OpenRoad Lending Reviews 1,940

Terrance Davis was great he lead and instructed me on everything he wanted or need done as it was my first time refinancing a vehicle. Terrance reduced the pressure or stress when going through the process by really breaking down each task and expectation.

Thus far, doing business with open road has most definitely been a blessing. The process was easy and their correspondence has been quick, I will be saving almost $200 on car note payments! I recommend open road to anyone who is considering refinancing their vehicle!

This was the easiest company I every had to do business with. It took no time to get approved. Kirstyn was so helpful and friendly. Thank you

Working with Open Road to refinance my vehicle was extremely easy and quick--and they got me a rate a full 2% below what I had been paying! The paperwork was minimal, and they were very responsive when I had any questions. I highly recommend them!

My experience when I had called them I didn't think I would make it. I went through so many companies to get my car car refinance. It felt like a blessing at 1st. I thought They just talk in good talk the second when I had to do all the paperwork very easy. Everything went through on the first try It feels like a blessing and I have to think Roadside thank you. I? Can't remember your? Name. But his last name is Brown thank you. I know I said this over the phone but I'm saying it as I am putting in the spirits. It felt like u was an angel you had me smiling thank you

I received very good rates/terms and the staff was very helpful, patient and friendly.

I had the pleasure of being able to work with Jesus with openroad lending, I have never refinance before and he stepped me through everything and made the process seamless!! I will definitely be recommending to anybody refinancing their vehicle.

The process is so easy that I didn't have to worry about alot of paperwork. The team is fast in responding a concern or a question that came up in the process. I would recommend them for refinancing your vehicle.

The process in refinancing my vehicle was was smooth and uncomplicated. I would definitely recommend open road to friends a d family

I was extremely nervous about the entire situation. I didn’t know where to start refinancing my auto loan. With open road it was such an extremely easy process! Every time I had questions, there was always someone there who could assist me if my agent was unavailable. Definitely will be recommending open road! Thank you for saving me money and time!

Kimberly Woods Made everything quick and easy. The process for everything was so fast and they definitely got me a lower rate. 10/10 definitely recommend

My experience was great Julio M was always on top of things and made the journey smooth and easy.

I was not the best customer! I was unavailable and not very responsive (work related). Open Road was extremely helpful and understanding. The process was quick and easy. I would 100% recommend to friends and family. Thank you so much all your help!!

Had only a slight misunderstanding on what documents were needed, but overall a great experience. I would recommend this business.

Great experience.

Allison Donaldson was extremely helpful with my refinance application. She would consistently reach out by phone and email whenever there was an update or if OpenRoad needed extra information from me. I have a busy schedule so I appreciated her using multiple avenues to get in contact with me to keep me up to date. The process was fairly quick and very simple.

Mary Jackson Thank you for all your help!

This was my first time refinancing my vehicle and Open Road helped me with everything. Maria made it so easy and was very quick to answer any questions I had. This process was easy and I felt comfortable til the end of the processing. Thank you so much!

Adrian made it easy by informing me of every step along the way. They would address my concerns as well, as someone who worries a lot- that’s extremely helpful.

Worst company to ever try to refinance through. Received their pre approval letter through the mail off lower rate and smaller payment. Showed me saying over $110 a month. Applied through the site with the offer code for the loan and was approved. Called the next day to be told that my rate was DOUBLE what they offered and even 3.5 percent HIGHER than my current rate. Like what??? Why even send out something that is false representation! I understand the rates aren’t set on their pre approval letters. But if you’re going to promise some type of savings and then when people take the credit hit say actually you’re rate is HIGHER than you’re currently paying? That’s a scam. Do not send out pre approvals if the rate you offer once the application is filled out isn’t AT ALL lower than your current one. A waste of time and a credit pull. THEN when our call to opt out of these pre approval letters they want your social? Why? You shouldn’t need my social to opt out of a letter in the mail if you didn’t need it to send me these scammy false rates? That’s sketchy in itself.. I have no idea how they’re accredited through the Better Business Bureau. I’d stay away if I were you, cause I wish I did.