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Oralade Reviews 94

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its effectiveness in rehydrating and supporting the health of their pets, often describing it as a lifesaver. Many people appreciate the quality of the product, noting how well it is received by animals, even fussy ones, and its versatility for various health needs. The service is frequently described as excellent, with many reviewers commending the fast delivery and good communication, making the overall purchasing experience positive. However, some customers also noted significant issues with delivery, particularly concerning courier services, which led to delays, missed delivery windows, and poor communication. A few other people also felt that the company's direct ordering process was problematic, with some experiencing issues like faulty or expired products upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of the product, with many expressing satisfaction with its effectiveness... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Quality

Customers had positive experiences with product quality, often praising its effectiveness in keeping pets... See more

Order

People report ambiguous experiences with order, with some customers finding the ordering process easy and... See more

Service

Reviewers mention positive feedback about service, often highlighting it as great, excellent, and fast.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Oralade can be a lifesaver if you have a dog who is poorly and needs fluids urgently...it also has the advantage of all the really good stuff it contains and helps rehydrate quickly. Also great for... See more

Rated 5 out of 5 stars

I've a cat that has stage 3 ckd,she is 16 yes old. She started peeingbin plastic bags and was sleeping lots.not drinking much. I gave cat oralade 20mls 3 xaday.also 20mls of water in a separ... See more

Rated 5 out of 5 stars

Your pricing is excellent as our dog won't drink water we have to buy this and it's very expensive everywhere else but it's a must for us to buy Only issue was delivery but that was currier emailed... See more

Rated 5 out of 5 stars

My vet recommended this for my dog. It arrived very quickly. Is was a much better price direct from Oralade than it was from other retailers. My dogs realty enjoy it whether it's poured over their f... See more

Company details

Written by the company

Rethink hydration with Oralade - the UK's #1 Oral Rehydration Support. Supporting fluid and electrolyte balance in our pets, Oralade is fast-acting isotonic formula featuring 100% natural chicken flavour – because taste really matters for our pets. Designed to provide fast, effective hydration in harmony with the body’s natural requirements, with easily digestible prebiotic fibres and functional amino acids.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

94 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

My dog loves these!

I initially bought the sachets at an agility competition during a heat wave and my dog had such a good recovery after four runs. Now they have become available to purchase online I've immediately bought more. My dog loves them and it gives me peace of mind that she's taking on enough water and electrolites to perform and recover as well as she can

June 7, 2026
Rated 5 out of 5 stars

Love this product

Love this product. Found at a dog show years ago and then forgot about it. Came up on social media and ordered some. Such a great idea for my elderly dog who needs that bit extra and for my younger dogs when they have been out, particularly at the beach as Oralade really helps put the hydration back
Highly recommend

June 4, 2026
Rated 5 out of 5 stars

late delivery on rf renal

UPDATED REVIEW: I am absolutely delighted with how this company handles their customers. After a slight initial delivery and email tracking hiccup, senior management reached out to me personally. Jason resolved my concerns completely, demonstrated incredible care for my pet's needs, and provided an amazing resolution. This is a truly caring, top-tier family business that genuinely supports pet health. Highly recommended!

June 4, 2026
Rated 4 out of 5 stars

Game changer

Oralade has made our 18 year old, constipated cat's world a whole lot lighter! Recommended by our vet, it's waaaaay more effective than medication alone for this condition. Easy to order, efficient delivery this time (first order was slower to arrive). Would be top stars if I was able to track the delivery. Will keep ordering from Oralade.

June 4, 2026
Rated 5 out of 5 stars

ORALADE LITERALLY SAVED MY DOGS LIFE…

ORALADE LITERALLY SAVED MY DOGS LIFE THIS WEEK! HE WAS SUFFERING FROM EXTREME HEAT EXHAUSTION AND STOPPED EATING AND DRINKING AND COLLAPSED. I FED HIM ORALADE THROUGH A PIPETTE OVER A SIX HOUR PERIOD AND THE NEXT MORNING HE WAS EATING AND RUNNING UPSTAIRS. THE PREVIOUS NIGHT, I HAD SPOKEN TO A VET ABOUT PUTTING HIM DOWN! HES 17 YEARS OLD. THANK YOU SO MUCH!!!! ID RECOMMEND HAVING ORALADE FOR PET OWNERS IN RESERVE FOR EMERGENCIES.

May 27, 2026
Rated 5 out of 5 stars

Valuable for my dog’s wellbeing

My IVDD dachshund is on palliative care following a diagnosis of an abdominal mass, he also has a history of paralysis for 10 years.

Given my dog’s complex medical conditions, keeping him hydrated and supported nutritionally can sometimes be a challenge, so finding Oralade has been fantastic. He absolutely loves it — he laps it up eagerly and leaves the bowl squeaky clean every time, which is something we rarely see with supplements or supportive drinks.
It gives great peace of mind knowing he’s getting essential hydration, electrolytes and nutritional support in a form he genuinely enjoys. It’s been especially reassuring during periods when his appetite has been variable. A wonderful product that has become a very valuable part of my dog’s care.

May 13, 2026

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