Completely misleading and sent me 9.98 preapproval and then came back at 18.99 . I have only been back in the country for 2 years and I have other approvals for 13 and 14 percent with other lenders. D... See more
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See what reviewers are saying
At first I was skeptical about refinancing my vehicle but when I thought about what I could save a month, I decided to give it a try. I am glad that I did because Shakeria made this a stress-free and... See more
I will say I’m a satisfied customer. My refinance experience was good and very swiftly. All was done and taken care of in a week with payout and all. Glad to be saving some money on lowering my car pa... See more
I was very skeptical about using their service but Ray was empathetic and listened to my concerns. He walked me through the super easy process and I can honestly say that I was able to save over $200... See more
Company details
Information provided by various external sources
Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad Lending is your auto loan specialist assisting you in finding the best auto loan terms for your new or used car purchase or by helping you save money by refinancing your existing vehicle. Headquartered in the Dallas/Fort Worth area and chosen as one of the Best Places to Work by the Dallas Business Journal, we provide loan products to customers throughout the country and our staff has helped tens of thousands of consumers just like you get into the car or truck of their dreams. With OpenRoad, you are in the driver’s seat when it comes to the full details of your loan. No hidden costs, no application fees – just a great rate, easy process and award-winning customer service experience to help you along the way.
Contact info
5555 N Beach Street - Suite 4100, 76137, Fort Worth
- 888-536-3024
- loanhelp@openroadlending.com
- openroadlending.com
Hasn’t replied to negative reviews
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Tommy Tarrant was great to work with
STAY AWAY FROM COMPANY
STAY AWAY FROM COMPANY! Worst company that lies and scams you. Was told I was preapproved for double the amount the final payment was for. Each time I talked to someone the amount of savings I was told was cut by $10-$25 each time going down to half the amount of the original. Then on top of that they tell you that you are given a complimentary dent removal service for small dents. Which they then charge you for. I pay $2000 a year in insurance, I do not need to pay for some crap dent repair I was told was complimentary. I lost over a year of payments I made just to save a tiny amount, half than what I was told and then was scammed and lied to about about free services that they then tack onto your payment so they can make even more money. You lose valuable payments you make, take a hard credit hit only to save a small portion of what you are told at the beginning. They are a lying scammy company.

Reply from OpenRoad Lending
Great company!
Shawn Kent made the process so easy! I have a busy schedule so it’s a bit hard for me to reach my phone. But he was patient and down to the point. 10/10 service thank you!
Made the process extremely easy.
Horrible experience
Horrible experience. Supplied all the documents they wanted then they came back at the last minute and said they would need different documents. Would not recommend in the least

Reply from OpenRoad Lending
Smooth Transition
Process was easy and my rep was with me patiently explaining things every step of the way. I would definitely recommend OpenRoad Lending to anyone.
Company always kept you well informed…
Company always kept you well informed as to what was needed as was always there to help you if needed.
Fast and Friendly
They were fast and friendly, they stayed in contact with me during the process.
Waste of time
Waste of time. Supposed to help people with lower credit scores get refinancing, but you don't. Save you 3-5 hard credit inquiry points and find another place to help. Shame on Credit Karma for saying I had a good chance of approval.

Reply from OpenRoad Lending
Kimberly Wood did a wonderful job of…
Kimberly Wood did a wonderful job of assisting me with the auto loan documents. She made everything easy and I really appreciated the assistance. She made the loan process smooth and easy.
Wonderful refinance company
The experience was painless. They did all the heavy lifting, and helped me save over $100/month!
Highly recommended
They were quick and communicative about…
They were quick and communicative about the status of the loan excellent
Mark Francis did an amazing job!
Mark Francis did an amazing job! He helped me through this process and was there every single time I needed him. He made it so easy to get everything done. He guided me step-by-step of the process. His line of communication was on point! And I was able to save money by refinancing with OpenRoad Lending. And I am very thankful for Mark. Everything was simple and easy to do thanks to him.
Great service
Great customer service
Great customer service. Very quick in the transfering of check to old lienholder. Savings is great.
Refinance Car Loan
Ease of getting my loan approved from beginning to end. Only took a couple of days and my loan was financed, and my pay offs was sent to creditors. Excellent service.
I Was Sent A Letter For Refinancing…
I Was Sent A Letter For Refinancing With Open Road. I Was Told That The $480.00 Payment Could Be Lowered To The $378.00 A Month By Going With Them. The Next Day, A Representative Quoted Me A Higher Payment Of $525.00 A Month. Why Would I Go Up From My Present Payment To A Higher One. So Sad That I Was Fully Mislead By Your Advertisement,No One Should Waste Their Time With This Company! So Sad!!
Adrian Renteria is the best!
Adrian Renteria is the best!! I went to them fully expecting to be turned down but no... he helped me the whole way and I have to tell you that the entire process from applying, to my old finance company getting paid was less than a week AND during the holiday season too! Thank you Adrian Renteria so very much for answering all my crazy email questions right away... I'm a worrier.
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