We used Open Law for the sale of 2 x properties and additionally a name change on the Land Registry for both houses. Despite being messed about by the buyers of both properties Kim Taylors Team at... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely fantastic service from start to finish! Lisa and her amazing team — Rachael, Donna, and Harriet made the process of buying our first home so smooth and stress-free. They were always profess... See more
Company replied
Kim Taylor at the Honley office has been absolutely fantastic throughout the sale process for our late mum’s house. It was not an easy journey, due to a number of stumbling blocks, but the care, empat... See more
Company replied
Absolutely great from start to finish. Couldn't praise them highly enough. Special mention to Rachael Passmore who looked after me from start to finish. She looked after every detail. Her commun... See more
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Company details
Written by the company
At Open Law we have a collective passion to offer a different approach to law. We have experienced the ups and downs that life occasionally brings and feel we can help people on a more down to earth level. We are here to help and guide our clients through difficult or confusing situations. We view all of our clients as people first, we are committed to offering something that is often lacking in our profession; a quality service with the personal touch and support that you need, both now and into the future. If you find that you need our help our door is always open.
Contact info
Britannia Mills, Slaithwaite, HD7 5HE, Huddersfield, United Kingdom
- 01484840445
- info@open-law.co.uk
- open-law.co.uk
4.7
Excellent
251 reviews
Replied to 66% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
House sale support and help
Really delighted with how Sophie's team supported my recent property sale, filtering out and handling queries and challenges professionally, as well as always being available to talk if I needed some help.
Special appreciation to Samantha and Anabel, thank you both
December 5, 2025
Unprompted review
Reply from Open Law
Thank you for taking the time for providing a review for Sophie and her team, Chris!
We’re happy to hear that you were really delighted with the service received from Sophie, Samantha and Annabel!
We hope to have the opportunity to work with you again in the future. Whether it’s property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Open Law, especially Sophie were very efficient and excellent communicators.
Sophie was a fantastic communicator. The purchase was complex due to various aspects yet she kept me up to date and provided an excellent conveyancing service throughout our dealings and would highly recommend Sophie and her team at Open Law.
November 26, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Susie!
We truly appreciate your feedback for Sophie and it is great to hear that she that she provided "an excellent conveyancing service throughout our dealings and would highly recommend Sophie and her team at Open Law"
We hope to have the opportunity to work with you again in the future. Whether it’s property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Brilliant team handled my purchase very…
Brilliant team handled my purchase very professionally, kept me informed every step of the way.
December 1, 2025
Unprompted review
Reply from Open Law
Thank you for taking the time Garry to provide a review regarding your recent purchase of a property in which Open Law acted for you.
It is great to receive such amazing feedback that the team who acted for you "handled my purchase very professionally, kept me informed every step of the way."
We hope to have the opportunity to work with you again in the future. Whether it’s property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Great customer service
Lisa and her team were extremely professional and efficient dealing with the selling and buying of our properties.
Would highly recommend using open law and will definitely use again should I need legal services.
Thanks again!
November 7, 2025
Unprompted review
Reply from Open Law
Thank you for taking the time for providing a review for Lisa and her team Bobbysgirl!
We’re delighted to hear that that Lisa and her team were great "extremely professional and efficient dealing with the selling and buying" of your properties.
We hope to have the opportunity to work with you again in the future. Whether it’s property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Excellent service from Sophie and Sam…
Excellent service from Sophie and Sam on our complex purchase and sale. Always available on the phone or via email, knowledgable and worked to tight deadlines that were out of their control.
November 21, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Sean!
We truly appreciate your feedback for Sophie and our Trainee Solicitor, Sam.
We hope to have the opportunity to work with you again in the future. Whether it’s property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Naomi
Naomi, Kim and the team were great throughout my sale. Always available to get in touch, dealing with questions and correspondence in a timely manner and getting the sale through.
November 13, 2025
Unprompted review
Reply from Open Law
hank you so much for your kind words David!
At Open Law it is our goal to make every step of the process smooth, stress free, in a supportive down to earth way so we’re delighted to hear that that Kim and Naomi were great throughout your sale!
We truly appreciate your feedback for Kim and her team and hope to have the opportunity to work with you again in the future. Whether it’s another property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Great service
I had a really positive experience with this solicitor. The whole team were super helpful from start to finish and always took the time to answer any questions I had. Communication was great and everything was explained clearly, with full transparency throughout the entire process. Really appreciated their support and would definitely recommend!
November 15, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Raman!
We’re delighted to hear that you received a positive experience from Open Law and it’s always our goal to make every step of the process smooth, stress free, in a supportive down to earth way. It's great to hear that "Communication was great and everything was explained clearly, with full transparency throughout the entire process."
We truly appreciate your feedback and we hope to have the opportunity to work with you again in the future. Whether it’s property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Excellent service by Sophie and her…
Excellent service by Sophie and her team, in particular Anabelle who kept us calm when dealing with a tricky sale and buyer. Thank you
November 7, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Claire!
We truly appreciate your feedback for Sophie and her team with a notable shout out to our Solicitor Graduate Apprentice, Annabel.
We hope to have the opportunity to work with you again in the future. Whether it’s property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Excellent service from Rosie’s and her team
We recently used Open law for our property purchase, and we couldn’t be happier with the service. Rosie’s team was incredibly professional, efficient, and always available to answer our questions. They kept us informed throughout. Their attention to detail and clear communication was much appreciated I highly recommend Rosie Garside and her team.
November 4, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words, Patricia!
We’re delighted to hear that you received “incredibly professional, efficient and always able to answer our questions” from Rosie. We truly appreciate your feedback for Rosie and hope to have the opportunity to work with you again in the future. Whether it’s another property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
We wish you all the best in your new home and thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
First time buying a property
First time buying a property, Lisa’s team are extremely helpful and friendly with my weekly call to the office, was well informed on each phone call, would highly recommend
October 31, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Keeley!
We’re delighted to hear that Lisa's team are extremely helpful and friendly. It is always our goal to make every step of the process smooth, stress free, in a supportive down to earth way.
We truly appreciate your feedback for Lisa and her team and hope to have the opportunity to work with you again in the future. Whether it’s another property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
We wish you all the best in your new home! Thanks again for choosing Open Law!
Will Writing
The service I was given when writing a new Will was very professional. The solicitor (in a face to face appointment) ensured she understood my wishes and made me aware of the different options in respect of my beneficiaries. The solicitor’s professional knowledge was invaluable to me. I now have a Will that I feel satisfied with.
I would most definitely recommend OpenLaw in Slaithwaite.
October 28, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Gillian!
We’re delighted to hear that you received outstanding service from Chloe who is our wills, trust and probate solicitor at Open Law and it’s always our goal to make every step of the process smooth, stress free, in a supportive down to earth way.
We truly appreciate your feedback for Chloe and hope to have the opportunity to work with you again in the future.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Awful solicitors
Awful solicitors , no communication between people in the team . Never respond to emails . This was the slowest house sale/purchase I've ever experienced , 6 months for an empty house not in a chain !!! Got my name wrong on both sale & purchase contracts sent on the same email . Would not recommend . The worst solicitors I have ever known !!
October 10, 2025
Unprompted review
Reply from Open Law
Thank you for your feedback Liz. We take all comments and concerns raised on this platform extremely seriously.
We have contacted Trustpilot to request further information regarding your review however to date this has not been provided and we would appreciate the opportunity to discuss this matter with you directly. Please contact our office on 01484 840 445 or email us at compliance@open-law.co.uk so we can address your concerns appropriately and work towards a resolution.
Thank you,
The Compliance Team
Open Law
The staff were so warm and welcoming…
The staff were so warm and welcoming and very professional. I Couldn't have asked for more.
October 3, 2025
Unprompted review
Reply from Open Law
Thank you for taking the time to share your positive experience with Open Law.
We strive to provide the best client service, and we appreciate your kind words that "the staff were so warm and welcoming and very professional".
At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.
Thank you once again for choosing Open Law!
Kim and team at Open Law
Kim and team at Open Law were great to work with. As well as being competent and professional, they were efficient , personable and approachable.
I would highly recommend them for Conveyancing work, and will return to them for future guidance as required.
September 22, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Tessa!
We’re delighted to hear that you received outstanding service from Open Law and it’s always our goal to make every step of the process smooth, stress free, in a supportive down to earth way.
We truly appreciate your feedback for Kim and her team and hope to have the opportunity to work with you again in the future. Whether it’s another property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Lisa's Team was excellent
Lisa's Team was excellent. I got different levels of advice from different members, all were appropriate, timely and followed up promptly. Lisa and Hariett were really helpful. I am very happy with the service.
September 10, 2025
Unprompted review
Reply from Open Law
Thank you for taking the time to share your positive experience with Open Law.
We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Lisa and her team.
At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.
Thank you once again for choosing Open Law!
Diligent Service
Emily's team were brilliant, they worked really hard to close my sale, and find solutions when required. No hesitation in recommending Open Law, and in particular, Becky and of course Emily. Really well done
September 18, 2025
Unprompted review
Reply from Open Law
Thank you for taking the time to share your positive experience with Open Law.
We strive to provide the best client service, and we appreciate your kind words and we will ensure they are passed on to Emily and Becky and the rest of the team.
At Open Law, we endeavour to create long lasting relationship with our clients, and we look forward to working with you again in the future.
Thank you once again for choosing Open Law!
Trouble Free Sale
We used Open Law for the sale of 2 x properties and additionally a name change on the Land Registry for both houses. Despite being messed about by the buyers of both properties Kim Taylors Team at Open Law have guided us through the entire process bringing both to a satisfactory conclusion.
I cannot emphasise enough the pressure involved in selling property however Kim's Team have been able to keep the process moving throughout.
Thanks and Best Regards
Jason and Lesley Allenby
August 29, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Jason and Lesley!
We’re delighted to hear that you received outstanding service from Kim and her team and it’s always our goal to make every step of the process smooth, professional, and supportive.
We truly appreciate your feedback and hope to have the opportunity to work with you again in the future. Whether it’s another property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Professional good communication
Having used a number of different solicitors over the years for conveyancing / mortgage related matters, Open Law have recently provided the best service I've had. They handled a Transfer of Equity related to my divorce. Their structure - with different teams - worked well, meaning I never had to wait long for a response, and there was always someone on hand to speak to about my case. There were initially a couple of delays, because of miscommunication from the mortgage company about where to find the mortgage offer details, but once Open Law had received all the paperwork they needed, they were very quick to process it. It was stress free, and they completed before my deadline, which was great. They also kept me informed of progress throughout, and I appreciated their fixed price, so I wasn't worrying about the cost of emails and questions. All the staff I dealt with were professional, kind, and knowledgeable. I will definitely use them again. Great service!
August 20, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Martha!
We’re delighted to hear that you received outstanding service from Open Law and it’s always our goal to make every step of the process smooth, stress free, in a supportive down to earth way.
We truly appreciate your feedback and hope to have the opportunity to work with you again in the future. Whether it’s another property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
Outstanding service throughout the…
Outstanding service throughout the whole process. Cant thank the Open Law team enough.
August 8, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind words Nathan!
We’re delighted to hear that you received outstanding service from the team and it’s always our goal to make every step of the process smooth, professional, and supportive.
We truly appreciate your feedback and hope to have the opportunity to work with you again in the future. Whether it’s another property transaction or support with other legal matters including wills, estate planning, or family law. We’re here to help whenever you need us.
Thanks again for choosing Open Law, and we look forward to hopefully welcoming you as a client again soon!
A great team
Open Law dealt with the conveyancing for my house sale. The whole team were always professional, helpful and kind. Their communication was great, especially at the 'key' times.
The only reason I haven't given 5 stars is that sometimes there is an issue with completing forms electronically on the 'portal' and being asked to complete something similar sent by email. This isn't a big issue at all.
I didn't buy another house at the same time, but am using them again for my house purchase.
August 7, 2025
Unprompted review
Reply from Open Law
Thank you so much for your kind review Linda!
We're really pleased to hear that you found our team professional, helpful, and kind throughout your house sale and that our communication was strong during those key moments. It’s wonderful to know you’ve chosen to work with us again for your house purchase!
We also appreciate your feedback regarding the electronic forms and portal experience. Following a recent reviewer who expressed a similar concern, we’ve now put changes in place to make it easier for clients to request documents in an alternative format. At Open Law, we genuinely listen to feedback and are always looking for ways to improve.
Please don’t hesitate to reach out to us during your transaction if there’s anything we can do to enhance your experience. We’re here to help every step of the way.
Thanks again for your trust in Open Law and we look forward to supporting you through your next move!
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