ORB Entertainment Reviews 

22
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Please I can’t login to ORB since yesterday what’s going on please and I just subscribe please let me enjoy my working with ORB

Company replied

Rated 1 out of 5 stars

The platform withheld information, I thought after paying to release song, the platform would be responsible for promoting the songs. But ever since I released my songs on the platform, I have not got... See more

Company replied

Rated 5 out of 5 stars

My experience was I thought it’s just a scam when I saw free plan. The fact is that my target is to release before on 18 of September. But my credit card expires which other platform are requesting. S... See more

Rated 5 out of 5 stars

I Love the paid campaign, i got refunded my remaining ad spend. Great. I hope i don't get charge if my ad spend more than I funded.

Company replied

Company details

  1. Music Management and Promotion
  2. also in
  3. Distribution Service

Written by the company

ORB Entertainment is a global music distribution and artist-services company helping independent artists, record labels, and music professionals release, promote, monetize, and manage music worldwide. Our platform makes digital music distribution simple by delivering releases to leading streaming platforms and online music stores, including Spotify, Apple Music, YouTube Music, TikTok, Amazon Music, and Boomplay. Artists retain 100% of their royalties while accessing transparent music analytics, royalty reports, secure wallet services, smart links, pre-save campaigns, promotional graphics, and professional release support. ORB Entertainment also provides digital music marketing through managed Meta, Instagram, Google, and YouTube advertising campaigns designed to increase music discovery, streams, audience engagement, and fan growth. For record labels and growing teams, our platform offers artist roster management, royalty splits, release administration, catalog transfer, copyright protection, and performance insights from one convenient dashboard. We support emerging talent across Africa and international music markets with accessible tools, reliable customer support, and industry-focused guidance. Whether you are releasing your first single, managing an established music catalog, or building a record label, ORB Entertainment gives you the technology and support needed to grow your music career. music distribution, independent artists, digital music marketing, Spotify distribution, music promotion, record label services, artist royalties, music analytics, YouTube promotion, global music distribution.


Contact info

3.7

Average

TrustScore 3.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.7

All reviews

(22)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I Love the paid campaign

I Love the paid campaign, i got refunded my remaining ad spend. Great. I hope i don't get charge if my ad spend more than I funded.

October 14, 2026
ORB Entertainment logo

Reply from ORB Entertainment

Thank you for the five-star review! We’re glad you enjoyed the campaign service and received your remaining ad spend back.

To answer your concern: with a one-time prepaid campaign, we won’t automatically charge you extra. Additional charges only apply if you explicitly enable automatic refills, and those stay within the total charge limit you authorize.

Thank you for choosing ORB Entertainment to promote your music!

Rated 5 out of 5 stars

Please I can’t login to ORB since…

Please I can’t login to ORB since yesterday what’s going on please and I just subscribe please let me enjoy my working with ORB

October 19, 2026
Unprompted review
ORB Entertainment logo

Reply from ORB Entertainment

We apologize for the service interruption; The platform is working perfectly.

Rated 1 out of 5 stars

I have submitted two of my professional…

I have submitted two of my professional tracks and 3 days to release this people are shutdown the website is closed and they don’t even have verified pages listen I will sue you and find each person yes because this is wickedness

October 17, 2026
Unprompted review
ORB Entertainment logo

Reply from ORB Entertainment

We apologize for the service interruption; the platform is working perfectly.

Rated 1 out of 5 stars

NO PROPER TRAINING ON HOW THE WHOLE THING WORKS

The platform withheld information, I thought after paying to release song, the platform would be responsible for promoting the songs. But ever since I released my songs on the platform, I have not gotten streams, download or any income, I thought u would do the needful, then when profit comes we spilt it....

October 2, 2026
ORB Entertainment logo

Reply from ORB Entertainment

Hi Asheazi, thank you for sharing your feedback. We’re sorry the service wasn’t clear to you and that your experience has been disappointing.

Your release payment covers music distribution—delivering your songs to streaming and download platforms. Paid promotion is a separate, optional service and isn’t automatically included with distribution. Having your music available on stores does not guarantee streams, downloads or income.

ORB also does not take a percentage of your royalties, so there is no profit-sharing arrangement with ORB. Earnings depend on listeners streaming or purchasing your music and the stores reporting those earnings.

We’d like to check whether your releases are available on the intended platforms and help you understand your streaming and royalty reports. Please contact support through your ORB dashboard so we can review your account privately and guide you through the next steps.

Your feedback highlights the need to make these differences clearer, especially for artists releasing music for the first time.

Rated 4 out of 5 stars

I'm happy to partner my music journey…

I'm happy to partner my music journey with Orb, I Subscribed to artist plus, and I'm glad to announce that all my music were released within the shortest period of time and i can firmly recommend Orb to any artist that will want to distribute his music across the to choose Orb

September 25, 2026
Rated 1 out of 5 stars

Very incompetent

Very incompetent

September 30, 2026
ORB Entertainment logo

Reply from ORB Entertainment

Hi Vincent, thank you for the feedback. If you have any concern or unresolved issue with our team, please reach out here so we can address it.

Rated 3 out of 5 stars

There's always room for improvement

There's always room for improvement

September 27, 2026
ORB Entertainment logo

Reply from ORB Entertainment

Thank you for your feedback. If you have suggestions for improving service or addressing unattended queries, please contact our customer service team to discuss them.

Rated 5 out of 5 stars

Wow this is so amazing,i really feel…

Wow this is so amazing,i really feel good, uppon all my waited days orb entertainment still notifying and give me full hope and assurance that my package will be arrive and review...
I can't wait to review it..

September 23, 2026
Rated 5 out of 5 stars

My experience was I thought it’s just a…

My experience was I thought it’s just a scam when I saw free plan. The fact is that my target is to release before on 18 of September. But my credit card expires which other platform are requesting. So this is very helpful and I will be very glad if this platform can continue with this motivation work.

September 20, 2026

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