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See what reviewers are saying

Rated 2 out of 5 stars

Non existent customer service. I reached out via email and never received an answer. Questionable product quality. Pocket lining of the pants I bought opened up in the first week. Pricing is good thou... See more

Rated 4 out of 5 stars

Great local shop for ballers, and that's a rare thing nowadays. This time we bought online, after the order was taken it took few days to process it (5 working days) but as soon as we contacted the cu... See more

Rated 5 out of 5 stars

Fast shipping, nice product with more than fair discount. Shipping costs are pretty high compared to other sites, but you get models, that elsewhere are sold out. Highly recommended site from me to... See more

Rated 4 out of 5 stars

The product arrived in perfect condition and as requested. I am not giving the highest rating because, unlike other products I have ordered online, the tracking information was scarce and never provid... See more

Company details

  1. Streetwear Store

Information provided by various external sources

Founded by sneaker collectors, Oqium wanted to give the community something different that would give them a new vision by infusing the world of basketball into the sneakergame.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dutch Masters

Brilliant service, fantastic prices, very well packaged. Got my delivery quickly. Really pleased all round.

January 20, 2025
Rated 3 out of 5 stars

Great selection,not so great getting in touch with customer service.

Ordered a pair of sneakers and after the initial confirmation,complete radio silence. E mail wasn't answered and phone wasn't being picked up. Had to go to the physical store to ask about the delivery. When the shoes finally arrived,it was the wrong size. Back to the physical store. They ordered the right size and I had them delivered to the store. Love the sneakers but it was impossible trying to get in touch by e mail or phone. If I ever buy there again I'll have them delivered to the store.

January 14, 2025
Rated 1 out of 5 stars

Missing product

Hi Hello, unfortunately I have to give 1 star, my last order is missing a product, it's shoes Nike air Force one, I wrote 3 e-mails via the website but no response, also no telephone nr to call someone, I don't know what to do in this case. I feel cheated, maybe this way I will be contacted by the company to solve this problem.

January 7, 2025
Rated 1 out of 5 stars

Hello guys!!

Hello guys!!! I ordered from you for 300€, and I made a mistake when ordering one number, and at the same time we already figured everything out and decided that you would send me, now I have neither the goods that I ordered nor the money🤔 Do you really work like that?

January 14, 2025
Rated 3 out of 5 stars

Costumer service email not working

0 communication about my purchase, only the email that I bought something, took 9 days to arrive and the email of delivery is not working, I thought I was being scamed, just to save some euros not worth the experience

January 14, 2025
Rated 2 out of 5 stars

They should try to respond to phone…

They should try to respond to phone calls when they have been called by the customers and let them know that as business owners your customers are always right and you have to listen to them not only by sending them mail that it takes time to respond to. Thanks and best regards.

January 13, 2025
Rated 2 out of 5 stars

Very bad shipping and non-existent customer service

Very expensive shipping for the what it offers: 2 weeks to deliver my order, and the delivery notification DID NOT include the pick-up point address. I literally had to guess it.

Customer service is non-existent. I tried to contact them by email twice, but it seems that the email address does not exist (?), since I got post master and Mail Delivery Subsystem error messages.

I also filled in the website contact form, but nobody reached back to me.

The only good thing is the t-shirt that I bought: I could only could find it on their website, and it arrived in correct size.

January 16, 2025
Unprompted review
Rated 4 out of 5 stars

Great local and online shop for ballers

Great local shop for ballers, and that's a rare thing nowadays. This time we bought online, after the order was taken it took few days to process it (5 working days) but as soon as we contacted the customer service they replied. My opinion is that the world needs to slow down, not all the shops are Amazon bol or foot locker processing and selecting in few days, small shops like these are gems that we need praise!

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

10 stars ⭐️

Fast shipping, nice product with more than fair discount. Shipping costs are pretty high compared to other sites, but you get models, that elsewhere are sold out.
Highly recommended site from me to buy limited sneakers and other stuff.
10 ⭐️!

January 2, 2025

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