Orant Neon Reviews 282

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

I really liked the sign we purchased from Orant Neon, but the power supply only lasted about 15 months. The website boasts a 2-year warranty, but I was informed via email that the power supply was onl... See more

Rated 5 out of 5 stars

What a great product and experience and we couldn’t be happier with the signs. When I say 5 Star service that’s an understatement. Ms. Marie was the sales representative and she kept us informed on th... See more

Rated 5 out of 5 stars

Great experience working with Daisy on our custom design. I am with a marketing firm, and we had specific needs in terms of color. The sign matched our specifications perfectly and arrived ahead of sc... See more

Rated 5 out of 5 stars

I am so glad I reached out to Orant Neon. I had a great customer who needed that final touch to a great remodel. He was set on a budget, but still wanted something unique. I worked with the team at Or... See more

Company details

  1. Decoration and Interior Design Store

Written by the company

Orant Neon is an international brand boasting local operations and design teams in the US, UK, Australia and Singapore. With more than 30 amazing team members spread across our operational centers, we take great pride in our high-quality products and excellent customer support. Our story begins in Singapore, where entrepreneurs Jake and Jess Munday launched an LED neon sign business. Leveraging their experience in product development and social media marketing, the company created custom LED neon signs for local businesses, weddings, and events. The combination of high-quality signs and the ability to custom-design to customers' specific requirements led to explosive growth. Dainel and Johnny Nguyen, e-commerce industry veterans with over two decades of international experience, saw the potential to help the company expand beyond its initial market. As global orders grew, there was a clear need to increase staff and production capabilities. We have grown our teams in the US, UK and Australia by adding tremendously talented LED neon designers, dedicated support staff and friendy sales people to each office.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

AWESOMENESS!!!…

Just got our sign and was totally impressed with how it turned out!! If you need a sign for your business these are the people to go to!! Excellent job!!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

The communication was super

The communication was super. The turn around time was so fast and the sign I had made was better than expected. It is grrrrrrreat. Can’t wait to see the look on my son’s face.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

What a special sign

Received my sign yesterday. Looks FANTASTIC! What a great special gift to give my Bride. The customization process went as smooth as could be. The mini version of the sign was an added bonus. Will be sure to tell my friends what a wonderful company to deal with.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Social media advertising does work.

I keep seeing ads on social media about Orant. I had been wanting an outdoor neon sigh for my business so I contacted them and provided a pic of my logo. Their team responded promptly and sent me some sample designs. I picked one of the three choices and they got right to work on it. When it arrived we were blown away as the pictures did not do any justice to the real thing. We hung the next morning and since that day many thumbs up’s and compliments from our customers. We will order a second sign soon for our business….thanks Orant Neon..
DB’s Rustic Iron BBQ
Terlingua, Texas

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! They did multiple turns to make sure the colors were right. Product arrived in perfect condition. Great service!

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered 2 Neon signs.

I ordered 2 Neon signs that were 30 inch each for my business and my sons business. I had a rush on my order due to wanting to give my son his for his birthday present......I received both neon signs in perfect condition. The quality is excellent and I'd be very happy to do business with Orant Neon again. I have several more I'll order in the near future. Definitely 5 stars....Thanks Orant Neon.......Gregs Lawn Care.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

I was originally put off by the cost of…

I was originally put off by the cost of the sign since I wasn't really wanting to spend what I was originally quoted. But the Orant Rep listened and worked with me to find a common ground between design and cost. Between the service and the quality of the product I received, I couldn't be happier! It is obvious effort and attention to detail went in to making my Spurs lighted sign something I am proud to show off in my Game Room! Well done guys!!

May 15, 2025
Unprompted review
Rated 1 out of 5 stars

IT IS NOT NEON

They claim in their name its neon and only in the fine print does it tell you it's LED If I were looking for a modern look it would be fine. And NO I did not do my due diligence and read the entire web site (that's on me). As for customer They were not any help.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

The customer service was outstanding

The customer service was outstanding. They stayed in contact with me until I received my sign. The sign was done perfectly. They contacted me after I received my sign to make sure everything was to my expectations and it was working properly and not damaged. I give 5 stars. Excellent product.

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

If I can give 0 stars I would

If I can give 0 stars, I would. I am a single mother starting a business and ordered my business sign via this company. The mock up I was sent looked nothing like original and my sign was broken and did not light up. You could not even read my business name it was translucent. I begged for a refund and they bait and switched me to send more money to get my business name lit up. They stated no refunds. DO NOT USE THIS COMPANY!!! I am mortified. I have no sign and spent a lot of money.

March 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look