OOROO Reviews 

32
•
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

I confirmed my appt with John 45 mins beforehand. Another 45 mins after getting there, I find out he forgot to order the needed part for my truck that we both agreed he'd order as the truck had alread... See more

Rated 5 out of 5 stars

Incredibly nice staff, great work, and a wonderful experience for something that is normally painful. They even have a shuttle and very nice shuttle driver. Couldn’t say enough great things here. They... See more

Company replied

Rated 5 out of 5 stars

I've been using the mobile service for several years to maintain my BMW. While I do miss the experience of wasting four hours in the lobby of a repair shop and drinking bad coffee, I'd rather stay at... See more

Company replied

Rated 1 out of 5 stars

If not preforming services you asked for and preforming what THEY want to do,making excuses for not using their shuttle service they offer and using YOUR vehicle even though you stated you have a cars... See more

Company replied

Company details

  1. Auto Repair Shop

Written by the company

Auto Repair Anywhere


Contact info

3.4

Average

TrustScore 3.5 out of 5

32 reviews

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3.4

All reviews

(32)

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Rated 5 out of 5 stars

Never before have I seen a business…

Never before have I seen a business that cares so much about the community and its customers. They do great work taking care of cars, but above and beyond that, they want to make sure you are being taken care of as a person, whether that be in shuttling free rides, providing complete transparency in the operations, or giving peace of mind in the way they ensure you are safe and sound out on the road.

September 17, 2021
Unprompted review
OOROO logo

Reply from OOROO

Thanks very much Paul!

Rated 5 out of 5 stars

Wonderful experience all around!

Incredibly nice staff, great work, and a wonderful experience for something that is normally painful. They even have a shuttle and very nice shuttle driver. Couldn’t say enough great things here. They even prevented me from replacing an alternator erroneously, identified the issue, and offered to look at it again if we have that issue pop back up.

September 15, 2021
Unprompted review
OOROO logo

Reply from OOROO

Your kind words mean everything to us––thank you Jonathan!

Rated 5 out of 5 stars

My jeep wouldn't start.

I went to leave for work and my Jeep wouldn't start. I scheduled an appointment on the ooroo app for the next day. I got a call that they could come that morning to my house. They were able to identify the issue and install a new battery. They were timely, thorough, and provided great customer service.

September 9, 2021
Unprompted review
OOROO logo

Reply from OOROO

Thank you so much; we're glad we could get you taken care of with our mobile service!

Rated 5 out of 5 stars

Tale of a 57Chevy with a bad generator.

Our 57 Chevy had a bad generator. Apparently that part is scarce as hen's teeth! John got online and searched diligently for a replacement - no luck. He didn't give up and called an alternator shop in Tucson. Small miracles still happen! They had one on their shelves and John got it that day and the car was up and running before day's end. We couldn't believe our luck. We were prepared to wait for weeks to find one or have ours rebuilt. OOROO did an amazing job and John really made our day. They certainly will have our business in the future.

September 9, 2021
Unprompted review
OOROO logo

Reply from OOROO

Wow, thank you Louise! John's happy to take care of you!

Rated 5 out of 5 stars

Vistoso Auto Is The Best!

I brought our Nissan in for service at 3 pm and was out the door in 45 minutes! Great service! Great staff! Ted

September 3, 2021
Unprompted review
OOROO logo

Reply from OOROO

We're so glad you enjoyed the service Ted! We love our team members too!

Rated 5 out of 5 stars

Good timely

Good timely, efficient and friendly service.

September 2, 2021
Unprompted review
OOROO logo

Reply from OOROO

Thanks very much!

Rated 5 out of 5 stars

Wonderful service

Wonderful service! My truck didn’t pass emission test. Took it to OOROO and in just a couple of hours they had fixed it. The mechanic actually drove it back to emissions and it passed with flying colors. Really appreciated it! Thanks!

September 2, 2021
Unprompted review
OOROO logo

Reply from OOROO

We're so glad we were able to help you out Marcia! Thanks for taking the time to review us!

Rated 5 out of 5 stars

Service is absolutely excellent

Service is absolutely excellent. Efficient, quality mechanics. Focused on problem solving, and finding the least expensive solution. I would highly recommend OOROO. They will solve the issue, in a polite, timely fashion.

August 31, 2021
Unprompted review
OOROO logo

Reply from OOROO

Thank you very much Barbara! We're so glad you've enjoyed using OOROO. Thanks for taking the time to review us!

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