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Rated 5 out of 5 stars

Brought a new built in double oven and had it delivered 4 working days later. Unfortunately it had a fault that meant incinerated food on its first use. Called them to explain the next morning and the... See more

Rated 5 out of 5 stars

Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork. They knew their stuff, unlike the Saturday staff you get to d... See more

Rated 5 out of 5 stars

We dealt with Toby throughout our interaction with Optimum. We found him to be extremely helpful, open and honest. We bought hob, oven, combi microwave and fridge and have been delighted with our pu... See more

Rated 5 out of 5 stars

Staff were efficient and polite with knowledge of the products on sale that enabled us to make an informed choice about two key items for our kitchen. The after sales information about when the delive... See more

Company details

  1. Appliance Store

Information provided by various external sources

Long established domestic appliance specialist based in Sussex. Large retail showrooms with 100's of appliances on display and in stock ready for local delivery within 24 hours. Experts in built in appliances and range cooking. All major manufacturers are available.


Contact info

5.0

Excellent

TrustScore 5 out of 5

320 reviews

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Rated 5 out of 5 stars

Washing machine

Excellent advice in Optimum and excellent service by the fitter.

Thank you.

July 30, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Very pleased with the excellent customer service from help with choosing the best models to fit my requirements from southwick branch through to delivery. I was so impressed with the delivery team who delivered and installed the fridge & washing machine i actually rang the Haywards heath branch to pass on my comments as they were so helpful, kind and courteous. Competitive prices. Will use again and have also purchased oven & hob in the past.

July 28, 2018
Unprompted review
Rated 5 out of 5 stars

5 kitchen appliances

I bought all my appliances for my new kitchen from Optimum at Sothwick.
They’re product knowledge is amazing and they have very competitive prices . Optimum will store your goods once purchased and deliver them in sync with your kitchen installation. Great customer service all round !
I would highly recommend them .

June 2, 2018
Unprompted review
Rated 5 out of 5 stars

The staff from sales through to fitters…

The staff from sales through to fitters were helpful and courteous. Delivery time was reasonable and as promised a phone call was made giving notice of the approximate arrival time. Fitters ensured that the appliance was operational before they left.

May 21, 2018
Unprompted review
Rated 5 out of 5 stars

We purchased an AEG cooker

We purchased an AEG cooker. We found it was defective Optimum replaced It in three days. Excellent and friendly service which I am sure I would not have got if I used the internet!

May 20, 2018
Unprompted review
Rated 5 out of 5 stars

Great service...

Barrie always did his best to undercut even the keenest internet prices. He did so without prompting, which saved a lot of legwork.

They knew their stuff, unlike the Saturday staff you get to deal with in Curry’s!

Optimum stored our appliances until we needed them during our building project.

Couldn’t fault them really.

May 7, 2018
Unprompted review

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