Ordered the Almira necklace from this place and I emailed them because on the website they said UK Shipping is 4-8 days and it's been way longer than that which is so misleading. They haven't replied... See more
Company replied
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I just received two bracelets and I’m in LOVE😍 definitely recommended! The service is amazing as well!❤️
Took nearly 3 months to receive my order. When I did finally receive it a pair of earrings were missing. I have emailed the customer services a few times and no reply. PEOPLE, PLEASE BE WARY OF ORDERING FROM THIS SITE! My daughter placed an order too spending £180 and still no order and the tracking is rubbish. No help whatsoever from the Customer Service. It shows it’s in transit since March and it’s now mid June!
Today is 24 July 2025 and my daughters £180 still hasn’t arrived, still “in transit” this is order number #13652. Opulent Vogue you really need to give people a proper customer service!!!!

Reply from Opulentvogue
Absolutely awful to deal with. Problems from the go. No email replies, the chat is a robot, and I have paid for a bracelet that still hasn't arrived weeks later. Please don't use this site.
If I could give zero stars I would! Ordered a bracelet for my daughter’s birthday 3 weeks ago that has still not arrived. Tracking says it’s dispatched no other progress. Nobody responds to emails and I have now requested a refund - again nothing! Will never use again
Ive ordered from here a couple times now and I had an issue with one of my items being faulty and they got it sorted for me to have an exchange. They do have a bit of a slow customer service so I recommend reaching out to them on TikTok with any issues! It’s also helpful to know it does take a bit of time for delivery but my items have always come in there predicted delivery dates on there website. Overall they have really high quality pieces and I will definitely be purchasing from them again.
This company was quick to deliver my order when it got lost, there pieces are absolutely amazing and I really recommend buying from them, worth the wait and worth the prices
I was skeptical about this brand before because the prices seemed too good to be true. But they honestly are the best! They replied to my emails , they also have a warranty on fualty items, and send replacements asap, but I was pleasantly surprised. The pieces feel solid I have made 2 orders from them, I got 3 necklaces and Lindsay bracelet have not tarnished since, I am 100% ordering more from them again, the peices look gorgeous, Shipping took about 2 weeks it look less time the first time I ordered but definitely worth it ! I am in love!
Ordered 2 bracelets and omg they’re literally perfect love love love!
the necklace is so realistic i loved it so much, yall should definetly go order one right now! i bought another one cause it ate so hard
Love all the jewellery pieces that I got!!! Waited nearly a month but was worth the wait
Quality/prices are so good. I love the details and i was really surprised by the quality. I 1000% recommend !
After three weeks I haven’t received the item. It is a gift for my daughter’s 17th birthday. Very disappointing.
I sent an email last week but had no response. I will be taking this up with my credit card provider.
Amazing customer service and also great communication skills towards the customer
The quality of the products omggggg amazing the best quality and jewelry I have ever bought would highly buy again
ordered over a month ago, and still nothing delivered. Customer service is shocking. tracking information has not been updated for a month either!
Different excuses given in the 2 emails received in last month even though I've sent over 8 emails.
Really cute pieces! However, shipping times may vary depending on your location—it took a month for mine to arrive, but it was definitely worth the wait. I’d recommend reaching out to their social media account for any updates—they reply instantly and are super sweet and caring!
Lovely pieces gorgeous, definetly worth the wait did take around 3-4 weeks to arrive
The shipping does take a while but you are told about this beforehand and it is on the website. The delivery time does not bother me as it’s so so worth it. This is my fourth time purchasing from them and all pieces are gorgeous!! One of my favourite jewellery brands. Thank you so much!!
very good communication x the sweetest girls. such good quality product!!
I have never written a review on here but this company deserves it. Their customer service was amazing, constantly keeping me updated about my order. When Evri lost the parcel they chased it up for me so I wouldn’t have to and got my parcel to me safe and sound. The products themselves are fantastic! I have received so many compliments and am already scouring their website for my next purchases. I will definitely be ordering again.
very good jewellery, came in perfect conditions and got so many compliments, i would deffo recommend opulent vogue and will be buying from there again x
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