Orchardhomesurveys Reviews 

100
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptionally smooth booking process and mention that staff members consistently go above and beyond to provide outstanding support from start to finish. People deeply appreciate the careful attention to detail and the personalized communication offered by the surveyors during every single stage of the evaluation. A few other people also felt that the thorough property assessments and the prompt telephone debriefs received right after the inspection were extremely valuable. Reviewers consistently note that receiving comprehensive written reports quickly makes the entire home-buying process completely stress-free, efficient, and deeply reliable for everyone involved.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a seamless and professional process from... See more

Staff

Users describe positive interactions with staff, highlighting helpful and friendly communication throughout... See more

Customer service

Clients share positive opinions on customer service, highlighting excellent communication and helpfulness... See more

Response time

Customers report great satisfaction with response times and fast appointment scheduling. Reviewers frequently... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Clear, concise RICS homebuyer report. Excellent price. Easy to book with friendly helpful staff. Chris followed up with phone call on day of survey with any important issues he had highlighted befor... See more

Company replied

Rated 5 out of 5 stars

I’m so pleased with the service provided! The whole process was really easy to arrange online, Chris was super helpful and really thorough in his findings. After completing the survey, he called me st... See more

Company replied

Rated 5 out of 5 stars

I spent quite some time searching for a surveyor to carry out the most important purchase of my life. After reading very positive reviews on Orchard I decided to give them a call. I found them very he... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Chris at Orchard Home surveys. Keeping us up to date on his progress and a very valuable telephone call on the day of the survey after he had completed his task. The written sur... See more

Company replied


Company details

  1. Real Estate Surveyor

Written by the company

Orchard Home Surveys are proud to be your trusted ally in the property purchase process across Bedfordshire and beyond. The primary objective of our site is to provide you with the information and insights you need to make an informed and confident decision when purchasing a home. At Orchard Home Surveys, you will receive exemplary service at a reasonable price. We don't believe that quality has to be expensive. By being independent from estate agents, letting agencies, and lenders, we can provide you with an unbiased, quality survey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

100 reviews

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4.9

All reviews

(100)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service, would reccommend.

Orchard Home Surveys offered a fantastic, professional and personal service that I would reccommend to anyone. We were quoted a highly competitive price, the survey was booked in a few days. Our surveyor Chris phoned us on the day with a summary of his findings and a full report was provided just a few days after. Very knowledgable, friendly and informative service.

January 21, 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the great review Max, I'm glad we were able to help with your purchasing journey.

Rated 5 out of 5 stars

Orchard home Surveys professional service with a personal touch

I don’t usually do reviews. But I have to commend this company and Chris.
I had a home buyers report/ survey carried out on a property I am buying.
The service from first contact with …. Vicki I think her name was to the completion of the survey. The surveyor called me and talked through the results in layman’s terms. This was so helpful as it clarified all my questions with Chris.
This company really offers a personal touch. Chris has also offered his support if I didn’t understand any of it.
I highly recommend Orchard Home Surveys.

January 17, 2025
Unprompted review
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Reply from Orchardhomesurveys

Thanks for taking the time to write a review for us, it is appreciated. I’m glad we were able to help you with the purchase of your new home.

Rated 5 out of 5 stars

The BEST there is! Cannot recommend enough as first-time buyers.

From our initial enquiry, all through the booking process, and down to the final survey report, Orchard Home Surveys has been nothing short of EXCEPTIONAL!
Me and my brother are first-time buyers, so are fairly new to many aspects of property purchase. Chris Tucker was incredibly understanding, reassuring, and informative along every step of the journey, and made us feel more than confident in his expertise.
The initial booking for the survey was seamless and OHS handled everything for us, arranging the appointment with the sellers, all whilst keeping us constantly in the loop.
The survey report was not only thorough, but it gave every piece of information to us in a way that made Chris’s extensive knowledge come across as simple and clear. He even took the time to arrange a meeting with us where he ran us through the report and broke-down every layer in detail, whilst answering all our questions - including much-appreciated advice and tips on maintaining aspects of the property after we obtain it.
“Exceptional service” is an understatement, and we will definitely be using OHS for any and all future property purchases.

January 15, 2025
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for your kind words Luke, I'm just glad we were able to help you both as you enter the world of property ownership. I hope the purchase goes smoothly for you.

Rated 5 out of 5 stars

Amazing communication from the start…

Amazing communication from the start until the end and super quick turn around.

As first time buyers I had no clue where to start when selecting who to undertake our survey. After weighing up my options I’m so glad we used Chris. There was a personal touch rather than just feeling like “another client.” Before instructing, Vicki was amazing on the phone and really reassured me, explained the process and got us fitted in at the earliest opportunity. After the visiting the property Chris called and explained his initial thoughts so clearly and the report was with us the next day! Would 100% recommend Orchard Homes.

December 4, 2024
Unprompted review
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Reply from Orchardhomesurveys

Hi Amy, many thanks for your kind review, I'm just glad we could help take a little bit of the stress and worry out of your homebuying journey. Best wishes for the future.

Rated 5 out of 5 stars

The survey was very easy to arrange and…

The survey was very easy to arrange and was completed in good time at good price.
We received very comprehensive 53 page survey that covered all major areas in depth.
Would definitely recommend.

November 6, 2024
Unprompted review
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Reply from Orchardhomesurveys

Thanks Graham, I'm glad you found our service helpful.

Rated 5 out of 5 stars

10/10 for both communication and speed…

10/10 for both communication and speed of service! As a first time buyer it's an added stress to have no experience or really know what to but but the communication from Chris and the team took a lot of that stress away. They stayed in contact updating me without needing prompting each step, letting me know when it was booked, a phone call immediately after the visit to the property and the report came through a lot quicker than the expected time. I would feel confidant recommending Orchard to anyone.

November 7, 2024
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for your kind words, I'm glad we could take some of the stress out of the process for you.

Rated 5 out of 5 stars

Very friendly and knowledgeable Level 2 Homebuyer Survey

A very friendly and positive experience from start to finish. After a bad experience with another surveyor, Vicky from Orchard Home Surveys was happy to help and accommodated our Level 2 Homebuyer survey quickly, chasing up responses from our estate agent when needed and keeping us in the loop. As soon as the survey was complete, surveyor Chris called to run through the main issues identified and answered any questions we had. The report was delivered earlier than expected and was very thorough, detailing issues, their likely causes and how they can be rectified. A very positive experience overall, would recommend to anyone in need of a survey.

October 29, 2024
Unprompted review
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Reply from Orchardhomesurveys

Thanks for your feedback Chris, I'm glad our team gave you the support needed to help with your purchase.

Rated 5 out of 5 stars

Good service

I was very pleased with the comprehensive survey report given on the property I wish to purchase and which highlighted issues that could be of concern and gave advice on what might be required to remedy these.

November 4, 2024
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the feedback Paul, it's very greatly appreciated.

Rated 5 out of 5 stars

Orchard home surveys - Fab team :)

Orchard home surveys provided us with a detailed and easy to follow report of the property.
Chris also took the time to call us in advance of receiving the full report to explain the main issues.
A great company that made booking easy, communication was spot on, and friendly.

Having had a home buyers survey carried out on a previous property we purchased (with a different company), it was very hard to understand, minor issues were exaggerated, and we were unable to have a simple conversation with the surveyor for clarification on some matters.
It was like a breath of fresh air being able to speak to Chris directly, and we feel confident to proceed with our purchase.

Thank you again, and we will definitely recommend Orchard home surveys.

October 11, 2024
Unprompted review
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Reply from Orchardhomesurveys

Many thanks for the kind words. We're glad we could make your home-buying journey a little easier than you've had before.

Rated 5 out of 5 stars

Great company - highly recommend

Chris and the team were super helpful and friendly from the outset. Really great communication throughout the whole process and really detailed report from Chris alongside a phonecall. Would definitely recommend!

October 3, 2024
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the positive feedback Rebecca, glad we could help.

Rated 5 out of 5 stars

Highly recommend

From the moment I booked Chris, we were regularly updated. Chris called us soon after the survey was undertaken and in language we could understand took us through the main elements of his findings prior to the full report. This took place after hours and Chris reiterated he was available to answer any further questions. The report itself was extremely thorough and especially considering the findings, turned out to be exceptional value for money. I would highly recommend Orchard Homes surveys and will highly likely use them again ourselves in the future.

September 23, 2024
Unprompted review
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Reply from Orchardhomesurveys

Thanks Lisa, definitely an interesting property to survey, I hope all goes well.

Rated 5 out of 5 stars

High value for money

From requesting the survey, booking a visit, then receiving a phone call prior to the report to explain all findings and Chris's recommendation, it all happened within 2 weeks time in a very professional way. Chris was very helpful in explaining terminology that I couldn't understand, what do they mean and what is the impact of them.
Overall I'm very satisfied with the service. very high value for money.

September 2, 2024
Unprompted review
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Reply from Orchardhomesurveys

Thanks Mohamed, I'm glad I didn't get carried away with the technical stuff!

Rated 5 out of 5 stars

professional and approachable

Really attentive and approachable staff offering a high level service at a competitive price. the level 2 survey we had done was produced to a high standard with a good degree of professionalism. The surveyor called us on the day of the survey to give us the headlines and the survey was produced about a week later. the aftercare has been really good too and despite the fact that we have not had to the staff at orchard have continually made themselves open to inquiries and conversations

August 29, 2024
Unprompted review
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Reply from Orchardhomesurveys

Thanks for the review, I'm glad our service provided what you needed.

Rated 5 out of 5 stars

Had a very good experience using this…

Had a very good experience using this firm. First time buying a house and they were very quick to set up an appointment with my estate agent, although there was a bit of miscommunication on the estate agents part. And from booking them to paying them to getting the survey report email back was 10 days whether that's good or not I can't comment but seems pretty good to me.

September 3, 2024
Unprompted review
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Reply from Orchardhomesurveys

Thanks Oliver, I'm pleased we could help you with your first property purchase.

Rated 5 out of 5 stars

Chris went over and above

Chris went over and above. Requested a homebuyers report through a comparison site and was inundated with offers. Orchard Home Surveys were one of the many. I sent an email enquiry about the reports that they produce and was pleasantly surprised by promptness of reply. Instructed Chris who arranged access and carries out survey. Same day received confirmation by phone that survey had been done and his main findings was discussed. Full and comprehensive report received within the stated 3 days of survey. Took a couple of days to read and digest report and emailed Chris about a couple of points for clarification. Chris telephoned again to answer our queries which was appreciated. Would thoroughly recommend Orchard Home Surveys as we felt that they went above and beyond what we would reasonably expect from them. Thank you Chris and team.

August 15, 2024
Unprompted review
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Reply from Orchardhomesurveys

No worries, I'm glad we could help and make the journey a little bit easier.

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