Company had great reviews, and I have severe sacrolliac issues. I was encouraged to try this particular belt. I decided to do it because I'm quite desperate. I have hope that it will help me.
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See what reviewers are saying
The professional discounts are legit as I compared them to Amazon's pricing, from their OPTP shop. Also, the website was easy to navigate. I appreciate there are short video demos provided on the plat... See more
Waited two business days for a quote to confirm shipping costs. Called to check on progress - nothing. The rep kept telling me how wrong I was in my understanding, cutting me off. Finally I asked her... See more
This order took a very long time to ship. Placed on 4/6/17. Called on 4/7/17 to have it shipped via Priority Mail. On 4/10/17 received an email asking me to choose shipping method and another email... See more
Company details
Information provided by various external sources
OPTP (Orthopedic Physical Therapy Products) is a recognized leader in providing professionals and consumers with orthopedic, physical therapy, rehabilitation and fitness products.
Contact info
3800 Annapolis Lane N, Suite 165, 55447, Minneapolis, United States
- 800-367-7393
- optp.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Company had great reviews
Company had great reviews, and I have severe sacrolliac issues. I was encouraged to try this particular belt. I decided to do it because I'm quite desperate. I have hope that it will help me.
The website was user friendly.
I found exactly what I was looking for.
I was able to find exactly what I wanted. My P.T. showed me a small foam ball and it was very easy to find online.
Checkout A Breeze!
I knew what item to order, after that I breezed through the checkout process. I'm very impressed!
The professional discounts are legit as…
The professional discounts are legit as I compared them to Amazon's pricing, from their OPTP shop. Also, the website was easy to navigate. I appreciate there are short video demos provided on the platform, as well. I look forward to using the products and referring them to my clients and patients, as well!
Website easy to navigate
Easy to find what I wanted with only 2…
Easy to find what I wanted with only 2 clicks. Easy to order.
Tried to reset my password you emailed…
Tried to reset my password you emailed me, but it did not work.
Product looks promising
Product looks promising. We'll see. The email promotion I received listed the product on sale for $39.95, however, when arriving at the check out page, it was listed for $49.95. Not right!
The OPTP process was very efficient
The OPTP process was very efficient. I will check out other products in the future!
Missing ETA during purchase
For this price and paid shipping there should be an estimated date of arrival. Right now I am completely in the dark as to when my order will arrive, and since USPS is not a particularly reliable carrier, I am running a high risk of not receiving the item when I need it.
Very good customer service care
Very good customer service care, and great products!
Good products, but High Shipping Cost for Books
I appreciate this company's broad offerings and good products. However, shipping cost was high in my opinion (especially because I only ordered books which could have been mailed at media rate, but I didn't see that option). Therefore so I will only purchase from OPTP again if and when (as was the case today) the total price still makes sense and I can't purchase items any other way for less total cost. I did call with a question, and service was excellent.
I have tried multiple times on…
I have tried multiple times on different days to place an order and every time I complete the payment page it takes me back to the checkout page. I give up. What a terrible website.
easy to use
easy to use website, great products and easy to use checkout process
Love the sale on products I wanted to…
Love the sale on products I wanted to get. And then added more. Didn't love how updating my password didn't work for me.
Professional sign up easy, other things not so much…
No place to put my resale certificate in, so I was charged tax. Had to submit my address several times to get billing and shipping accurate. Was easy to sign up as a professional and get professional discount.
Such a professional company
Such a professional company, I can always count on your company.
thank you
Inflated Shipping/Handling Rates
The shipping and handling rates are pretty outrageous. They add an additional $2 to the professionals cost of a McKenzie Lumbar roll. If the pillows were not a superior product, I would not be a customer to the website.
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