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Optimalprint Reviews 7,946

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TrustScore 3.5 out of 5

3.6

Prints and Signs Store
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See what reviewers are saying

Rated 5 out of 5 stars

Order ID: #34802333. I have been using Optimalprint for many years now. I use them for photo Christmas cards and greetings cards, photo books and photo calendars. Every time I have used them I have... See more

Rated 1 out of 5 stars

I made an order of 1 photo on the 23th of november. It got lost somewhere at a dispatching center. I got in contact with Optimalprint, they made a new order. Now it got lost again. It is a Christmas... See more

Company replied

Rated 5 out of 5 stars

It’s my first time placing an order at Optimalprint and I’m really happy with the service. The print was good quality and they had plenty of design choices. I ordered name cards for our wedding dinner... See more

Rated 5 out of 5 stars

I gave my boyfriend a Valentine's Day gift - a work of art printed on aluminum and the quality is amazing. I loved the colors, the printing quality, the material and the deadline of delivery. It's the... See more

Company details

  1. Prints and Signs Store
  2. Baby Store
  3. Graphic Designer
  4. Stationery Store

Information provided by various external sources

Bij ons kunt u hogekwaliteits-drukwerk online maken en bestellen. Wij bieden een 100%-tevredenheidsgarantie -- als u niet helemaal tevreden bent, doen we een gratis herdruk of uw geld terug. Wij bieden prijstransparantie, eenvoudige en snelle orderafhandeling en vlotte bezorging. Voor hulp: https://support.optimalprint.com/nl/

Contact info

3.6

Average

TrustScore 3.5 out of 5

8K reviews

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Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic service!

The best on-line shop to order self-made cards. Great choice of themes, very easy to design, excellent quality and delivery in w days in Xmas period. Wow!

December 21, 2016
Unprompted review
Rated 5 out of 5 stars

Super easy and quick

There were lots of great designs of cards to choose from. Adding photos was simple and the cards arrived very quickly. Print and image quality was very good and well worth the price.

December 8, 2016
Unprompted review
Rated 5 out of 5 stars

Fast service

We ordered some invitations cards and they came very very fast and they are very beautiful. We are very happy with the product and the service.
Thank you!

May 27, 2016
Unprompted review
Rated 5 out of 5 stars

Great quality, excellent delivery time!

I purchased 20 birthday cards for my daughter's first birthday party. The quality was great, nice thick paper, the delivery time was amazing, in less than 48h they were on my desk. The card was slightly bigger in dimensions than I expected but it looked great! Next time I will just read the size specifications a bit more carefully! Overall, I am very satisfied, it was good value for money (I used the 50% korting).

January 24, 2016
Unprompted review
Rated 4 out of 5 stars

Very good service

I placed an order for wedding invitation cards.
I wasn't too impressed about the first version of the cards. Fortunately, the customer service was very helpful - not only did they advise what kind of photo I should use to improve the quality, but they also sent me a replacement version of the cards. They are much better quality now and I'm very happy with the result.

January 10, 2016
Unprompted review
Optimalprint logo

Reply from Optimalprint

Hi Anna,

Thanks for your feedback - we appreciate it.

We're sorry to hear that you've experienced some difficulties while creating your cards and that you are not fully satisfied with the quality of your ordered product. We have already contacted you via email in order to investigate this issue further and offer you a free reprint of your cards.

Kind regards,

Agata
Optimalprint

Rated 5 out of 5 stars

Happiest father in NL

Fantastic speed service! I ordered the card on Sunday evening and was delivered on Tuesday morning, before my 2 days parental leave days are finished. I was able to start send out the card the very same afternoon.

August 12, 2015
Unprompted review
Rated 5 out of 5 stars

good service

I didn't get my order cause of a mistake in the address and I tought I was not going to get it back. The company has sent me my cards again without any extra cost. For sure I will order again with them :)

July 10, 2015
Unprompted review

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