Company had great reviews, and I have severe sacrolliac issues. I was encouraged to try this particular belt. I decided to do it because I'm quite desperate. I have hope that it will help me.
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See what reviewers are saying
The professional discounts are legit as I compared them to Amazon's pricing, from their OPTP shop. Also, the website was easy to navigate. I appreciate there are short video demos provided on the plat... See more
Waited two business days for a quote to confirm shipping costs. Called to check on progress - nothing. The rep kept telling me how wrong I was in my understanding, cutting me off. Finally I asked her... See more
This order took a very long time to ship. Placed on 4/6/17. Called on 4/7/17 to have it shipped via Priority Mail. On 4/10/17 received an email asking me to choose shipping method and another email... See more
Company details
Information provided by various external sources
OPTP (Orthopedic Physical Therapy Products) is a recognized leader in providing professionals and consumers with orthopedic, physical therapy, rehabilitation and fitness products.
Contact info
3800 Annapolis Lane N, Suite 165, 55447, Minneapolis, United States
- 800-367-7393
- optp.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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The website is very well organized and…
The website is very well organized and it is very easy to find what you’re looking for.

Reply from OPTP
No body got back to me re shipping
No body got back to me re shipping. Plse cancel this order!

Reply from OPTP
I attempted to order three different…
I attempted to order three different books, one copy per book. Your system kept showing me that I had ordered eight (8) copies of "Treat Your Own NECK", not one copy. Whatever happened in my attempting to correct my order the one copy of the NECK book disappeared from the order.
I am having trouble with your site
I am having trouble with your site. I tried to reset my password but it ws so much trouble that I ordered as a Guest, even though I have a Professional rate. I own a Pilates/Gyrotonic Studio .
Everything you can think of for a great home experience!!
After spending several hours checking out OPTP’s catalog, I’ve placed a couple of orders. They have every kind of “body works” for toning, strengthening (not dumbells, but tools/machines that help you use your own body weight like pilates, yoga, etc.), and lengthening your muscles. They sell a number of instruction books with varying complete systems as well as the equipment one uses to benefit from the exercises.
Everything they sell would be beneficial to my broken-down body, so I have to pare down my wants vs. necessities in terms of pain management. I‘m wholly satisfied with everything that I’ve chosen for lengthening my muscles and massaging the fascia. I’m so grateful to have found OPTP. They are a blessing to me.
Was looking for a cushion that would…
Was looking for a cushion that would give relief on hips and lower back. The description and reviews describe what we need. Can’t wait to try it. Have a lumbar cushion from OPTP and we love it.
Good and great I Waill say
Very concerned that shipping costs are…
Very concerned that shipping costs are not known at the time of purchase.
Painful unused sleep roll not returnable
I called to complain about a sleep roll that was painful and I was treated with disrespect by the person answering the phone. I have bought quite a bit from the company, but they wouldn't let me return the sleep roll. I had not used it, and it is hard as a rock. I don't know how anyone could sleep on it. This purchase will end my relationshipto with this company. Buyer, beware. If you don't like, you are stuck.
Horrible customer service will never…
Horrible customer service will never recommend this company to my clients.
Purchased an $80 item and ended up with…
Purchased an $80 item and ended up with an additional $60 in shipping and the over $60 in customs and duty. As a Canadian shopper I would not purchase from you again as this wS way too expensive and not clear up front
All products I wanted were available
All products I wanted were available
Program easy to use
Discount code not working
There was a discount code, but every time I tried to apply it, it went to a page that showed an error code. So I just placed the order, since the discount was only good through that day. I did leave a note in my order asking whether the discount could be applied, but I haven't heard back yet.
New experience
easy to find and order what I was looking for. Leg straps to help wife with her knee surgery recoup.
INICE PRODUCTS--NICE WEBSITEt was a very easy site to navigate
It was a very easy site to navigate. The products were clearly explained in full and putting in my information was very quick.
Love the ease of navigating the site…
Love the ease of navigating the site and the professional discount.
Hate the shipping charges.
If I forgot to order something for my clinic, the shipping charges dissuade me from ordering again and I usually find an alternative at a different site.
Perhaps looking at free shipping over a certain dollar amount would encourage people to:
-order more products to meet the threshold
-order more frequently
Broad selection but navigating could be…
Broad selection but navigating could be better.
I had to pull out your catalog to find stuff and think I didn’t get to see all. You should group things better. Why are balls not together?
Clear and easy
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