Was paying this fraudulent company for months and nothing went back to reduce my money owed to the company they was representing. Then I was threatened with disconnection after I had paid oriel ful... See more
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Shocking service. Call after call after call to try and resolve my issue wity Rebel Energy, trying to charge me £500 when I certainly did not owe that much! Over and over and over to only be told they... See more
avoid ! What an interesting company.. bombard you with emails.. then phone, but it's not a human it's an automated voice message saying please call us. Guess what ... they don't answer the phone !... See more
Terrible customer service. We were with Rebel Energy, and after this inefficient company closed, we were moved to British Gas. Rebel has sent us a completely wrong bill, and it is impossible to get th... See more
1.6
Bad
23 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I made tI made full payment but still receive threatening messages – No response from Orielhe full payment for my account…
I made the full payment for my account (Reference: RBLK398842766, Account ID: 789123) some time ago for my Rebel energy bill. But I am still receiving emails claiming I still have outstanding balance, and some of these messages even include threatening language about legal action.
I have already sent multiple emails to Oriel Collections, clearly stating that I’ve paid the full amount and attaching the official receipt. I have received no reply at all. I also tried calling their customer service multiple times, but I can never get through due to “high call volume.”
This lack of communication and continued harassment after payment is unacceptable. I am now forced to leave this public review in hopes that someone at Oriel will actually address the issue.
October 1, 2025
Unprompted review
Horrible service.
It was terrible, spent over an hour and 40 minutes before they hung up on me, I never received letters only final reminder emails. Terrible customer service, stay clear.
September 10, 2025
Unprompted review
No response
I have tried to contact Oriel several times over the phone and by email without a response. I appreciate we are all busy, but to have no reply even though it's been over a month, isn't on. I don't want this hanging over a property.
September 9, 2025
Unprompted review
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