Orientica Reviews 293

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I'm a newbie to Orientica. I'm now obsessed .. Velvet Musk is my new favourite fragrance. The quality of fragrance, the time it lasts, the packaging...it's all 5 star. I'll definitely be back to try m... See more

Rated 1 out of 5 stars

My stuff hasn't been delivered yet and i am frustrated I've emailed 3 times with no response acc they did once and asked for my address but then i emailed another 2 times and no response was provide... See more

Rated 5 out of 5 stars

I purchased the Orientica for a Father’s Day gift. I only gave my husband the samples and he really loved them. I am pretty sure that he will love his gift because he fell in love with it when he samp... See more

Rated 5 out of 5 stars

Honestly would recommend anyone who loves long lasting and pleasant smelling perfume oils. They literally last all day and always have people asking where you got that fragrance from. Just to add its... See more

Company details

  1. Cosmetics and Perfumes Supplier
  2. Perfume Store

Written by the company

Inspired by nature and the mystery of oriental fragrances, Orientica perfumes offers you individuality encapsulated through a wide range of scents, to express the essence of who you are. Distinct fragrances each with a story to tell and bursting with the aromas of lush, green gardens and orchards to the woody scents of Oudh.


Contact info

4.1

Great

TrustScore 4 out of 5

293 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Perfume is amazing

Perfume is amazing! Quick delivery.

Did add 1 sample in but was empty? I would have liked 3/4 so I could look forward to trialling out another scent to purchase a full size.

July 7, 2023
Rated 5 out of 5 stars

Ms AM

Fast delivery, good quality perfumes and oils, parcel well packed thank you

June 23, 2023
Rated 5 out of 5 stars

Excellent

Excellent. Would not rate any lower.
Smells are great, the fact it’s alcohol free is just a win-win. Love how they are unisex too

May 26, 2023
Rated 5 out of 5 stars

Exceeded my expectations

Came across one of orientica's products in a public place where it was left out to be used and fell in love with the particular product so I looked them up and the rest is history 😊

May 17, 2023
Rated 3 out of 5 stars

Amber Rouge deception.

Good service, quickly delivery!

May 18, 2023
Orientica logo

Reply from Orientica

Hi AX,

Thanks for leaving a review, if you have any suggestions towards improvements or require any further support, please send over an email to orders@orientica.co.uk and we can provide some further help

Kind regards
Orders Team

Rated 1 out of 5 stars

No purchase possible

I couldn't buy my favorite product because my details couldn't be verified. This is not right. What I wanted to buy but the company won't make money, loss of the customer. I'm not happy. So what's the point of a store where you can't buy anything?

May 4, 2023
Orientica logo

Reply from Orientica

Hi Dawid,

Thank you for your feedback and we apologise that this had occurred, as you have mentioned, if your order is unverifiable we are unable to process the order further. We provided further communication in order to have the issue resolved, but we found that no confirmation/ verification was received, therefore the order was cancelled

If you would like to discuss this further and make a new purchase, please email us at orders@orientica.co.uk and we will do our best to support you with any future purchase.

Kind regards
Orders Team

Rated 1 out of 5 stars
Orientica logo

Reply from Orientica

Hi Miria,

We have sent three emails according to your order in regards to a request for further details, please check your emails and get back to us as soon as possible so we can have the matter resolved.

Thank you
Orders Team

Rated 5 out of 5 stars

Orientica

First order from Orientica, 1st package got lost in the post. I got in touch and to their credit they resent my order.When my order arrived it was missing I item, another message and they responded and resent my missing item out.Quality scent at good prices, service was good, no problems with missing items. Will buy fro Orientica again.

April 8, 2023
Orientica logo

Reply from Orientica

Hi John,

Thank you for your feedback and we appreciate the sentiment as well as care to understanding.

If you require further support, do not hesitate to message us at orders@orientica.co.uk

Kind regards
Orders Team
Orientica

Rated 5 out of 5 stars

Excellent service

Ordered in bulk and got a good discount. Delivery was quick. The whole order process was hassle-free. I would be happy to order again in the future.

April 9, 2023
Orientica logo

Reply from Orientica

Hi Ziaul,

Thank you for your kind feedback and we hope to see you in the future with another order!

If you require further support, do not hesitate to message us at orders@orientica.co.uk

Kind regards
Orders Team
Orientica

Rated 2 out of 5 stars

Customer service next to nothing

order number 02774.
I booked my order over a week ago and was given a tracking number. However, the tracking number is not showing any updates. I have emailed the company and have not received a response. I also tried their chat service but still no reply. I only spent 15 pounds on this purchase thanks to GOD for that or else would have been literally dreading myself.

April 24, 2023
Unprompted review
Orientica logo

Reply from Orientica

Hi Abbas,

Thank you for your feedback, we apologise that this had occurred in the first place. After checking with the packing team, it seems that a replacement was sent due to the error that occurred with Royal Mail. The issue has been resolved and additional gifts were supplied in the order as an added apology.

If you would like to discuss the situation further or would like any further support, you can email us at orders@orientica.co.uk

Kind regards
Orders Team
Orientica

Rated 5 out of 5 stars

Great perfumes!

Great perfumes! Great prices! They last all day and had many compliments! I love the packaging, and the little 6ml oils are so handy for travel and handbags! And the free testers for other scents were great! Have already ordered more and have a friend at work who has after smelling me walk through the door everyday!

March 31, 2023
Orientica logo

Reply from Orientica

Hi Lisa,

Thanks for the incredible review and we hope to see you as well as your friend placing an order soon!

If you require further support, do not hesitate to message us at orders@orientica.co.uk

Kind regards
Orders Team
Orientica

Rated 5 out of 5 stars

I will be buying more

I will be buying more. And fast delivery! Amazing smelling perfume

April 7, 2023
Orientica logo

Reply from Orientica

Hi,

Thank you for your review!

If you require further support, do not hesitate to message us at orders@orientica.co.uk

Kind regards
Orders Team
Orientica

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