There is a pattern here among the negative responses that I am unfortunately now experiencing with Optics Trade. First, I sent emailed Optics Trade a question about the product I had ordered... See more
Company replied
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See what reviewers are saying
Was a little confused with the "customs" options so selected the full service, which increased the cost of the item(s), and all went well. I've heard this from others but am surprised how quickly we r... See more
A search for a Picatinny Rail to mount on a BRNO Model 22 that would attach to the 19mm dovetails turned up Recknagel mounts. A search for them showed your site. The site was well laid out and easy... See more
I absolutely love the customer service that comes along with purchasing from Optics Trade. Not only did they have what I wanted IN STOCK!!! it arrived (no joke) in less than 48 hours. Price was beyo... See more
Company details
Written by the company
Online shop specialized in sport optics. Here You can find great selection of binoculars, riflescopes, NV optics, mounts and similar products. We also offer high quality consulting and after sales support.
Contact info
Pirnikova ulica 5, 2310, Slovenska Bistrica, Slovenia
- +38631770520
- info@optics-trade.eu
- optics-trade.eu
4.2
Great
271 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Faster delivery then expected ..
Faster delivery then expected ... nice job👍🏻
August 14, 2023
Unprompted review
Excellent cancellation policy.
August 5, 2023
30-06 Rifle scope mount Picatinny
I was able to find my scope mount on their site it was very helpful to have the measurements on their site and be able to make a good decision on what I needed it fit prefect it was also great that I ordered on a Sunday and received it on a Wednesday they did a Great Job
July 23, 2023
Toni systems 1301 red dot mount
Got my red dot mount super quick! Can’t believe you all had it in stock!
July 21, 2023
OpticsTrade: A Surprising Inventory
Optics-Trade has a surprising inventory of mounts, bases and optics for common as well as many high-value and uncommon firearms. The staff is very responsive and knowledgeable. Payment and shipping are fast and smooth. International commerce with Optics Trade is an excellent experience.
July 14, 2023
Great experience
Fast shipping even for international. Glad they had what I wanted in stock. I’ll definitely check here when I want something in the future.
July 12, 2023
Quality & Fast Service
July 15, 2023
Great got my order fast!
July 14, 2023
You had what I needed
You had what I needed, after I couldn’t find it ANYWHERE else. Easy to order and pay, and the shipping was lightning fast.
What more could anyone ask for.
July 13, 2023
Quicker shipping from the EU than many…
Quicker shipping from the EU than many of the US sites would do locally! Amazing.
July 10, 2023
They had exactly what I was looking for…
They had exactly what I was looking for and delivered to the US in record time. This was impressive. Thank you.
June 29, 2023
very reliable buisness product…
very reliable buisness product delivered in timely fashion and in great condition.
June 18, 2023
Seriousness and commitment to delivery
June 21, 2023
Unexpectedly fast
Looking all through the web sites to find a red dot sight plate for my CZ Shadow 2.
Finally found Optics Trade and they were in stock. Since it was coming from over seas I thought it would be weeks before I saw it. NOT the case. Received confirmation within a few day and 2 to 3 days after that it shipped.
Highly recommend this company to anyone.
Rob D.
Florida, USA.
June 15, 2023
Still don't have the Aimpoint weight I…
Still don't have the Aimpoint seight I ordered have sent two emails to you and just gotten auto replies.
Very sad as I am heading to Sweden today and intended to bring seight with me.
So I get yet another standard made up auto response but no date for delivery only that it is in transit and will be delivered by Fed Ex.
Very sad
June 7, 2023
Reply from Optics Trade
Dear Customer,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you have experienced with the delivery of your order.
Upon reviewing your order details, we can confirm that we processed and dispatched your order within 24 hours of receiving it. We understand your frustration and apologize that the product has not yet reached your address.
To provide you with more information, we have checked the tracking number associated with your order, and it indicates that the parcel is currently in transit to your address. However, we acknowledge that there seems to be a delay in the delivery process. We have already contacted our shipping partner, FedEx, to investigate the matter further and determine the cause of the longer than expected delivery time.
We apologize for any inconvenience or frustration this delay has caused you. We understand the importance of receiving your order promptly, and we are committed to resolving this issue for you. Please be assured that we will do our best to expedite the delivery and keep you updated on any developments.
If you have any additional questions or concerns, please feel free to reach out to our customer support team. We are here to assist you and provide any necessary assistance throughout this process.
Once again, we apologize for the delay and any inconvenience caused. We appreciate your patience and understanding as we work towards a resolution.
Thank you for your understanding and continued support.
Kind regards,
Optics Trade
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