Opium Pulses Reviews 1,026

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

The key I purchased did not work. I reported it immediately on the site according to the instructions, After a 7 days wait I was contacted by the support and provided with another key that worked fin... See more

Rated 5 out of 5 stars

I discovered Opium Pulses a few months ago, and so far, I have no complaints whatsoever. Every key I purchased got delivered within a few minutes. Cutting off the whole region was worrying, but desp... See more

Rated 1 out of 5 stars

I wanted to exchange my points for 2 games, but even after 24 hours there is an inscription "Serial key not available yet, check back later" in my account instead of serial keys. UPD: Instead of so... See more

Rated 5 out of 5 stars

I have been buying games from Opium Pulses for years, and they never disappointed me. I noticed that they also have a software section, which came in SUPER handy when I switched computers, and my... See more

Company details

  1. Gaming service Provider
  2. Software Company
  3. Video Game Store

Written by the company

Opium Pulses are a welcoming community of gamers with a large presence on Steam and Discord, our recently re-launched website offers a large selection of PC and Console games at great prices! Where possible we deal directly with game developers and publishers to sell their games directly to you, with no middle-men, meaning you get a game key guaranteed to work at the best possible price. Where this isn’t possible, we work with wholesalers and registered businesses only. All our keys are guaranteed to be region free (unless otherwise stated) and are delivered instantly. Also, earn achievements and loyalty points by using our site and get games for free! Customer feedback is extremely important to us, so please be honest in your reviews. If you feel there is any way we can improve our website or service - please let us know!


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

A bug on website

A bug on website. It shows that 840 points for Conan Chop Chop(/treasure), but after I bought it, it was 2840 points on order(/order/index). I posted on discord, nobody replied.

April 7, 2023
Rated 1 out of 5 stars

I was not aware that this is a steam…

I was not aware that this is a steam game and not a PS3 downloadable game. I would like my money back as I am unable to utilize it.

March 25, 2023
Opium Pulses logo

Reply from Opium Pulses

Hi Mirta,

We're sorry that the order is not what you were expecting. We do make a determined effort throughout the entire cart, checkout and ordering process to make it very clear what platform the game being purchased is for.

We're unable to refunds fully working keys after they have been delivered as it encourages fraud which we already have a hard time detering.

However, if you're able to contact our support and show them evidence of anything misleading that caused you to believe the game was a Playstation 3 license key (as opposed to the more popular and standard Steam), we'll be more than happy to investigate and refund if the miscommunication is on our part.

You're welcome to use trade, sell on or giveaway the Steam key in the meantime.

Kind regards,
The Opium Pulses Support Team.

Rated 1 out of 5 stars

Order Refunds

I have been asking for a refund for my two purchases because I never received the keys for the game. If you sent them days after my purchase, I would like to return them and be refunded. There was no stipulation about waiting days after purchase for a key. The order numbers were #133964 and #133968.

My name is Matthew Tucker.

January 14, 2023
Opium Pulses logo

Reply from Opium Pulses

Hi Matthew,

During your orders we had a bug that meant emails went out with blank keys, however they should have been visible from your account via this link: https://www.opiumpulses.com/order/index

We obviously can't refund working keys after they have been delivered as it puts us at great risk of fraud. When it comes to digital content there can never be assurance of instant delivery 100% of the time, due to fraud checks and payment processing, so while we aim wherever possible to deliver products instantly (as with your previous orders), there can at times be short delays.

We hope you understand our position and can make use of your orders, whether you trade them on or play them yourself :)

Rated 4 out of 5 stars

good prices

good prices but slow delivery, I ordered on a Sunday so maybe that's why the keys were delivered the next day

January 14, 2023

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