Called and confirmed a price for a washing machine. Also got them to deliver, install and remove old washing machine without issue. Job was done when they said and no issues to report.
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See what reviewers are saying
Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more
Brought a new built in double oven and had it delivered 4 working days later. Unfortunately it had a fault that meant incinerated food on its first use. Called them to explain the next morning and the... See more
Fast, friendly and helpful delivery and they went over and above to make the oven fit. Very much appreciated
Company details
Information provided by various external sources
Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.
Contact info
Unit H3 Burrell Road, RH16 1TW, Haywards Heath, United Kingdom
- 01444 451551
- sales@optimumsales.co.uk
- optimumsales.co.uk
fantastic products
Prompt delivery very good prices and good customer service
Just very good service/delivery
Great service...
Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork.
They knew their stuff, unlike the Saturday staff you get to deal with in Curry’s!
Optimum stored our appliances until we needed them during our building project.
Couldn’t fault them really.
Fantastic service
Fantastic service - always buy my white goods from Optimum
Excellent service.
Have bought several appliances from this company and never had any issues.
very good service and price
The service in store and at delivery…
The service in store and at delivery was excellent. Thank you
Everything went very smoothly.
Everything went very smoothly.
I needed to change the delivery date and there was no problem.
The items were delivered on time.
Very very good
Great in store advice on the range of ovens available. Took time to understand our needs. Matched the best price I found online for AEG oven. Organised delivery date and telephoned home on day to confirm with precise time. I haven’t had a better customer experience when buying a large item for years.
I have used Optimum many times before…
I have used Optimum many times before and yet again there service and delivery times were exemplary. I recommend them to all my friends and family.
Let it be Optimum
I can’t fault optimum at all. The service I received from start to finish has been amazing even when the wrong ovens turned up they were swapped the next day with correct ones by two superb delivery guys.
Thank you Optimum for everything ☺️
New range cooker
Bought my old range cooker from Optimum and had no complaints so went back for my new one and once again received excellent advice and service.
Great local company who provide…
Great local company who provide excellent service. Additionally their price undercut everyone else on the internet, with cheaper installation and disposal costs. Why go anywhere else?
great service
2nd time Ive used this company and both times received great service. They do everything they say they are going to do right down to the 1hour delivery time slot. Can’t fault them.
Everything ran smoothly
Everything ran smoothly. Staff very helpful. Delivery was on time. We were very satisfied.
Excellent service and fitting of…
Excellent service and fitting of ceramic hob and double oven.
THE SERVICE WAS REALLY GOOD AND THE…
THE SERVICE WAS REALLY GOOD AND THE PRODUCT WAS DELIVERED AND WE ARE VERY PLEASED WITH IT
Appliances took 4 weeks to arrive
Appliances took 4 weeks to arrive, despite being told that they would be available in the next week when we purchased. There was no comunication unless we called Optimum. Fitters however were excellent.

Reply from Optimum
Fit-out team review
The Optimum fit-out team have gone out of their way to help fit 2 new integrated appliances into an existing kitchen, returning twice to site to assist.
Excellent company
Excellent company, price matched, delivered when they said they would and excellent customer service
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