Oponeo Reviews 8,085

TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered new tires for a caravan GT Radial Kargomax ST-6000 185/80 R14 104/102 N C. Delivery was in three days! dot code 0324 and 0424 approx 4 month old.I was very satified as for caravan tires the... See more

Rated 5 out of 5 stars

Ordered falken azenis fk520 tyres i asked them what is the built year they said no older then 2-3 y but if im not satisfied with it just dont accept it and send them back then they will Make sure i g... See more

Rated 2 out of 5 stars

Order placed at 14h and paid extra for 48 shipping. I was then told on the expected day of delivery that those orders have to be placed before 12. This wasn’t mentioned on the product page or dur... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery! :) Ordered on Saturday, processed on Sunday, sent on Monday from Poland and delivered to the Netherlands on Wednesday! Received tires produced end of March (1123), so onl... See more

Company details

  1. Tire Shop

Written by the company

Bestel op OPONEO om tijd en geld te besparen. Wij bieden een breed scala producten aan die zeker geschikte banden voor u bevat. Wij hebben jaren lange ervaring in de verkoop van banden. Wanneer u bij ons koopt, krijgt u deskundig advies en de hoogste normen van professionele service.


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered falken azenis fk520 tyres i…

Ordered falken azenis fk520 tyres i asked them what is the built year they said no older then 2-3 y but if im not satisfied with it just dont accept it and send them back then they will
Make sure i get brand new!! But i got 2025 tyres so all good and the price was cheaper then anywhere else online by big amount… and shipment was like 3 work days

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Tires

All good conpliains pack good delivery in time quality of tires wee will see in time
Thamkyou for servise

May 9, 2025
Unprompted review
Rated 3 out of 5 stars

I wanted the tyre to arrive in two days…

I wanted the tyre to arrive in two days so I paid extra, and it came after three. It sounds silly, but I really wanted the two days because I couldn't replace it afterwards.

May 1, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Dear customer,

Thank you for your review.

According to the information in our system, your order was delivered on the second business day as expected. We are sorry that we could not meet your expectations.

Kind regards,
Oponeo.nl

Rated 2 out of 5 stars

They bring me wrong tires...

They bring me wrong tires.... Second time i order there and second time have some problem 🤦🏻‍♂️😡😡😡

April 14, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Dear customer,

Thank you for your review.

Regarding the order: our warehouse shipped tires with the wrong label. We are very sorry that this happened and we will fix it as soon as possible. Our claims department is working on it.
We are very sorry that we did not meet your expectations.

With kind regards,
Oponeo.nl

Rated 1 out of 5 stars

OPONEO aftersales / warranty is a joke

Order #164638993 for a single Hankook for Tesla. I received a faulty tire that was discovered by the installer, but since the old tire was unrepairable and the new tire's fault was not critical, I proceeded to install it.

I opened a warranty claim and attached a video showing the problem. I expected a swift resolution from OPONEO by sending a new tier and returning old one. Instead, I was dealing with the most annoying support people ever.

OPONEO asked to return the tire for "factory testing," which can take up to 60 days. In the meantime, no spare tire will be supplied to the customer.

Testing tires on customers (time) expense is unacceptable.

Saving 5 euros compared to other online tire shops is not worth it when you have to deal with such an incompetent aftersales, and this was the last time I purchased anything from Oponeo.nl

April 7, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Beste Klant,

Bedankt voor uw beoordeling.

Wij vinden het spijtig dat wij niet ann uw verwachtingen konden voldoen.
Ondanks onze verzoeken om foto's van de band en ingevulde klachtenformulier te sturen , hebben we deze nog steeds niet van u ontvangen. Zoals hebben wij u geinformeerd, dit is noodzakelijk om de klacht te accepteren.
Stuur het bovenstaande naar e-mailadres : reclamatie@oponeo.nl of neemt contact op met onze reclamatie afdeling 0031 20 790 2079

Met vriendelijke groet
Reclamatie Afdeling


Rated 1 out of 5 stars

Worst company

Worst company , delivery 2-3 days they says and I was waiting over 2weeks !!! One band with damage!! Never again !!!

April 4, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Dear customer,

Thank you for your review.

Our sincere apologies that we could not meet your expectations. Unfortunately, without an order number, I cannot check what is wrong with your order. If there is any damage to the tires supplied, please contact us so we can sort it out.

Kind regards,
Oponeo.nl

Rated 1 out of 5 stars

Tragedy!!!

Tragedy. I paid more specifically to get the tires faster. I've been calling for two days asking where my tires are. No one can answer. First and last time I've ordered from this site.

February 21, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Dear customer,

Thank you for your review.

We processed and shipped the order on Wednesday with a delivery time of 2 business days. The tires should be delivered today at the latest. Unfortunately, we did not receive a tracking number from our supplier, so we cannot check the status of your order. We sincerely apologize for this inconvenience. We will do our best to get an answer as soon as possible and we will inform you. Regarding the extra payment for express delivery, we will definitely refund it if the tires are not delivered today.

With kind regards,
Oponeo.nl

Rated 1 out of 5 stars

They don't think along


They don't think along. I bought new tires and 3 months later I went on vacation by car. 1 of the tires just popped on the way back. I made pictures and movies but I couldn't take along the tire because the car was full with vacation supplies. They just tell me they need the tire. They do everything just to reassure they don't have to pay. Thank god we stopped in time otherwise we would have been in a very bad accident. If I could give 0 stars I would have.

148912552

February 6, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Dear customer,

Thank you for your review.

Our sincere apologies that we could not meet your expectations. Unfortunately, without an order number, I cannot check what went wrong with your order.

Kind regards,
Oponeo.nl

Rated 1 out of 5 stars

Very lousy service - attract you with cheap prices but cannot deliver

Very lousy service, be very careful when ordering here, they try to catch you with cheap prices, when they cannot deliver. I would never recommend this company to anyone.
I ordered tires at Oponeo that were available in two price ranges, the cheaper ones that took 3 days of delivery (most probably also with an older DOT code but I don't mind) and more expensive ones that took 1-2 days of delivery. The day after I ordered and paid, I received a call that the tires I ordered were not available anymore and they could offer me other brands (which were clearly midsize brands and not the premium brand I ordered). When I challenged them by requesting to send me the exact same tires that are still available with the faster delivery time, they came up with a non-excuse about a different warehouse and shipping costs. They insisted to just cancel the order.
It is not my problem that they cannot deliver the tire I clearly could order on the website for the cheaper price, when the exact same tire is available with faster delivery. It is their mistake and they should at least offer me the tire with faster delivery for the same price.
I haven't received my money back yet!

January 8, 2025
Unprompted review
Oponeo logo

Reply from Oponeo

Dear customer,

Thank you for your review.

As we work with a large number of suppliers throughout Europe, our prices and stock may vary. It is likely that new stock has been added, but during the processing of your order the tyres were sold out. Our sincere apologies for the inconvenience. Unfortunately, without an order number I am unable to check the status of your refund.

Kind regards,
Oponeo.nl

Rated 1 out of 5 stars

The worst experience ever

I’ve had the worst experience with this company. They promise a 2–3 day delivery on their website, yet it took a full nine days for my order to arrive. Unfortunately, the wheels I received caused vibrations, and two separate service centers confirmed there is an issue. When I tried to return them, it took a week just for the company to pick them up for a check.

Now I’ve been waiting for over a month for them to inspect the wheels, and I’m left with neither a refund nor the wheels themselves—right in the middle of January, when I need them the most. Looks like a robbery

This is by far the most disappointing service I have ever encountered, and I wouldn’t recommend doing business with them to anyone

October 15, 2024
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for your purchase and your opinion.
We are very sorry for the situation that has arisen.

We now have the results of the tire test. We will send them to you by email. Once again, our apologies for this situation. We have procedures that we have to adhere to, and that can sometimes take a while. We hope that this has provided you with sufficient information.

With kind regards,
Oponeo.nl

Rated 1 out of 5 stars

Wortless company with worthless service

Wortless company with worthless customer service, waiting 2 months now for my tires.

So effectively they stole 500 euro from me.

After I post this, oponeo will say they cannot do anything without the order number. But this is just to cover their ass, giving an order number will not help me.

October 28, 2024
Unprompted review
Oponeo logo

Reply from Oponeo

Dear customer,

Thank you for your review.

Our sincere apologies for the inconvenience caused. As I see it in our system, our complaints department is working to explain your case with the carrier as soon as possible. We will keep you informed of the progress.

With kind regards,
Oponeo.nl

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look