Great Product and Great Support team. 4 star because there's some minor bugs occasionally, and could use a better manual editing UI. but for what it is (ai clip editor)- it's phenomenal. Plus... See more
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Created with AI, based on recent reviews
OpusClip is the #1 AI video editing tool that turns a long video into viral shorts in one click. Trusted by 2M+ creators and 1M+ businesses, including dozens of Fortune 500 companies, OpusClip helps companies grow their social presence and business through viral shorts. OpusClip exhibits human-level performance on various video creation and editing benchmarks. It uses a proprietary hook-identifying model powered by GPT-4 to pick out the most valuable hook from your video, rearrange the content to add context and depth to that hook, and produce a structured, impactful clip that captures your audience's attention.
530 University Ave, Suite B, 94301, Palo Alto, United States
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The whole purpose of choosing opus clip is because it promised it could use AI Dubbing to translate your videos. Only after you purchase it Do you find out that it can only translate from other languages into english. Your only choice is english. Say for instance, you need your videos translated from english to spanish For your spanish speaking youtube channel, you're just out of luck. This is something that should be communicated in the advertisement advertising information, so people don't waste two hundred bucks on a year subscription only to find out it's completely useless...

Reply from OpusClip
Ollie helped me a lot and was very responsive. She corrected the error in billing and gave very prompt replies. I had a good experience.
Cheers,
Ruth S.

Reply from OpusClip
I needed some extra hand holding and guidance. Ollie was super helpful and patient with me.

Reply from OpusClip
Very happy; the work produced is very credible, and when you need some help with their customer service team then I rate them top notch, they certainly went out of their way to solve my issue. Highly recommended.

Reply from OpusClip
One of the best tools I’ve been using for my podcast! Issues do come up though but the tech support is great at helping and fixing the issues.

Reply from OpusClip
So far so good. Was very happy with the customer service, Ollie was very helpful.

Reply from OpusClip
They were very helpful and responsive. In an age of automated and AI responses, getting someone i can talk to directly to get help is very refreshing and welcome.

Reply from OpusClip
I forgot to cancel my subscription. I didn't expect to get a refund but the support rep was kind and got me my money back. Thank you for that!

Reply from OpusClip
They extended my subscription when I didn't want it and I cancelled it. I also contacted support and they didn't deal with me properly, they closed the ticket without even responding to my problem.
Update: They helped me with the refund and everything is solved now, thank you so much!

Reply from OpusClip
Using Opus is a game-changer. Before finding them in 2024, I would painstakingly repurpose all of my longform videos by hand and wouldn't even bother with captions. Then I tried Opus and was completely amazed. It has also boosted my engagement on YouTube, TikTok, and Instagram. I've since put in hundreds of videos into it and made thousands of short-form videos in a small fraction of the time. Thank you, Opus :)

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Call it "OpusCrap", i tried with four different accounts (personal, work, studio...) no one was "eligible" for free trial 'cause It find "suspicious" my activity. Hah. NO NEVER EVER use it. Screw that, use Klap instead. No need to say I deleted all my accounts! Nice try to catch email address easy huh...

Reply from OpusClip
Great customer service
Amazing services
Useful and practical
Easy

Reply from OpusClip
New to the platform, but figuring things out. Took me a minute to get to the help chat i wanted, but got issue resolved quickly. PS- the issue's resolution was spelled out for me before I asked, but I didn't take time to read what they were saying...

Reply from OpusClip
The current features are great.
I guess I don't know everything to be able to judge the service as a whole, but so far so good.
I just want something even more intelligent, more "done for you" with trusted results.
I just want the magic button, "click and done" , the whole system doing everything for me even better than I'd do by myself.
I know dreaming is free, but then again, everything of today is yesterday's dream.

Reply from OpusClip
I actually really like Opus! Definitely worth the investment!

Reply from OpusClip
It takes days to get a answer to a problem. If they fix that... that would be a nice improvement. And customers should have the option to pay month to month. I was told they don't have that & they should. You should not to be able to keep people credit information & then run the card. That is not right. Fix that please.

Reply from OpusClip
I had an issue connecting my social media accounts to Opus Clips and reached out to their HELP support—and I couldn’t be more impressed. The support team was responsive, patient, and incredibly helpful. They took the time to understand the problem and walked me through the solution step by step until everything was working perfectly.
It’s clear they genuinely care about their users and want to make sure the platform works smoothly. Excellent customer service like this makes a huge difference. Thank you, Opus Clips team, for the outstanding support!

Reply from OpusClip
Very nice Ollie helped me resolve my issue and they worked quickly.
Recommend 100/100

Reply from OpusClip
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