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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness in generating high-quality clips from longer videos, highlighting its ease of use and ability to save significant editing time. People appreciate the continuous improvements and the intuitive nature of the platform, which helps them create professional-looking content efficiently. The customer service and support team are frequently commended for being helpful, kind, and responsive, with many users noting their knowledge and willingness to assist. However, some customers experienced slow response times from support or encountered issues with the system being slow and projects failing. A few other people also felt that the AI editing was not always accurate, requiring manual adjustments, and some reported difficulties with specific features like subtitle accuracy or image rendering.

What people talk about most

User experience

People report positive experiences with user experience, highlighting its ease of use and time-saving... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the support team is often... See more

Staff

Clients share positive opinions on staff, highlighting their helpfulness and professionalism. Many reviewers... See more

Product

Consumers find the product to be positive, with many praising its features and continuous improvements.... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the fast,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great Product and Great Support team. 4 star because there's some minor bugs occasionally, and could use a better manual editing UI. but for what it is (ai clip editor)- it's phenomenal. Plus... See more

Company replied

Rated 4 out of 5 stars

Opus Clip is great! One feature I'd like to see, in future upgrades, is the ability to do "Multi Cam Editing" in the Editor. Currently; I have to do that in either Final Cut Pro or Adobe Premier. S... See more

Company replied

Rated 5 out of 5 stars

OpusClip is a magnificent service. It makes fantastic clips from longer video and podcasts. The amount of additional editing that you can do with the program is phenomenal! And now with their new pr... See more

Company replied

Rated 5 out of 5 stars

Wow this is really great. I have been using several different AI video generators to this point but keep coming back to this now because it requires less in the way of editing and it’s super intuitiv... See more

Company replied


Company details

  1. Video Editing Service
  2. Software Company

Written by the company

OpusClip is the #1 AI video editing tool that turns a long video into viral shorts in one click. Trusted by 2M+ creators and 1M+ businesses, including dozens of Fortune 500 companies, OpusClip helps companies grow their social presence and business through viral shorts. OpusClip exhibits human-level performance on various video creation and editing benchmarks. It uses a proprietary hook-identifying model powered by GPT-4 to pick out the most valuable hook from your video, rearrange the content to add context and depth to that hook, and produce a structured, impactful clip that captures your audience's attention.


Contact info

  • 530 University Ave, Suite B, 94301, Palo Alto, United States

  • opus.pro

4.1

Great

TrustScore 4 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Deceptive sale practices

The whole purpose of choosing opus clip is because it promised it could use AI Dubbing to translate your videos. Only after you purchase it Do you find out that it can only translate from other languages into english. Your only choice is english. Say for instance, you need your videos translated from english to spanish For your spanish speaking youtube channel, you're just out of luck. This is something that should be communicated in the advertisement advertising information, so people don't waste two hundred bucks on a year subscription only to find out it's completely useless...

December 28, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Lisa,

Thanks for your review and feedback. We apologize for the negative experience with OpusClip.

We've requested additional information so we can get in contact and assist you further. Thank you.

Rated 5 out of 5 stars

very responsive customer service

Ollie helped me a lot and was very responsive. She corrected the error in billing and gave very prompt replies. I had a good experience.

Cheers,
Ruth S.

December 29, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there Ruth,

Thank you so so much for your 5 star review! We're glad to hear that Ollie was able to help - She's the best and always tries to go above and beyond for our users :)

If you ever do come across anything else or just have general questions, our Support Team and Ollie will be more than happy to help.

Happy New Year to you!

Rated 5 out of 5 stars

Helpful and responsive support team

I needed some extra hand holding and guidance. Ollie was super helpful and patient with me.

December 28, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there James,

Thank you so so much for your 5 star review! We're glad to hear that Ollie was able to help - He's the best and always tries to go above and beyond :)

If you ever do come across anything else or just have general questions, our Support Team and Ollie will be more than happy to help.

Happy New Year to you James!

Rated 5 out of 5 stars

Very happy

Very happy; the work produced is very credible, and when you need some help with their customer service team then I rate them top notch, they certainly went out of their way to solve my issue. Highly recommended.

December 27, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there Chris,

Thank you so so much for your 5 star review! We're glad to hear that our Awesome Support Team were able to assist you :) The Team always tries to go above and beyond!

If you ever do come across anything else or just have general questions, our Support Team will be more than happy to help.

Happy New Year to you!

Rated 5 out of 5 stars

Awesome product

One of the best tools I’ve been using for my podcast! Issues do come up though but the tech support is great at helping and fixing the issues.

December 26, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there Mikey,

Thank you so so much for your 5 star review! We're glad to hear that our Awesome Support Team were able to assist you :) Glad to hear that OpusClip is helping you in your podcasting journey too!

If you ever do come across anything else or just have general questions, our Support Team will be more than happy to help.

Happy New Year to you Mikey!

Rated 5 out of 5 stars

So far so good

So far so good. Was very happy with the customer service, Ollie was very helpful.

December 26, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Aidan,

Thank you so much for your 5 star review! We're glad to hear that our Awesome Support Team were able to assist you :)

If you ever do come across anything else or just have general questions, our Support Team will be more than happy to help!

Happy New Year to you Aidan!

Rated 5 out of 5 stars

They were very helpful and responsive

They were very helpful and responsive. In an age of automated and AI responses, getting someone i can talk to directly to get help is very refreshing and welcome.

December 26, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Kelvin,

Thank you so much for your 5 star review! We're glad to hear that our Awesome Support Team (that is human!) were able to assist you :)

If you ever do come across anything else or just have general questions, our Team will be more than happy to help!

Happy New Year to you!

Rated 5 out of 5 stars

Forgiving Refund Policy

I forgot to cancel my subscription. I didn't expect to get a refund but the support rep was kind and got me my money back. Thank you for that!

December 23, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Mike,

Thank you so much for your 5 star review! We're glad to hear that our Awesome Support Team were able to help you out with your refund.

We do hope to see you again in the future. Happy New Year to you!

Rated 3 out of 5 stars

They extended my subscription when I…

They extended my subscription when I didn't want it and I cancelled it. I also contacted support and they didn't deal with me properly, they closed the ticket without even responding to my problem.

Update: They helped me with the refund and everything is solved now, thank you so much!

December 24, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thank you your review and we apologize for your negative experience.

We tried to request additional information from you so that we could get in contact but we did not hear back. We'd love to help still!

Please reach out to our Amazing Support Team by visiting your OpusClip Dashboard and clicking "Get Support".

Rated 5 out of 5 stars

Using Opus is a game-changer

Using Opus is a game-changer. Before finding them in 2024, I would painstakingly repurpose all of my longform videos by hand and wouldn't even bother with captions. Then I tried Opus and was completely amazed. It has also boosted my engagement on YouTube, TikTok, and Instagram. I've since put in hundreds of videos into it and made thousands of short-form videos in a small fraction of the time. Thank you, Opus :)

December 23, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Matthew,

Thank you so so much for your 5 star review - we really appreciate it!

We're so glad to know OpusClip has been able to save you time and boost your engagement on social media. We love hearing these kinds of stories!

Thank you so much for choosing OpusClip for your content creation journey :)

Rated 5 out of 5 stars

Thank you!

V helpful and supportive with my unique circumstances. Mahalo.

December 5, 2025
OpusClip logo

Reply from OpusClip

Hi Kirsten,

Thank you so much for your 5 star review - we really appreciate it!

Our Support Team is always ready to assist in case you come across anything else.

Take care and Mele Kalikimaka :)

Rated 1 out of 5 stars

Call it "OpusCrap"

Call it "OpusCrap", i tried with four different accounts (personal, work, studio...) no one was "eligible" for free trial 'cause It find "suspicious" my activity. Hah. NO NEVER EVER use it. Screw that, use Klap instead. No need to say I deleted all my accounts! Nice try to catch email address easy huh...

December 22, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thank you for your review and we apologize for the negative experience here.

We've requested additional information to see if we can help any further. Thank you.

Rated 5 out of 5 stars

Great customer service

Great customer service
Amazing services
Useful and practical
Easy

December 18, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Faith,

Thank you so much for the 5 star review - we really appreciate it!

Our Amazing Support Team will always be there to give the best experience possible :)

We hope you have yourself an excellent upcoming weekend!

Rated 5 out of 5 stars

New to the platform

New to the platform, but figuring things out. Took me a minute to get to the help chat i wanted, but got issue resolved quickly. PS- the issue's resolution was spelled out for me before I asked, but I didn't take time to read what they were saying...

December 18, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thank you so so much for your 5 star review! We're glad to hear the Support Team was able to help :)

If you ever do need further assistance on an issue or just a general question, the Team will be more than happy to help.

Take care and have yourself a fantastic weekend!

Rated 5 out of 5 stars

Really good videos the site can make

December 16, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thanks so much for your 5 star review - we really appreciate it!

We're so glad to hear that OpusClip is able to make good clips for your content.

Stay tuned for the latest updates and new features coming to OpusClip!

Rated 5 out of 5 stars

The current features are great

The current features are great.
I guess I don't know everything to be able to judge the service as a whole, but so far so good.
I just want something even more intelligent, more "done for you" with trusted results.
I just want the magic button, "click and done" , the whole system doing everything for me even better than I'd do by myself.
I know dreaming is free, but then again, everything of today is yesterday's dream.

December 16, 2025
OpusClip logo

Reply from OpusClip

Hi there Alonso,

Thank you so so much for your 5 star review -we really appreciate it :)

We're constantly working on new features for OpusClip, stay tuned for them to release!

Rated 5 out of 5 stars

I actually really like Opus

I actually really like Opus! Definitely worth the investment!

December 15, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thanks so much for your 5 star review - much appreciated!

Stay tuned for more great and new updates coming to OpusClip :)

Have a great week ahead!

Rated 3 out of 5 stars

It takes days to get a answer to a…

It takes days to get a answer to a problem. If they fix that... that would be a nice improvement. And customers should have the option to pay month to month. I was told they don't have that & they should. You should not to be able to keep people credit information & then run the card. That is not right. Fix that please.

December 4, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thanks so much for your review and feedback. We really appreciate it. We will share your feedback with our Team regarding implementing a "pay as you go" option.

Rated 5 out of 5 stars

I had an issue connecting my social…

I had an issue connecting my social media accounts to Opus Clips and reached out to their HELP support—and I couldn’t be more impressed. The support team was responsive, patient, and incredibly helpful. They took the time to understand the problem and walked me through the solution step by step until everything was working perfectly.

It’s clear they genuinely care about their users and want to make sure the platform works smoothly. Excellent customer service like this makes a huge difference. Thank you, Opus Clips team, for the outstanding support!

December 15, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Davina,

Thank you so so much for your 5 star review!

We love to hear these success stories with our Support Team - we're so glad to hear they were able to jump in and help with connecting your social media accounts.

Never hesitate to reach out! Our Amazing Support Team will be there to help :)

Take care and have yourself an excellent week ahead!

Rated 5 out of 5 stars

Very nice Ollie helped me resolve my…

Very nice Ollie helped me resolve my issue and they worked quickly.
Recommend 100/100

December 14, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thanks so much for your 5 star review! We're glad to hear Ollie was able to help out - he's the best :)

If you ever find yourself needing help, Ollie and the Amazing Support Team are ready to help.

Take care!

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