Orca Investment App Reviews 26

TrustScore 2.5 out of 5

2.5

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Rated 2 out of 5 stars

I have been trying for some time now to log on to the app - I keep getting a response that there is 'No Internet Connection' yet every other finance app on my Android phone is working fine. I have uni... See more

Company replied

Rated 5 out of 5 stars

The app is interesting, I made a couple of trades and noticed that exactly as much cash is deducted from the balance as indicated. At first it pissed me off that every few seconds it was necessary to... See more

Company replied

Rated 5 out of 5 stars

Investment made easy to understand with Orca app. I liked how ETFs are made simple, visually clean and concise information provided about each ETF. highly recommend for beginners to intermediate level... See more

Company replied

Rated 1 out of 5 stars

Waste of time as my free shares are still pending from 14 of January when they say it takes 3 days ,with live chat being always offline so no help from them. Better off using Freetrade they have the s... See more

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2.5

Poor

TrustScore 2.5 out of 5

26 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best place to put liquidity to your own token

Best place to put your own Solana based token. You can’t find your own token even you put lock liquidity at search bar in Raydium. But you can’t find see my KingScar Coin if you search at orca.so
I will add more liquidity to orca.so in future days.

March 17, 2025
Unprompted review
Rated 1 out of 5 stars

At the start they were great always…

At the start they were great always calling and we were buying and selling shares but as soon as we have mentioned there will be no more money we have heard nothing and it has been 2 months. I have been emailing every day and get the same response that they have sent my query to our account manager.. and still nothing. We have shares opened and we would like to get them close so we can get our money out. If someone could please contact us as this is very unprofessional.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

Stay away, waste of time

Waste of time as my free shares are still pending from 14 of January when they say it takes 3 days ,with live chat being always offline so no help from them. Better off using Freetrade they have the same promotion for free shares.

January 20, 2022
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hello! Thank you for your honest feedback😊
We would like to apologize for the delay😌
Usually, it takes 7 business days to process stocks, however, currently, we have a technical problem with the referral accounts due to the changing of the referral program mechanism. We'd like to assure you that our technical team is aware of the situation and doing its best to find a resolution as soon as possible👍
Also, our support team is always online and happy to assist, you can text us anytime in the app chat or hello@getorca.app📲
Thanks for your understanding👌

Rated 1 out of 5 stars

I’m still waiting for my free shares…

I’m still waiting for my free shares since the 30th of December I don’t know what there worth and they are still pending , I would if invested but now I’m not so sure

January 18, 2022
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hello, Hayley! Thank you for sharing your feedback! We appreciate your honesty!

We understand your feelings and we're truly sorry that you had such an experience with receiving a free share 📲
However, we'd like to assure you that we are already investigating this problem and are trying very hard to speed up the distribution of gifts for you, but sometimes the process takes longer than usual, as you know. So here's what we have done - your case was forwarded to our technical department as a case of a high-priority to see what we can do for you and how we can expedite this process.
Once we have a reply from my team, we will let you know immediately. We appreciate your patience and thank you once again for this!

We hope that we will figure this out together and you can start your investment journey with Orca!👍🏼

Rated 1 out of 5 stars

Too long waiting for share to not be pending.

I followed the referral scheme from someone on my Instagram on the 30th December 2021. I appreciate it was during the festive period that I received my free share, but, as it stands, I am still waiting for that share to come through and not be pending any longer. This seems ridiculously longwinded, especially when other share apps do not fuss about, it is instant (or within 24 hours) and you know exactly what your share is, it's worth etc.

Due to this experience, I won't be buying any further shares with this company and would tell others to do the same because, as they say, time is money and they just take up too much of your time processing everything.

January 13, 2022
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hello, Kara! Thank you for sharing your feedback! We appreciate your honesty!

We understand your feelings and we're truly sorry that you had such an experience with receiving a free share 📲
However, we'd like to assure you that we are already investigating this problem and are trying very hard to speed up the distribution of gifts for you, but sometimes the process takes longer than usual, as you know. So here's what we have done - your case was forwarded to our technical department as a case of a high-priority to see what we can do for you and how we can expedite this process.
Once we have a reply from my team, we will let you know immediately. We appreciate your patience and thank you once again for this!

We hope that we will figure this out together and you can start your investment journey with Orca!👍🏼

Rated 5 out of 5 stars

Amazing app and customer service is…

Amazing app and customer service is really helpful

December 24, 2021
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hania Khan, thank you for your kind words! Our support team is very happy to know that you enjoyed your experience! Please feel free to contact us at any time through the chat, we work 24/7 for you👍

Rated 1 out of 5 stars

Scammy - Beware of investing with Orca

I was incentivised to sign up with a referral offer, the offer mentioned a free share £20-£100.

I signed up and deposited money into Orca. And thats where the problems started. The money disappeared from my bank account immediately but didn't appear in Orca for 4 days. When contacting support they were friendly enough but couldn't do anything to resolve the issue. Firstly they stated it was a technical issue and it would be resolved very shortly (which turned out to be a lie), then on further contact they stated that payments aren't processed over weekends and I'd need to wait until Monday.

I'm glad I only deposited a small amount to test the platform. Had I deposited more then my money would be in a state of limbo and completely inaccessible.

After the money finally appeared in Orca and I made some investments, I received the free share worth only a quarter of the minimum value they stated. Support stated the £20-£100 was only for the referrer (not sure why their signup process would bother mentioning that to the referee at all?). Not only that, the referrer didn't even receive the correct offer share stated.

Overall really misleading and left me with zero confidence in the platform, I've tried a few platforms to find one I like best but I would AVOID this. I liked the concept of Orca but there are other investment apps that offer commission free trading and are infinitely more stable.

October 4, 2021
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hello, Ben! Thank you for sharing your feedback with us.

Let's sort everything together. You are right, there was a technical problem on our side specifically with your bank, which prevented you from making a deposit on time. Currently Orca fulfills payments via TrueLayer and deposits reflect on our users' accounts on weekdays, we also always warn users about delays (during the night time and weekends) directly before your first deposit and via in-app chat by our support team.
The decision on the problem related to the bank was received by the end of Friday, you've made a deposit but there was the delay which was caused by the specifics of the banks' work on weekends.

And let me tell about the promotions that we launched. The promotion was valid for inviters (referrers) and the conditions of the promotion were explained in detail in the in-app and push notifications. Thank you for the idea to show the conditions during the onboarding process, we will definitely make it live!

Also I understand that your referrer expected a stock of a higher value and it was our technical mistake so we canceled the previous referral stock for him and allowed your inviter to press the "Collect Free Stock" button again to get a stock between £20 and £300 as per the promo conditions!

I hope that you find this explanation suitable and I want to thank you one more time for bringing our attention to this matter! Hope you won’t hesitate to reach out if there’s anything we can do to make the app even better.

Rated 5 out of 5 stars

I like Orca app so far !

I'm only starting my investing journey, but I like it so far. Orca is my second investment app and I think it's for a long time:)

August 22, 2021
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hello, Ford! Nicely done, Orca is the best app to start☺️
We wish you good luck in your investing journey👍
Sending good vibes,
Orca team👌

Rated 5 out of 5 stars

The app is just cool !

The app is interesting, I made a couple of trades and noticed that exactly as much cash is deducted from the balance as indicated.
At first it pissed me off that every few seconds it was necessary to replace an order, but then I realised that this was done so that I could see the exact amount. and that's just cool.

August 11, 2021
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Thank you so much for your review! Indeed, we want users to see all the exact amounts they are going to invest without any hidden numbers, fees, etc.
I hope you enjoy Orca all the way✨

Rated 3 out of 5 stars

I like all the features so far but I'm…

I like all the features so far but I'm disappointed that I don't see NIO shares on this platform. Very limited when it comes to the companies you can invest in I'm hoping this will change! 😔 Please bring NIO to this platform.

June 3, 2021
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hello! Thank you for sharing your feedback! 😊
We are glad that you enjoy our features and we will be working on expanding our functionality for you! As well as we are going to expand the variety of available stocks soon!
At the moment we do not have NIO stock available, however, your suggestion is already forwarded to our team, so it will be considered👌
We are planning on adding US stocks this summer'21 already, and we will start from having major stocks from NYSE & NASDAQ and the list will be expanded over time 🗽

Rated 5 out of 5 stars

BEST APP OUT THERE

BEST APP OUT THERE. Very helping customer services, easy to understand, smooth and clean look. Not a bad word to say, join now.

May 25, 2021
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hello, Michael! Thank you for your wonderful words about Orca!😊 We're so happy to hear that you like our app, it is our pleasure to deliver brilliant service and be of assistance👍

Rated 5 out of 5 stars

Investment made easy…

Investment made easy to understand with Orca app. I liked how ETFs are made simple, visually clean and concise information provided about each ETF. highly recommend for beginners to intermediate level investors. Customer service is available via app chat feature and they are very prompt even available late hours.

April 6, 2021
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hello, Manoj! Thank you for your kind review about Orca!😊
We will keep it up for you and hope you enjoy our service further👍

Sending Good Vibes,
Orca team

Rated 2 out of 5 stars

Orca App and Website unresponsive

I have been trying for some time now to log on to the app - I keep getting a response that there is 'No Internet Connection' yet every other finance app on my Android phone is working fine. I have uninstalled and re-installed the app. All of the permissions etc., on my phone are set up correctly. In trying to log on to the Orca website on my desktop PC, I get an error message saying that I have been 'timed out'. Other webpages are opening just fine. I have yet to invest on the platform as I intend to open an ISA with them at the start of next financial year but at this point to not be able to even access the app etc., is troubling

March 23, 2021
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hello! Thank you for sharing your feedback!

I understand your feelings and I am truly sorry that you had such experience with logging in to Orca. 📲
However, I think I know what the issue might be and I am willing to help you on this matter anytime. Please, contact me via Orca live chat in the app or e-mail to hello@getorca.app . I will do everything to resolve the issue 📩

We hope that we will figure this out together and you can start your investment journey with Orca!👍🏼

Rated 4 out of 5 stars

Extremely close to perfect, especially if you're new.

Orca gets nearly everything right, I was very close to giving it 5 stars. But it's unfortunately lacking in one or two areas, though I have no doubt that these issues will be fixed in time and I'd be happy to amend my review once that is the case.

Undoubtedly the best thing about Orca is their solid customer support. You're always talking to a human, responses are prompt and helpful. Definitely the best service I've seen across investment apps so far, you can be assured that if something does goes wrong or if you have a question - they'd be more than happy to help you out.

The UI is very clean and easy to navigate for beginners. Lots of information is easily accessible and the educational resources they provide is a great starting point for any new investor. The collections feature is a nice way to get a diverse portfolio up and running based on what you find interesting (my only issue is that I wish I could hide the "create your first collection" reminder on the front page, as I personally don't need to use it).

Regarding the fees, I find it extremely cheap considering the quality of the overall experience. Moreover, the cost is pretty much negligible if you're trading with £100+. However, I can understand that for those who trade with smaller amounts, the current £1 fee per £1000 can be quite costly. In my opinion a decent compromise would be to reduce the fees for trades below £100 to something like 10-25p which may make it easier for new investors to get used to the app before dealing with larger amounts.

The biggest area of improvement in my opinion is that the amount of stocks to choose from is just too small. Naturally, this can limit your options and may force you to another platform that has more choice available (this is the main reason I have my ISA elsewhere for the moment). Of course, this is something that the team is working on expanding. But at the moment this is probably the thing that holds back Orca from being a 100% recommendation. However I'm sure many people would be content with what they have so your mileage may vary. Download the app and take a look for yourself to see if you're happy with the stocks on offer before committing.

Something else that they could improve is the time it takes to deposit money from your bank into Orca. Whilst it does only take a couple of hours at most (on a weekday) to start using the deposited cash, sometimes those couple of hours could make you miss an opportunity to buy a dip which can be rather frustrating. Moreover, when you sell a stock you cannot immediately use the earnings from it until it is settled, which takes 2 days after the stock is sold. This is also a pain because, again, it makes you unable to take advantage of sudden dips in the market. Although the team are working on being able to place orders with unsettled cash, it is something that needs to be taken into consideration when choosing a platform to invest with.

Despite the one or two downsides, I still think this is a solid app that is worth at least taking a look at if you're interested.

Keep up the good work Orca, I'll be eagerly awaiting to see what the app will be like in the future!

Please consider using my referral code if you decide to give Orca a shot: BVI2U

March 18, 2021
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Thank you so much for such detailed feedback, Thomas! 😊
We really appreciate your kind words about our support team and understand how important for any investor to be able to deposit fast and use unsettled cash!💸 Therefore, we are already working on the feature that would allow you to invest unsettled cash instead of waiting for it to settle! Also, our product team is working hard to improve the time of the deposit and add more payment methods in the nearest future⏳

Please, stay tuned with Orca and follow us on social media platforms, so you won't miss our new feature's updates 🎉

Rated 5 out of 5 stars

No words can explain

March 4, 2021
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hello Arsalaan😉 It is so wonderful to hear that you enjoy our app 🎊
Thank you for your review, it is our aim is to make investment easy for everyone!
Stay tuned with us💙

Sending Good Vibes,
Orca Team

Rated 5 out of 5 stars

Excellent application

Excellent application! Fabulous customer service

February 18, 2021
Unprompted review
Orca Investment App logo

Reply from Orca Investment App

Hello, Joshua! Thank you for your kind words about Orca!😊
It is our pleasure to deliver brilliant service and be of assistance👍

Sending Good Vibes,
Orca team

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