Orangetheory Fitness UK Reviews 132

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Leamington studio closed no refund and no one to contact I joined on the 18th Sept and I was not told at that point that there is any plans for shutting down went to book my first lesson to find o... See more

Rated 5 out of 5 stars

OTF is definitely the best gym ever, a 60min workout which will be different in every class you attend. The coaches are amazing, encouraging and motivating you, regardless of your age or fitness level... See more

Rated 5 out of 5 stars

I love all the team at OTF Derby... made me feel really welcome at the beginning, throughout lockdown we all kept in touch and now we are all back doing what we love doing.... facilities are spotless... See more

Rated 5 out of 5 stars

OTF is more than just a gym, it's a community that inspires and supports members on their fitness journey. The classes are varied, well-structured and superbly led by the best coaches in the business... See more

Company details

  1. Fitness Center
  2. Fitness class
  3. Gym
  4. Physical Fitness Program

Written by the company

Orangetheory is a total-body group workout that combines science, coaching and technology to guarantee maximum results from the inside out. It’s designed to charge your metabolism for MORE caloric afterburn, MORE results, and MORE confidence, all to deliver you MORE LIFE. Because the work you do in our studio will make all the difference out there in your world. Inspirational coaches, mind-blowing science & cutting-edge technology; it's unlike any workout you've ever experienced before!


Contact info


3.7

Average

TrustScore 3.5 out of 5

132 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Leamington studio closed no refund and…

Leamington studio closed no refund and no one to contact
I joined on the 18th Sept and I was not told at that point that there is any plans for shutting down went to book my first lesson to find out it’s closed I have not received any communication nor can I find anyone to contact
Reached out to the central team they said contact them and I am like who they are closed !!!
Went to book

October 5, 2025
Unprompted review
Rated 5 out of 5 stars

Orangetheory Derby 10/10!

If you want to work out, but you find the gym boring, you can't stay motivated, or you feel like you need more help and guidance than you get in a typical gym, then you should give orangetheory a try.
Before I joined the Derby studio, back when it first opened, I was never able to stick consistently to working out. Since joining though, I've never looked back.
This is because the amazing coaches guide you through every class, always making it fun and enjoyable. The workouts are designed to include everything you need to to achieve your goals and be your strongest, fittest self.
Going to Orangetheory never feels like a chore, and I'm so happy with the results that it's given me. I can't thank the team enough for the fantastic work that they do.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

OTF has been the best thing I have ever…

OTF has been the best thing I have ever done coaches are supportive and motivate you all the members are friendly and the front of house staff there’s no judgment you just come and do your thing
Walking through those doors was the best thing I ever did thank you OTF plus the tunes are banging

June 9, 2024
Unprompted review
Rated 5 out of 5 stars

50 classes

50 classes. 40,304 calories. 130,355 steps.

I'm not a natural exerciser, in fact, I think I was born without arm muscles at all, however Orange Theory in Nottingham has changed me around...

I actually look forward to their 6am classes, it's the perfect way to fit exercise into a busy schedule, and I leave with a smile on my face too. No class is the same, but you always have opportunities to really push yourself.

Shout out to trainers Paul, and Kate who know when to get the best of you, and know when you're really working. Hearing Paul shout "All Out!" Is guaranteed to get your blood pumping! Highly recommend Orange Theory Fitness.

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Been going to Orange Theory now for the…

Been going to Orange Theory now for the past 5/6 months and i have loved every moment of it. The coaches continue to push me during sessions to achieve my fittness goals. Since starting the gym i have noticed a postive change in my physical and mental health. The members provide a brilliant support network for each other during the classes and challenges. Thanks to all the coaches and everyone at OFT for helping me get to where i am right now. Baz

January 23, 2024
Unprompted review
Rated 3 out of 5 stars

A great concept, which I really enjoy, but has unfortunately started to change

I really love the Orange Theory concept and the classes, the staff at the Leamington Spa gym are all lovely and full of energy.

Unfortunately over the last few months things have started to change, a couple of the excellent coaches have left and been replaced with lovely people who are not as experienced and some of the classes are sadly not having the same impact.

There are now only a couple of very good coaches at certain times which is a shame when you can only do certain times.

I really hope that this gym doesn't start losing clients because of this, it's a lot of money which I don't mind paying for quality classes, but if they start losing more good coaches, I will not continue with my membership.

I really do hope that it's just a temporary blip and things start to improve.

Also the changing rooms and reception are freezing 🥶 I hope the turn the heating on soon!!!!

November 30, 2023
Unprompted review
Rated 5 out of 5 stars

I love Orange Theory 🧡

I love Orange Theory 🧡 - the coaches & staff are just great -so engaging
It's like personal training, but far better, on a group level. I also love that every class is different! It's made a huge impact on my morning routine and how I start the day. Highly recommended 👍🏼

November 23, 2023
Unprompted review
Rated 5 out of 5 stars

The best decision I’ve made all year!

What can I say? The team are honestly amazing. Everyone is so friendly and welcoming and they genuinely care. I had fallen out of love of exercising and was finding it really difficult to get my motivation back after a difficult year. I’m so so glad my friend introduced me to Orange Theory Derby! I have found my love for fitness again, made new friends, have way more energy & feel much happier already! I’ve really seen results too!

November 14, 2023
Unprompted review
Rated 1 out of 5 stars

OTF leamington spa has refused to…

OTF leamington spa has refused to cancel my membership and are forcefully charging my account despite timely notification to cancel and discussion and agreements made with their manager. I have and still am experiencing dishonesty and cheating with this company who have refused to uphold their own terms of contract. I have only ever had 3 classes in the first week after registering in September 2023 and notifying them of need to cancel subsequent months on the same day I registered! I am still being charged till date

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Exactly what I wanted!

I’ve recently started working in Derby and wanted to join classes near to my work and found Orangetheory! My first class was exactly what I wanted so signed up! They’re so friendly and welcoming and the part I love the most is there is no judgement, they’re are fully supportive and everyone is so friendly! I look forward to going that much I am attending a class whilst on a week away from work, so will be driving 52 miles there and back for a class!

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Incredibly effective, super friendly

Incredibly effective and enjoyable workouts, really friendly coaches and reception staff, clean, great equipment, welcoming atmosphere and suitable for everyone. Best gym I’ve ever been to and best workouts I’ve ever done. Amazingly good value too. Love it!!!

October 19, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent experience. The classes are amazing, like no other I've attended before. I highly recommend OT Nottingham. The team are amazing.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

before i joined otf my co-ordination…

before i joined otf my co-ordination was non existant now my balance is A1
i have also struggled with my mental health suffering ptsd after my son was in a catastrophic accident leaving him with life changing injuries
otf has given me a new focus a new get up and go
a whole new me
thanks guys

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

The best fitness studio you could be a member of!!

The best fitness studio you could be a member of! Joined for a free trial with no intention of joining, after 4 weeks, I was hooked. The staff are amazing and become like friends not coaches. Always a warm welcome with time for you, always know where you’re at fitness wise and know exactly when and how to push you to do your best. It really is a fantastic concept with such brilliant staff that work there. Just try it and I challenge anyone not to love it!

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Signing up to OTF is one of the best…

Signing up to OTF is one of the best decisions I made last year! I’ve always loved high-intensity and cardio-based training but I’d hit a bit of a plateau and needed something new to challenge me. Firstly, I was really impressed that you could do a whole week’s worth of trial sessions at no cost, but I fell in love with it after my 1st session! Not only is the whole concept of OTF super cool, but I love the variation of each session - it doesn’t get boring and it’s guaranteed to push you. What’s really special about this place though, is the staff. How they all know your name within the first session blew my mind and it’s the little personal touches that makes me love it that bit more. My life is that little bit better with OTF in it! 🧡

April 16, 2023
Unprompted review
Rated 5 out of 5 stars

Orangetheory Alti changed my life 💍

Orangetheory as a whole is an amazing concept, but what makes it even more special is the team that work there 🤍 the coaches will do all they can to push you(to YOUR limit), the sales staff are there to ensure your journey is smooth and the community they have created is one that will last a lifetime 🥂 there are members from all different types of backgrounds and everyone understands we all have our own goals, no judgement ever! Just a bit of friendly competition 🫶🏼

April 16, 2023
Unprompted review
Rated 5 out of 5 stars

Just try it, you want regret it.

Orangetheory fitness, is not just a gym, its your very own personnel/community coaches, with there amazing support staff, helping you to set and achieve your goals,
I joined at the age of 55, with a heart age of 69, so one of my goals was to lower my heart age, with their unique program, Support and encouragement, I SMASHED IT! achieving a heart age of 41.
want to find out how I did it ? just sign up for your free classes, you will not regret it.

April 14, 2023
Unprompted review
Rated 5 out of 5 stars

Not to be dramatic but OTF has changed my life ✌

I was on a bit of a 'new year, new me' kick when I decided to give the OTF 7-day free trial a go. I thought I'd probably go for that one week and then give it up, like I have done with every other exercise or gym I've tried. That was almost 12 weeks ago!

I ended up taking part in the Transformation Challenge and with the constant support and motivation from the OTF Team, lost 5% of my body fat in 8 weeks. It's such a positive environment, with staff who really care and want to help you achieve your goals, no matter what they are.

Starting OTF has completely changed my mindset around fitness and exercise - I've gone from thinking 'ugh, I have to go to the gym' to cutting short nights out so I can get to a 7am class. I'd definitely recommend it to anyone, especially anyone who thinks that gym classes aren't for them!

March 23, 2023
Unprompted review
Rated 5 out of 5 stars

OTF - AMAZING !!

OTF - if your thinking of joining then do it you won't regret it !!

I jointed OFT last September I was really nervous about going as I had not been to the gym for several years, but they are so welcoming everyone there is the staff, the instructors and the other people that train there.

The classes are amazing so well thought out, lots of different variety's and the coaches help and support you all the way and keep you building up to get better. They all know who you are too which is a really nice tough I feel and check in and speak to you, if you need anything they make time for you and you can go in to discuss what you need with one of them which is so lovely.

I am now going four times a week and I never thought i's be saying that six months ago !!

I have lost nearly 2 stone now since joining and I am fitter than I have ever been.

I couldn't recommend them more and since I have joined a few of my friends have too and they are now as addicted as I am !!

March 21, 2023
Unprompted review
Rated 5 out of 5 stars

Orange Theory is awesome!

Orange Theory is - in a word - awesome!

The workouts are fun, the team is fantastic and supportive.  Thank you for welcoming me to the world of "splats", I love reviewing my performance stats and comparing them to how I felt during the workout!

March 8, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look