While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness in generating high-quality clips from longer videos, highlighting its ease of use and ability to save significant editing time. People appreciate the continuous improvements and the intuitive nature of the platform, which helps them create professional-looking content efficiently. The customer service and support team are frequently commended for being helpful, kind, and responsive, with many users noting their knowledge and willingness to assist. However, some customers experienced slow response times from support or encountered issues with the system being slow and projects failing. A few other people also felt that the AI editing was not always accurate, requiring manual adjustments, and some reported difficulties with specific features like subtitle accuracy or image rendering.

What people talk about most

User experience

People report positive experiences with user experience, highlighting its ease of use and time-saving... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the support team is often... See more

Staff

Clients share positive opinions on staff, highlighting their helpfulness and professionalism. Many reviewers... See more

Product

Consumers find the product to be positive, with many praising its features and continuous improvements.... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the fast,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great Product and Great Support team. 4 star because there's some minor bugs occasionally, and could use a better manual editing UI. but for what it is (ai clip editor)- it's phenomenal. Plus... See more

Company replied

Rated 4 out of 5 stars

Opus Clip is great! One feature I'd like to see, in future upgrades, is the ability to do "Multi Cam Editing" in the Editor. Currently; I have to do that in either Final Cut Pro or Adobe Premier. S... See more

Company replied

Rated 5 out of 5 stars

OpusClip is a magnificent service. It makes fantastic clips from longer video and podcasts. The amount of additional editing that you can do with the program is phenomenal! And now with their new pr... See more

Company replied

Rated 5 out of 5 stars

Wow this is really great. I have been using several different AI video generators to this point but keep coming back to this now because it requires less in the way of editing and it’s super intuitiv... See more

Company replied


Company details

  1. Video Editing Service
  2. Software Company

Written by the company

OpusClip is the #1 AI video editing tool that turns a long video into viral shorts in one click. Trusted by 2M+ creators and 1M+ businesses, including dozens of Fortune 500 companies, OpusClip helps companies grow their social presence and business through viral shorts. OpusClip exhibits human-level performance on various video creation and editing benchmarks. It uses a proprietary hook-identifying model powered by GPT-4 to pick out the most valuable hook from your video, rearrange the content to add context and depth to that hook, and produce a structured, impactful clip that captures your audience's attention.


Contact info

  • 530 University Ave, Suite B, 94301, Palo Alto, United States

  • opus.pro

4.1

Great

TrustScore 4 out of 5

360 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

The support is very responsive and helpful, especially around the holidays. I was not able to post my clips but the support representative let me know the issue and fixed it. I haven’t run into it since! I’m confident if something else happens they will be able to fix it.

December 26, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Paul,

Thank you so much for the 5 star review! It is much appreciated by the OpusClip Team.

We're glad to hear you received high quality service around the holidays.

If you do happen to come across anything, don't hesitate to reach out. Take care and Happy New Year!

Rated 5 out of 5 stars

Superior Product with excellent support

I've been using Opus Clip for several months and absolutely love it. Very easy to learn and the features are really incredible. Scoring the video clips, AI assistance and easy to add extras like B-roll. I had an instance where my audio wasn't working I got in touch (Fast) with support and after a few exchanges, the audio came back. I really love this product It makes video editing so easy. Many other features for posting to social sites.

January 6, 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Martha,

Thank you so so much for your 5 star review - it's very much appreciated!

We're glad to hear you love the features but also our amazingly fast Support Team. They're the best!

If you do come across anything else, do let us know. Take care and have a great week ahead!

Rated 5 out of 5 stars

I needed help with a billing question…

I needed help with a billing question and the customer service was very good. They answered me quickly and resolved my issue without hesitation. It was good working with them.

January 5, 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Stephanie,

Thank you so so much for your 5 star review - really appreciate it!

We're glad to hear that the amazing Support Team was able to assist you with your billing issue.

If you ever do come across anything else, do let us know. Have yourself an excellent week ahead Stephanie :)

Rated 5 out of 5 stars

Intuitive, scalable, and great value

We have found Opus Pro incredibly easy to use and excellent value for money. The AI is intuitive and consistently produces high quality clips, which has helped us grow and establish our YouTube, Instagram, and wider social channels for podcasts. It is highly scalable, the credits feel genuinely valuable, and the real standout is the around-the-clock support from real people, which makes a huge difference. A very solid tool that does exactly what it promises.

January 7, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thank you so so much for the 5 star review on all aspects of OpusClip - we appreciate it a ton!

We're super happy to hear that our Amazing Support Team makes a huge difference.

If you ever do come across any issues or have any questions, do let our Team know.

Have an amazing year ahead!

Rated 5 out of 5 stars

I love this platform

I love this platform. It is easy to use, lots of great features + really good customer support ❤️

January 2, 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Diana,

Thank you so so much for your 5 star review - really appreciate it.

We're happy to hear that you love OpusClip!

Our Support Team is always there to help out, they're more than happy to!

Take care and have an excellent week ahead Diana :)

Rated 5 out of 5 stars

I wasn't able to post

Ollie helpme real quick and let me see that I was making something wrong. Thank you.

January 3, 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Demain,

Thanks for your review - we really appreciate it! We're glad to hear that Ollie was able to help. He's the best :)

If you do come across anything else, Ollie and the Amazing Support Team are ready to help!

Take care and have a great week ahead.

Rated 5 out of 5 stars

Amazing

Amazing, I couldn't connect my IG and I asked for help they helped immediately and resolved the issue on the spot

January 3, 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Heidi!

Thanks so much for your review and sharing your experience with us!

We're so happy to hear that the team was able to jump in right away and fix the Instagram connection issue.

They're the best support team!

If you do come across anything else, let the Team know. They'll be more than happy to help.

Take care Heidi :)

Rated 5 out of 5 stars

How Customer Support Should Work 💯

I can’t say enough good things about the Opus Clip team 🙌🏾

I recently reached out regarding a recurring renewal that had processed the day before, and from the very first response, their customer support was immediate, clear, and genuinely helpful ⚡🫱🏾‍🫲🏼. They walked me through the cancellation process, initiated the refund without hesitation, and made the entire experience seamless... no friction, no defensiveness, no runaround.

They did ask why I was canceling, and I appreciated that. I was honest: I hadn’t used the product in over six months. I truly loved Opus Clip when I was actively using it, but I no longer had a professional need for it 📉➡️📈. That honesty was met with respect and professionalism, which says a lot about how they run their business.

As a small business owner myself, I pay close attention to how companies treat people when things aren’t a sale 👀📊. If I had a customer support team, I’d want Red leading the charge 🚀. Thoughtful, responsive, and clearly empowered to do right by the customer.... rare and refreshing. 🥹

Wishing the entire Opus Clip team a healthy and wildly successful New Year 🥂🎉✨ You’re doing it right. 👌🏾

January 2, 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there Igy,

Wow! Thank you so so much for this glowing review. We really appreciate it.

We're glad to hear that Red was able to help you out. He's an amazing asset to OpusClip.

We do hope to see you again in the future. Happy New Year to you and all the best in 2026!

Rated 5 out of 5 stars

I want to give the team nothing I wouldn't be on social media without thisbut…

I want to give the team nothing but props. Honestly, without OpusClip, I probably wouldn't even have a social media presence. It handles the heavy lifting so I can just focus on my work. Also, I just received great support from Ollie!

January 1, 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Oriya,

Thank you so so much for the kind words and 5 star review! We really appreciate you sharing your experience with us. We love to hear these kinds of stories :)

Our Support Team will always be there to help you out!

Happy 2026 to you!

Rated 5 out of 5 stars

Swift and helpful support team

The support team is very fast and helpful. I needed to cancel my subscription to avoid being charged and I couldn’t figure it out on my end, but the support team let me know which email and how to cancel. A big thanks to the team for their helpfulness!

December 31, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there DC,

Thank you so so much for your 5 star review! We really appreciate the review :)

We're glad to know our Support Team was able to help you cancel your subscription.

We do hope see you again, hopefully in 2026!

Happy New Year to you DC

Rated 5 out of 5 stars

Great and fast service

Extremely quick response and amazing service. I was in the understatement I cancelled my subscription but turned out I didn't. Even tho this was my own mistake they offered to refund it, despite me saying it's not necessary.

December 25, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Max,

Happy New Year to you! Thank you so much for your 5 star review - we appreciate it a ton.

Our Support Team loves to help out and go above and beyond!

We do hope to see you again in the future. Take care and all the best to you in 2026!

Rated 5 out of 5 stars

Good product even better support

I've been using OpusClip for awhile now and while it may not have every feature a typical editor like premiere pro has, I find the support I receive whenever I have a question to be top notch. The staff is friendly and very helpful.

December 31, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Claude,

Thank you so so much for your 5 star review! We really appreciate your kind words about the Support Team - they are the best in the biz!

The Team is ready to help you whenever you need it in 2026!

All the best to you this year :)

Rated 4 out of 5 stars

Amazing apps just some slight…

Amazing apps just some slight confusions about what I was supposed have fixed

December 30, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Silas,

Thank you for your great review! We really appreciate it.

If you do come across anything else or just have questions, don't hesitate to reach out.

Our Team is more than happy to jump in and help clarify things!

Take care and Happy 2026 to you!

Rated 5 out of 5 stars

All in one tool!

OpusClip is now my go to tool for content creation. Its really easy to use and automating my postin acress six platforms is such a life saver!!

December 31, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Mary,

Thanks so much for your 5 star review! We're happy to hear that OpusClip is saving you plenty of time, especially when you're posting across so many channels.

Do stay tuned for amazing time saving updates to OpusClip in 2026!

Rated 5 out of 5 stars

Humane support

I went through a lot this past year and I forgot I had a subscription until it renewed a couple of days ago. The support staff got back to me quickly and were able to help me out by giving me a refund. I don’t need this product now but I will 100% consider joining again once I am back on my feet. Thank you!!

December 30, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Marcus,

Thank you so much for sharing your OpusClip experience with us! We really appreciate the 5 star review :)

We'd love to have you back again someday. Take care and all the best to you in 2026.

Rated 4 out of 5 stars

The automation and tools are the best…

The automation and tools are the best available at the same price as the competitors.

December 30, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there Douglas,

Thanks so much for your great review! We're happy to hear that OpusClip is your top choice compared to other competitors.

Stay tuned for new product features and updates to the OpusClip platform in 2026!

Rated 5 out of 5 stars

They saved my work efforts during the Holidays

I'm working on clips over the Christmas to New Year Holidays, I ran into a tech issue. I submitted the issue on the chat widget, the AI could not help with my issue, however it turned or elevated the issue to a human and it was fixed almost immediately allowing me to keep working

December 30, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Rich,

Thank you so so much for your 5 star review! We really appreciate it. We're glad to hear that the Support Team was able to help out over the holidays :)

If you do need anything else in your content creation journey, the Amazing Support Team will be there to help!

Happy 2026 to you!

Rated 5 out of 5 stars

Solved issue quickly

I had an issue with scheduling clips and the support team solved it very quickly. Thanks to Mike and Frank.I will continue to use opus clip it is working really well for my youtube channels

December 30, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Federico,

Thank you so so much for the 5 star review! We really appreciate it.

Mike and Frank are the best! If you ever come across anything else, do let us know.

Our Amazing Support Team will be more than happy to help.

We wish you a happy and healthy 2026!

Rated 5 out of 5 stars

Mike with Opus came to the rescue in…

Mike with Opus came to the rescue in record time! Thanks so much for being super helpful and professional and getting me back in!

Niko
Redmoon Productions LLC

December 29, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Niko,

Thanks a ton for the 5 star review! We're so happy to hear that Mike was able to assist you quickly - he's the best :)

Should you ever need any further help, our Amazing Support Team will be there for you.

Enjoy your New Years Eve Niko!

Rated 4 out of 5 stars

I love the fact that I could post one…

I love the fact that I could post one all platforms at once! What I didn’t like was when you renew the subscription the amount doubles from what you first paid! But overall it’s a good platform!

December 29, 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there Julian,

Thanks so much for your great review! We're glad to hear that OpusClip helps you with your posting.

Thank you for the feedback regarding billing. We'd like to follow up with you regarding that. Our Team will be in contact with you!

Have a Happy New Year!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look