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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, often noting that the hair is soft, full, and looks natural, frequently drawing compliments. Many appreciate the ease of installation and styling, with glueless options and transparent lace making for a seamless user experience. The delivery service is also frequently highlighted as fast and efficient, with many orders arriving sooner than expected. However, some customers were not happy with their orders, mentioning issues such as receiving a wig that was too thin, shed excessively after minimal use, or did not match the product description. A few other people also felt that the shipping took too long, or that the hair matted and tangled quickly. There were also isolated reports of incorrect orders being sent or difficulties with returns for products deemed "used" by the company despite not being worn.

What people talk about most

Product

People report positive experiences with product. Many customers praise the hair's quality, describing it as... See more

Quality

Clients share positive opinions on quality, with many praising the hair as soft, full, and beautiful, often... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight fast shipping, with some... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the speedy delivery, with... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of installation and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The hair was everything the influencers was saying it will be (and I’m not an influencer) it’s giving my real hair, I’ve gotten so many compliments on this hair it’s insane. It’s also sooo easy to ins... See more

Rated 5 out of 5 stars

The delivery ws fast.. got my piece within 5 days of ordering, beautiful packaging. The hair was beautiful the texture looks like my real hair!!Installation extremely easy.. glueless, the front and t... See more

Rated 5 out of 5 stars

Ok! This is my third purchase from OQ Hair and as always it didn’t disappoint. This time I got the glueless water wave wig 26 inches and it is beautiful! It came super fast less then 5 days. It’s glue... See more

Rated 5 out of 5 stars

Good quality hair, this is my second order.There are several options for styles and colors to choose from. Customer service responds in a timely manner to resolve any issues.

Company replied


Company details

  1. Hair Product Store
  2. Hair Extensions Supplier
  3. Wig Shop

Written by the company

OQ Hair Girls, become a powerful queen with the original dream, confident and beautiful!! OQ Hair official website provide high quality 100% human hair products at affordable prices. We offer Wear Go Wigs, HD & Transparent Lace Frontal Wigs, Half Wig, Lace Closure Wigs, Full Lace Wigs, V Part Wigs, Headband Wigs, T/U Part Wigs, Hair Bundles, Glueless Wigs, Ponytail, Clip In Extenstion, and More. Our top sale is Wear Go Glueless Wig collection, which can refresh your look in 10s, pre-cut HD Lace, pre-plucked Hairline, Pre-bleached Hair Knots, try our Salon Ready Wigs. Free shipping and 30-days return/refund/exchange is our guarantee to customers.Choose OQ Hair, be a shinning queen!


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I love OQ Hair because the hair is…

I love OQ Hair because the hair is fuller than the rest of the other ones. It’s just great grade hair. And I always get compliments on how beautiful my hair is. It really means a lot to me because I lost my hair after radiation treatment years ago. Thanks OQ hair!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

beautiful

Haitnis absolutely beautiful! I loved everything about it from the thickness, the amount of area to part and also there was no smell! I will definitely be ordering from oq hair again

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great purchase!

Amazing. I ordered the kinky straight half wig about a week ago and the shipping was great as well as the wig itself! Don’t hesitate just buy! I will be ordering again.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great hair and quality

This is the only hair company i use as far as wigs. Affordable and great quality love the package and the goodies inside been using them for two years now and i will not go anywhere else.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to apply

Easy to apply, wig details were exactly what was listed on site definitely ordering again!! I am a customer for life 😂🤞🏾

April 10, 2026
Unprompted review
Rated 1 out of 5 stars

DON'T ORDER FROM THIS PLACE!! TERRIBLE CUSTOMER SERVICE!

DO NOT ORDER FROM HERE! THE HAIR HAS SHED AFTER ONE USE! ITT INCLUDED A FALSE WIG CAP WHICH WAS NOT PUT IN THE ORDER DESCRIPTION. AFTER MANY ATTEMPTS TO GET A REFUND, THEY STILL HAVEN'T DONE ANYTHING ABOUT IT! IT'S BEEN WEEKS! THE WIG HAS ONE MORE WEAR IN IT, WHICH IS RIDICULOUS AS I'VE ONLY USED IT ONCE!! PLEASE DO NOT ORDER FROM HERE, TERRIBLE CUSTOMER SERVICE

February 27, 2026
Unprompted review
OQ Hair logo

Reply from OQ Hair

Hi there,

We’re truly sorry for your experience and understand your frustration.

We’d like to kindly clarify that a wig cap is typically included with wig orders, while bundle deals do not come with a wig cap. However, we apologize if this was not clearly communicated and caused any confusion.

That said, we completely understand your concerns regarding the shedding and the delay in resolving your issue, and this is not the experience we want for our customers.

Please reach out to us at service@oqhair.com
with your order details—we will prioritize your case and do our best to provide a satisfactory solution for you as soon as possible.

Thank you for your feedback and patience.

Best regards,
OQ Hair Team

Rated 5 out of 5 stars

Fast shipping and good quality

I waited for about a month before leaving a review. The quality of the hair and lace is superb, this was my first time ordering from them and I hoped the reviews I saw with the shop reflect my experience and it has. The hair doesn't smell weird, the lace is nice and soft, blends very well. I don't have anything really negative to say, the density of the hair is a little thicker than Im used to but still cute nonetheless. I will definitely be ordering from here again. Hasn't shedded yet either which is a good sign that this hair will last!

March 23, 2026
Unprompted review
Rated 4 out of 5 stars

Give it to me one more time!

This was my first experience with them and I really wasn't sure how or if I would continue to use their services. I absolutely like the unit sent to me! It is gorgeous, full,and soft! I didn't give 5 stars only because of the time it took and I reached out to them before they reached out to me. Things went very quickly after that and when she arrived I was well pleased. Yes! I will absolutely order again! Prices were Awesome, Quality was Awesome. I'm a beginner with the 360 units but wow just beautiful. Being on camera too! My look was flawless!

April 2, 2026
Unprompted review
OQ Hair logo

Reply from OQ Hair

Thank you so much for sharing your experience with us! We’re really happy to hear that you love the unit and that it looks beautiful on you — especially on camera ✨

We also appreciate your feedback regarding the processing time. As each order requires preparation to ensure quality, it may take a few days before shipping, and we truly appreciate your patience and understanding.

Your support means a lot to us, and we’re so glad you’re satisfied overall. We look forward to serving you again in the future 💖

Rated 5 out of 5 stars

I love this hair

I love this hair! I ordered a glueless wig. It came pre-plucked. All I had to do was put it on.This company is amazing.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

I just have to share my honest review…

I just have to share my honest review on this wig from OQ HAIR 😍

First off, the quality is AMAZING. The hair is super soft, full, and doesn’t tangle easily at all. It gives a very natural look, and the density is perfect—not too thin and not too heavy.

The lace blended really well with my skin, and it was super easy to install. I didn’t have to do much customization, which is a big plus for me!

It also holds curls really good and looks just as pretty when it’s straight. I’ve noticed very minimal shedding so far, which is always a win.

Overall, I’m really satisfied with this wig from OQ HAIR. If you’re looking for something affordable, beginner-friendly, and still giving that flawless look—this is definitely it 💁🏽‍♀️✨10/10

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Love my Burmese Curl 3-in-1 Half Wig

Love my Burmese Curl 3-in-1 Half Wig. The hair quality is amazing and love the thickness. Shipping was quick and when I had questions about my order status, I was met with a quick response for My Concern. Def will be shopping with OQ Hair again

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

The shipping was great

The shipping was great ! i was nervous because i didn’t think it would come on time but it actually arrived earlier than expected! The hair is absolutely beautiful!! The curls last all day ! No smell and no shedding !! Purchase 💕

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

good quality hair !

good quality hair !! my first half wig was nervous spending $100 for it not to last , but it didn’t disappoint actual real review, just keep up with maintenance

April 13, 2026
Unprompted review

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