I'm very happy to say that my experience with optime was very positive. JACK BECK, who handled my recruitment process, was very approachable and professional. He kept in contact with me throughout th... See more
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Since beginning in 2016, Optime Group has been innovating recruitment in the Aviation, Industrial and Hospitality sectors. Driven by Technology and an unrivalled Customer Service, we are committed to positively impacting the local communities we operate in. With locations including Gatwick, Heathrow and Manchester, our growing list of Clients allows us to continue to make a difference to organisations and employees nationwide.
35a High Street, RH10 1BQ, Crawley, United Kingdom
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Amazing company, customer service and help I received was second to none, Kirsty went above and beyond to help with all matters and any issues I had, highly recommended, thank you for your high professionalism

Reply from Optime Group
I would like to say many thanks to Optime Group specially Ellie Davies who help me through out the process to get a job. I found her very cooperative in the whole process. No doubt helpful staff also really kind. I am really happy with the experience which I got from this company I really recommend this company Optime Group to others also Ellie Davies and Elise page has helped me throughout the job any questions or help I needed Ellie helped sometimes going out of her way. I am always grateful they always answered my queries when I asked them they are very professional,friendly and very helpful. The support has helped me a lot and the generosity will always remain. Optime Group are very lucky to have them !.

Reply from Optime Group
Friendly and informative. Great process. Esme Russell-Thorne was extremely welcoming.

Reply from Optime Group
I had my interview with Optime Group at the end of February for a position with Easy Jet check-in at Gatwick Airport. All staff were very welcoming upon arrival!
I was interviewed by Ellie Davies who was very professional and made me feel comfortable throughout the whole process.
Since the interview I have been kept up to date with any information and queries.
I couldn’t be happier!!

Reply from Optime Group
I went to Optime group for an interview after I walked through the door I was greeted straight away and got delt with very quickly. My interview was with Esme Russell-Thorne and went very well I was spoken to very politely and could answer every question I asked and helped with everything I needed.

Reply from Optime Group
Often times when you attend an in-person interview, nervousness, and anxiety can play a huge role, in the outcome. However when I met with Ellie, her interpersonal skills put any doubts I had completely at ease. I am so glad that I chose The Optime Group, to start my new career journey at Gatwick.

Reply from Optime Group
Natalia made a great effort to write me up for the job opportunity I was looking for on shortest notice & make the steps easy for me on optimizing my job opportunity. I was very happy with the service!

Reply from Optime Group
A very happy environment. Ellie was very welcoming and very professional. I can not fault Ellie or any other of her colleagues as I do get feedback from friends

Reply from Optime Group
Optime have been a pleasure to deal with so far. I had an interview with Ellie who was very professional and Megan who completed my referencing was very efficient.
So far the team have been very good. I look forward to starting later this month.

Reply from Optime Group
The entire process has been effortless, professional and with high level of communication throughout the way. Esme, Megan and the entire team have been great support with all queries and issues addressed in a correct timeframe.

Reply from Optime Group
Ellie was so helpful, friendly and immediately put me at ease, the whole process was a first class experience. The other members of staff all seemed very professional and friendly too.
Thank you Ellie for the job and all your help, I’m really looking forward to starting my new job in April.

Reply from Optime Group
I had my interview with Esme. It was such a nice experience she was so lovely and didn’t make it a nervous experience!! The work place environment is so positive aswell, Definitely recommend!!

Reply from Optime Group
I was interviewed and subsequently recruited by Ellie, she was very professional, very bubbly and made me feel very comfortable during the interview.
Optime have been great in every part of my recruitment, Ellie abd her colleagues have made my progression very easy, they are all very knowledgeable.
Thank you Ellie

Reply from Optime Group
Process with optime has been so easy and understanding! I had my interview with Natalia and she has been amazing thoughtout the process, she has always responded to my emails so quick and helped me all the way!
Great work!

Reply from Optime Group
Top class service Ellie really went above and beyond to support me in my journey into employment. Thanks again Ellie.

Reply from Optime Group
Extremely pleased and fulfilled with Optime Group. The process started with a phone call for an in-person interview. I'm very pleased to share that Ellie did an exceptional job of making me feel at ease and taking me through the entire interview process. The Optime Group employees are all incredibly kind and friendly. Meeting Ellie and her coworkers was enjoyable. Thank you once again for the Gatwick Airport job opportunity☺️

Reply from Optime Group
Thank you very much. So fast and easy. Kirsty White thank you so much!

Reply from Optime Group
Ellie helped me through the whole process and and guided me I didn’t feel nervous at all she kept me updated the whole process thank you so Much Ellie I really appreciate it

Reply from Optime Group
Really impressed within to recruitment process and very fast.
I have communicated with Ellie Davies and she has been great and very professional and communicated back almost immediately. All of the information and terms and conditions have been sent over about contracts to really make you feel secure

Reply from Optime Group
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