Great quality comfortable lightweight glasses. Excellent price. No hard case but fabric pouch and glass cleaning cloth provided. Delivery was almost 14 working days which is within their stated time... See more
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Find your perfect pair of glasses with free lenses starting from £5! Shop hundreds of frames online FREE Single Vision Lenses✔️ 12 Month Guarantee✔️ 30 day Returns✔️ FREE UK delivery✔️
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Nice glasses and case.
Easy to add prescription
Easy to add prescription, can try on virtually, cheap and fast delivery, we'll package
Great products, great prices, quick delivery.
Great products, great prices and quick delivery.
Great all round service
Great all round service, nice glasses at a good price.
Easy way to get great glasses.
Great glasses at great prices and great…
Great glasses at great prices and great customer service
Items ordered for 16th birthday…
Items ordered for 16th birthday present, order made on 27th Feb, despite being advised items send still not received, I have followed up with royal mail tracking who advised they have never received the item and referred me back to the store. Despite emailing and speaking with the team I am none the wiser. I was promised a callback yesterday from Optical Express Customer Services before 4pm which I have not yet received. Once again I have followed up this morning, happy to update this review if the parcel turns up in time for the 16th birthday but at the moment I am not holding my breath. 10.03.25 items now received, thanks to John in customer services for ensuring the replacement items were delivered on time.
Good quality frames
Good quality frames, arrived quickly and fit well.
First class 👍brilliant service glasses…
First class 👍brilliant service glasses bang on trend , unbeatable value for money10/10 in my book . Only one complaint I want to order again so please re stock quickly
Michael Kors sunglasses
Great Michael Kors sunglasses. Fab price, good delivery, easy ordering process.
I recently purchased new glasses with…
I recently purchased new glasses with them, I added my prescription details and chosen the lenses I wanted.
I have to be honest I didn't have high expectations since the price was low. I have got them today and I must say I was shocked. The quality is really good and the fit is perfect. Im very happy with what I got and I recommend this website 100%.
Quick shipping
Quick shipping, great quality glasses. Uploaded prescription and got 2 sets of glasses, one for long sight and one for short sight.
Excellent service and great value for money
Very easy to order on their website. Excellent service. Great value for money. Arrived in just under two weeks. Very happy customer!
Prescription is good and good service
Prescription is good and the service was quick. Be sure you know what sort of frames suit you. My frames are nice but don’t suit my face but will definitely order another pair soon.
Great pair of glasses
Great pair of glasses. Happy with them. John at customer services is very helpful.
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