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Rated 5 out of 5 stars

Called and confirmed a price for a washing machine. Also got them to deliver, install and remove old washing machine without issue. Job was done when they said and no issues to report.

Rated 5 out of 5 stars

Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more

Rated 5 out of 5 stars

Brought a new built in double oven and had it delivered 4 working days later. Unfortunately it had a fault that meant incinerated food on its first use. Called them to explain the next morning and the... See more

Rated 5 out of 5 stars

Fast, friendly and helpful delivery and they went over and above to make the oven fit. Very much appreciated

Company details

  1. Appliance Store

Information provided by various external sources

Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.


Contact info

5.0

Excellent

TrustScore 5 out of 5

323 reviews

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Rated 5 out of 5 stars

Great service...

Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork.

They knew their stuff, unlike the Saturday staff you get to deal with in Curry’s!

Optimum stored our appliances until we needed them during our building project.

Couldn’t fault them really.

May 7, 2018
Unprompted review
Rated 5 out of 5 stars

Very very good

Great in store advice on the range of ovens available. Took time to understand our needs. Matched the best price I found online for AEG oven. Organised delivery date and telephoned home on day to confirm with precise time. I haven’t had a better customer experience when buying a large item for years.

April 24, 2018
Unprompted review
Rated 5 out of 5 stars

Let it be Optimum

I can’t fault optimum at all. The service I received from start to finish has been amazing even when the wrong ovens turned up they were swapped the next day with correct ones by two superb delivery guys.
Thank you Optimum for everything ☺️

April 23, 2018
Unprompted review
Rated 5 out of 5 stars

New range cooker

Bought my old range cooker from Optimum and had no complaints so went back for my new one and once again received excellent advice and service.

April 17, 2018
Unprompted review
Rated 5 out of 5 stars

Great local company who provide…

Great local company who provide excellent service. Additionally their price undercut everyone else on the internet, with cheaper installation and disposal costs. Why go anywhere else?

April 17, 2018
Unprompted review
Rated 5 out of 5 stars

great service

2nd time Ive used this company and both times received great service. They do everything they say they are going to do right down to the 1hour delivery time slot. Can’t fault them.

April 17, 2018
Unprompted review
Rated 2 out of 5 stars

Appliances took 4 weeks to arrive

Appliances took 4 weeks to arrive, despite being told that they would be available in the next week when we purchased. There was no comunication unless we called Optimum. Fitters however were excellent.

April 16, 2018
Unprompted review
Optimum logo

Reply from Optimum

Hi Mrs James. Thank you for leaving feedback. Unfortunately on this occasion we were let down by the manufacturer. We were told it would be in within a week of ordering but due to problems on their ordering site the original model was actually out of stock. We didn't realise this until you contacted us about the delivery as they were still showing as being available. The replacement model arrived late and I can only apologise that we didn't phone you to keep you updated. Hopefully everything is working okay now. If there are any further issues please let us know.

Rated 5 out of 5 stars

Fit-out team review

The Optimum fit-out team have gone out of their way to help fit 2 new integrated appliances into an existing kitchen, returning twice to site to assist.

April 16, 2018
Unprompted review

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