 

259
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Purchased a Fenix 8 47mm Amoled at a great price - was sceptical at first - the item is like brand new - the delivery was in 2 days via Royal Mail - honestly can’t fault. Well done Oobuy.

Rated 1 out of 5 stars

I’m only giving these people 1 star because it’s not possible to provide 0 stars. They sold me a product that doesn’t work and now don’t respond to any messages on how to go about getting a refund.

Rated 5 out of 5 stars

Excellent customer service to help resolve an incorrect order. A replacement was delivered quickly and I was kept up to date via email with prompt and helpful updates from Daniel. Very happy with th... See more

Rated 5 out of 5 stars

Fantastic experience. I was initially worried when I saw how much cheaper it was vs. Other shops and realised they work with restored watches. I honestly can't recommend more, the garmin venu 2 I boug... See more

Company details

  1. Department Store
  2. Fitness Equipment Store

Written by the company

Oobuy.co.uk is an online retailer and authorised partner for Garmin Newly Overhauled devices. We are based in the UK with an extensive range of products. Whether it be a Garmin Fenix for the elite triathlon go-ers, or a sat nav specifically for you happy campers, we've got you covered. All of our products that are in stock are available for next day delivery and hold full official Garmin warranty.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(259)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, looks and is brand new with everything you need in the box. Cheaper than anywhere else and with a longer guarantee! Why buy a Garmin item anywhere else. Really happy with my Venu 2.

January 4, 2025
Rated 5 out of 5 stars

Returning a Amazon supplied product.

I bought a Garmin refurb watch. Sadly it wouldn't pair with my fone and needed to be returned. Amazon's return label was to Oobuy and fairly close to me so I acted as courier.

The chap was very helpful and instigated the refund straight away.

A good experience.

December 3, 2024
Unprompted review
Rated 2 out of 5 stars

Bought a garmin instinct 2s solar

Bought a garmin instinct 2s solar. The watch would not connect with garmin connect on android 14. I tested this with two more devices one on android 13. Wouldn't connect. My old forerunner was able to be reset and connect to all 3 of these phones. Contacted the customer service team who gave me bare minimum diagnosis help. Unit was sent back to them under the impression they would replace. It was then sent back to me. They told me worked on their test device an iPhone.

The issues I have is the watch was running 12.1 software from almost 2 years ago so they didn't check software version or anything and didn't fill me with hope they test their products correctly. I had to update software myself and try diagnose issue with the test modes. In end requested a refund and went else where after having to spend 3 weeks of my time and being roughly £20-£30 out of pocket having to print their return forms and send device back to them each time.

Their support reply time is at least pretty quick but it feels luck of the draw if you get a working product from them as I don't believe they test these devices thoroughly or they would have at least tested connectivity with ios and android and not just with one operating system. And on top of that if testing products correctly they would have installed latest software versions as part of they testing.

My replacement garmin from another site worked with all 3 of my tested phones so can only conclude the watch was faulty and untested.

November 10, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I was looking to buy a garmin venu 2S and this website by far had the best price around. I was a bit hesitant to buy at first as I hadn’t heard of the company before but the watch is in perfect condition. Dispatch and delivery was extremely fast too. Will definitely be using here again!

October 31, 2024
Rated 5 out of 5 stars

Arrived fast unit looks new ,and all…

Arrived fast unit looks new ,and all the cables, did a map and soft wear up date on Wi Fi all seems to be working ok ,paired up to my helmet head set with no problems not tried it on the bike yet, very pleased.

October 11, 2024
Rated 3 out of 5 stars

Nice unit but firms no help

Good price for the refurbished unit I wanted to buy with a reasonable delivery time. However the adhesive pads supplied disintegrated meaning there is no way to fix the mount to the windscreen. There is no practical way (e.g. phone,) to contact Oobuy for help. Garmin no better on phone for over an hour and still not able to speak to someone.

September 6, 2024
Rated 3 out of 5 stars

Received the wrong watch

Okay service slow customer service when responding when warehouse error

August 27, 2024
Oobuy.co.uk logo

Reply from Oobuy.co.uk

Customer received replacement watch within 48 hours, said he would remove the review upon receipt - I am sorry for the picking error in the warehouse

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look