Great service from Optibac. I ordered the Travel Biotics for an upcoming holiday abroad and got them on offer. Free delivery & they arrived within two days of me ordering! I also purchased these las... See more
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I have been taking Optibac Once A Day for a year or two and recently received an offer of a reduced price and free delivery in return for a monthly subscription. A win-win situation. The capsules arri... See more
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I have ordered several Optibac products over the last few months, they have a fantastic customer service. My orders have been sent very quickly and traceable through the Royal Mail app. The one time I... See more
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Received an email three weeks ago informing me my subscription order was due to be delivered. I waited and waited, no delivery. Emailed and received a reply, with an apology as a digital error had o... See more
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Company details
About Optibac Probiotics
Written by the company
Join the millions taking friendly bacteria supplements.
At Optibac Probiotics we use specific probiotic strains such as Lactobacillus acidophilus NCFM® to target specific health conditions. Our expertise and over 20 years of experience in live cultures mean that we have a wide range of products for all ages and lifestages including pregnancy and children.
We use the most researched strains of friendly bacteria so you can find the right natural solution for you. Our strains are scientifically proven to reach the gut and complement the natural microbiome. You can also be confident that we prioritise natural ingredients and take care to avoid hidden sugars and other nasties. And all of this comes in eco-conscious packaging, including glass jars, compostable pouches and FSC®-certified cartons.Our team of qualified Nutritional Therapists are available Monday to Friday via email, phone and live chat for product advice.
We also offer a subscription service where you can save 15% on your products and get free delivery.
Winner of The King's Award for Enterprise 2024 for impressive international growth.
As a business we donate at least 1% of our annual turnover to charities. To date we have donated over £1,750,000 to charitable organisations around the world.
Backed by science
Written by the company
- We only use the most highly researched strains of friendly bacteria
- All proven to complement the natural microbiome.
- Friendly bacteria experts
- We have specialised in creating friendly bacteria supplements for over 20 years. Our specialist range is designed to target individual needs and life stages.
- Free 1:1 supplement advice
- Discuss your needs with an Optibac nutritional expert. We know that choosing the most suitable friendly bacteria supplement for yourself or a loved one can be a little overwhelming.
UK Delivery
Standard UK delivery is free when you spend £10.
The delivery discount is automatically applied at the checkout.
Contact info
21 & 22 Mayfield Avenue Industrial Park, SP11 8HU, Andover, United Kingdom
- +44 (0)1264 339770
- advice@optibacprobiotics.com
- optibacprobiotics.com
4.8
Excellent
8K reviews
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My order arrived earlier than expected
My order arrived earlier than expected. I have not used the product yet.
April 17, 2026
Reply from Optibac Probiotics
Dear Patricia,
Thank you for leaving us a review, and we're so happy that the order arrived promptly. We hope you love the product!
With Warm Wishes,
Charlotte, Nutrition Team.
I called to change my order in order to…
I called to change my order in order to get it sooner and the lady who helped me out was so helpful. It came when promised.
April 16, 2026
Reply from Optibac Probiotics
Dear MS H M Harper,
We're happy to hear that our team member was so helpful in changing your order and ensuring it arrived on time. We appreciate you taking the time to share your positive experience!
Best Wishes, Hannah,Nutrition Team
Excellent probiotic products
January 30, 2026
Reply from Optibac Probiotics
Dear Desmond,
We're happy to hear that our products are helping. We appreciate you taking the time to share your positive experience!
Best Wishes, Hannah,Nutrition Team
Reply from Optibac Probiotics
Dear Michael,
We're happy to hear that you received prompt delivery and a speedy address correction. Thank you for your positive feedback; we appreciate it.
With warm wishes,
Louise
Nutrition Team
Easy to set up a regular order for an…
Easy to set up a regular order for an excellent product, which is delivered on time .
April 4, 2026
Reply from Optibac Probiotics
Dear Valerie,
We appreciate your positive feedback! We're so glad it was easy to set up a subscription, and that your product was delivered on time.
With kindness,
Louise
Nutrition Team
Reply from Optibac Probiotics
Dear Customer,
Thank you for your feedback and I'm glad to hear that you have found the product to be effective.
I'm sorry that you feel our products are expensive; however, we're constantly reviewing all aspects of our range, taking into account the quality and viability of the products, and trying to balance this with value and affordability.
Please don't hesitate to get in contact if you require any personalised product advice, we are always happy to help.
With best wishes,
Charlotte, Nutrition Team
It was delivered quickly via Royal Mail.
April 13, 2026
Reply from Optibac Probiotics
Dear Mimi,
We're happy to hear that your order was delivered quickly via Royal Mail. Thank you for your positive feedback; we appreciate it.
With warm wishes,
Louise
Nutrition Team
Optibac Probiotics
Fantastic range of products that work and have been very beneficial to health and well being highly recommended
March 25, 2026
Reply from Optibac Probiotics
Dear Anthony,
We appreciate your positive feedback! It's great to know that our products have been beneficial for your health and well-being. Thanks so much for sharing.
With kindness,
Louise
Nutrition Team
Excellent product and impressive service
I have been very impressed with Optibac. My son ordered for me to start with, excellent service and delivered on time.
I placed the last order myself which was extremely easy and again excellent service.
I am very satisfied with the product.
I also appreciate free delivery.
April 10, 2026
Reply from Optibac Probiotics
Dear Elizabeth,
Thank you for your wonderful review.
We're happy to hear that you're very impressed with our service and products. It's great to know your order was delivered on time and that you found our ordering process easy. If you need any further product guidance, please do contact us on our website.
With warm wishes,
Louise, Nutrition Team
gentle on the stomach
It's very good because it's gentle on the stomach, there are no side effects.
March 25, 2026
Reply from Optibac Probiotics
Dear Adriana,
We're happy to hear that you have been getting on well with this product. Please don't hesitate to contact us if you need any product guidance.
Thank you for sharing your positive experience with us!
Many Thanks,
Charlotte, Nutrition Team
Optibac keeps me on the straight and…
Optibac keeps me on the straight and narrow, thankyou
April 11, 2026
Reply from Optibac Probiotics
Dear Pauline,
We're so happy to hear that Optibac is working well for you. Thank you for sharing your positive experience; we really appreciate your feedback!
With Best Wishes,
Charlotte, Nutrition Team
Reply from Optibac Probiotics
Dear Miriam,
We're happy to hear that you received your delivery quickly and were happy with the offer! Thank you for your positive feedback.
With Warmest of Wishes,
Charlotte, Nutrition Team
Great product
Great product, reasonable price. The probiotics have really helped my daughter who was suffering with stomach issues prior to starting these. She has been great since
April 10, 2026
Reply from Optibac Probiotics
Dear Lucille,
We're so happy to hear that our product has helped your daughter with her wellbeing. We appreciate you sharing this positive feedback!
With Warmest of Wishes,
Charlotte, Nutrition Team
Reply from Optibac Probiotics
Dear Gillian,
We appreciate your positive feedback! We are so glad to hear that you are happy with our the product and the prompt delivery. Thanks for sharing.
With Best Wishes,
Charlotte, Nutrition Team
Excellent advise from the nutritionist
Excellent advise from the nutritionist. Plus, their every day extra probiotic has been a real saver in significantly reducing the hay fever symptoms for my daughter. So grateful.
April 15, 2026
Unprompted review
Reply from Optibac Probiotics
Dear Saman Ahmed ,
We're so glad to hear that the nutrition advice was excellent. I have passed this on to the advisor. We appreciate your gratitude and thank you for sharing.
Best Wishes, Hannah Nutrition Team
Reply from Optibac Probiotics
Dear KP,
We're happy to hear that you are enjoying our products and subscription service. We appreciate your positive feedback and thank you.
Best Wishes, Hannah
Nutrition Team
Reply from Optibac Probiotics
Dear Dorothea Schilling,
We're happy to hear that our product helped. Thank you for your positive feedback; it means a lot to us.
Best Wishes,
Hannah,Nutrition Team
Reply from Optibac Probiotics
Dear Lisa,
We're happy to hear that ordering was easy, delivery was prompt, and you experienced positive results. Thank you for your feedback!
With Warm Wishes,
Charlotte, Nutrition Team
Has helped enormously with my IBS
Has helped enormously with my IBS, wouldn't be without them now.
March 23, 2026
Reply from Optibac Probiotics
Dear Tracey,
We're so happy to hear that our product has helped you manage your IBS. Thank you for sharing your positive experience; we appreciate it greatly!
With kindness,
Louise
Nutrition Team
Excellent customer service
I am had a problem with payment failing and couldn’t understand why. Raised a query and was called to resolve the issue really pleased with the service and resolution thanks
April 9, 2026
Reply from Optibac Probiotics
Dear Leslie,
We're happy to hear that we could promptly resolve the payment issue you experienced. I have passed your thanks to our Customer Care Team who are delighted that they were able to help you.
With kindness,
Louise
Nutrition Team
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