Oponeo Reviews 8,085

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I ordered new tires for a caravan GT Radial Kargomax ST-6000 185/80 R14 104/102 N C. Delivery was in three days! dot code 0324 and 0424 approx 4 month old.I was very satified as for caravan tires the... See more

Rated 5 out of 5 stars

Ordered falken azenis fk520 tyres i asked them what is the built year they said no older then 2-3 y but if im not satisfied with it just dont accept it and send them back then they will Make sure i g... See more

Rated 2 out of 5 stars

Order placed at 14h and paid extra for 48 shipping. I was then told on the expected day of delivery that those orders have to be placed before 12. This wasn’t mentioned on the product page or dur... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery! :) Ordered on Saturday, processed on Sunday, sent on Monday from Poland and delivered to the Netherlands on Wednesday! Received tires produced end of March (1123), so onl... See more

Company details

  1. Tire Shop

Written by the company

Bestel op OPONEO om tijd en geld te besparen. Wij bieden een breed scala producten aan die zeker geschikte banden voor u bevat. Wij hebben jaren lange ervaring in de verkoop van banden. Wanneer u bij ons koopt, krijgt u deskundig advies en de hoogste normen van professionele service.


Contact info

4.2

Great

TrustScore 4 out of 5

8K reviews

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Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Michelin CrossClimates - Excellent pricing

I wanted Michelin CrossClimates for my car, so I shopped around a lot online, and found Oponeo had the best pricing. I was nervous due to the low pricing, but my experience was excellent. The delivery quoted was 48 hours, but the tires arrived within 5 days (I ordered on a Wednesday night and they arrived the following Monday) but I think that was due to DPD, not Oponeo. The correct tires arrived in the right size, and the tires were manufactured within the past 6 months.
I am very pleased with the transaction, and I would happily purchase from them again. I would just make sure to leave a bit of a buffer between ordering and your installaton appointment in case of delay.

October 10, 2022
Unprompted review
Rated 1 out of 5 stars

Long delivery

I was waiting 8 days for one tire.

September 27, 2022
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for this review.

We are very sorry for this inconvenience. Unfortunately, the delivery company has caused delays due to too many packages. Now the problem is solved and we deliver on time.

Best regards
Oponeo.nl

Rated 5 out of 5 stars

Minerva f205

The front tires look very good, I have been driving for 2 years and have had no problems, so I also bought the rear tires of the same brand

October 2, 2022
Unprompted review
Rated 5 out of 5 stars

Top marks all the way

Bought a full set of accelera iota at-68 255/50 r20 a few years back for my Range Rover sport, handling seamed atrocious but turned out that it was my tracking was all over the place, got it re aligned and what a difference, in the dry, snow, wet, handled fantastic and very quiet, all be it that during the time my tracking was out it had shot the inner edges, hence this review, did a search online for the same tyres and oponeo came out the cheapest by far, ordered them on the Thursday evening and turned up on the Tuesday morning even though it was a bank holiday and all the other issues around the state funeral we have just had, 5 stars, I would give oponeo 10 stars if I could, cheapest online to buy and free delivery. Couldn’t ask for more. Thanks oponeo.

September 20, 2022
Unprompted review
Rated 1 out of 5 stars

Product not delivered

Product not delivered, customer service a disaster .

Customer service a disaster,after 20 days still waiting for delivery,People from customer service not friendly and i need to wait untill they send me the delivery,i ask my money back and also that is not possible.
Stay away from this shop.

September 2, 2022
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for your review.

We're really sorry for the whole situation. We care about every customer, but we depend on a delivery service. As you know, your problem has been resolved and you will receive a new order shortly. Our claims department is busy with that.

Oponeo.nl

Rated 1 out of 5 stars

My tires got lost

My tires got lost. I didn’t receive any tracking number. Very poor contact with customer service. I am still waiting for their feedback. Definitely will never buy here again.

May 11, 2022
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for your opinion.

Unfortunately, we have never received a complaint that your order has been lost.
In the system I see two orders from you, one was delivered on time.
The other order was definitely delayed, but according to the tracking, tires were delivered. Please contact us or our claims department. We'll find out as soon as possible.

Oponeo.nl

Rated 1 out of 5 stars

Stupid DPD...

Stupid DPD.... I'm waiting for my package 3 day's....

May 3, 2022
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for your opinion.


We are really sorry for this situation. Unfortunately, the delivery address contained an error that prevented DPD from properly delivering your order. They tried to get it sorted as soon as you informed us about, but it's a process and it's taken the past few days. I believe that your order will be delivered as soon as possible.

Oponeo.nl

Rated 3 out of 5 stars

method of delivery - no possibility to check the package

There were no problems with delivering the package on your part. The problem is that the courier left the tires under the door of the apartment. We did not receive any text messages that the courier was on the way or what time he would be in our area. Leaving the tires worth almost 400 euros just under the door is not very professional for us. The tires and the handling of your part like oponeo is good.

May 2, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered tyres

I ordered tyres, received an email and a call the day after and was told there were not in stock. They gave me other options and they agreed to pay the difference as they were slightly more expensive. 2 days later received another email stating they also weren't in stock. I phoned the company and ordered different tyres. The telephony agent agreed to speak to a manager about the price difference and would call me back the day after. An agent did call me back and was very arrogant, not very helpful with plenty of attitude stating they wouldn't pay the difference. I asked to speak to a manager, apparently they don't have ANY managers available, (very hard to believe!) What a joke. It's now a week later and still no tyres, although they are happy to take your money....and will be 1-3 days before I receive my refund. If you want to start your day off with high blood pressure, headaches and no tyres then by all means order from this company...if this isn't how you want to spend your week, then I would suggest to STAY WELL AWAY FROM THIS COMPANY. Unfortunately you aren't able to give 0 stars so had to put 1 😡 Order number: 107018863.
I think your reply is nonsense. If you read your own reviews you will see the problems occurs no matter whether your in high tyre season or not.

April 6, 2022
Unprompted review
Oponeo logo

Reply from Oponeo

Dear Customer,

Thank you for providing your review. We do apologize for the inconvenience regarding lack of stock. Unfortunately such events do tend to take place during high-season for tyre sales which we inform our customers in the Terms and Conditions of our shop. We offered some replacements instead and even the possibility of getting the tyres you ordered, from the external source, for a bit more which wasn’t something we would get any income from. Moreover refunds on our end are done practically immediately which wasn’t something we would get any income from. We only informed that it usually takes 1-3 days depending upon bank’s performance.

Kind regards,

Oponeo UK team

Rated 4 out of 5 stars

Good price / Year old tires

The tires were very good price, but a year old. I expected it, so I'm not disappointed. There was an option to free of charge send them back. I decided to keep them. I'm happy.

February 16, 2022
Unprompted review

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