I'm a newbie to Orientica. I'm now obsessed .. Velvet Musk is my new favourite fragrance. The quality of fragrance, the time it lasts, the packaging...it's all 5 star. I'll definitely be back to try m... See more
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My stuff hasn't been delivered yet and i am frustrated I've emailed 3 times with no response acc they did once and asked for my address but then i emailed another 2 times and no response was provide... See more
I purchased the Orientica for a Father’s Day gift. I only gave my husband the samples and he really loved them. I am pretty sure that he will love his gift because he fell in love with it when he samp... See more
Honestly would recommend anyone who loves long lasting and pleasant smelling perfume oils. They literally last all day and always have people asking where you got that fragrance from. Just to add its... See more
Company details
Written by the company
Inspired by nature and the mystery of oriental fragrances, Orientica perfumes offers you individuality encapsulated through a wide range of scents, to express the essence of who you are. Distinct fragrances each with a story to tell and bursting with the aromas of lush, green gardens and orchards to the woody scents of Oudh.
Contact info
4 Corners Distribution Ltd, Unit 3 Renwick Road, Renwick Industrial Estate, IG11 0SD, Barking, United Kingdom
- 020 3026 0786
- sales@orientica.co.uk
- orientica.co.uk
4.1
Great
293 reviews
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Replied to 57% of negative reviews
Typically replies within 1 week
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Great product
The items were really great, was a bit optimistic in buying, but when I got it and used them ..wow it blew me off...long lasting fragrance.
November 18, 2022
Reply from Orientica
Thanks Joel and let us know if we can be of further assistance
Order never arrived
This is my first time ordering from this seller and I was so excited as I always loved Orientica fragrances. But unfortunately it is over 2 weeks and it didn't still arrive.
I understand all the problems with postal service, but when I found out via tracking my order was stuck in a postal depot, I reached out to them as only senders can inquire about it in theat courier service. They are yet to respond after all these days. So, I requested the courier service to locate the order but they are advising to reach the seller.
Then, I tried to reach them via PayPal, again the same. No communication from Orientica. I am so disappointed with their customer service.
***Edited after seeing the response of Orientica Seller
As I mentioned in my review 3 days ago, I totally understand the postal crisis. Which made me to make this review is seller's negligence to communicate or respond to my email and this review made you to notice this issue.
When I contacted the courier "parcel force" after 3 days of contacting seller, they were quick to respond and thankfully helped me to locate my order back and delivered it safely.
Hence why, I increased the stars from 1 to 3.
And when I received the parcel, I straight away closed the case in PayPal and informed them I received it.
I still love Orientica products they are excellent.
I wish my experience with the seller was different.
November 26, 2022
Reply from Orientica
Hi Gnei, there has been ongoing Royal Mail strikes in the past weeks, due to this there has been some delays in orders getting delivered.
We put updates on our shipping information regarding any strike action/disruption to make customers aware of potential delays.
We replied to your PayPal case about your order and we shall contact you shortly to speak further about this.
Thank you for providing this feedback
Regards,
Orientica Perfumes UK
Still not received after almost 2…
Still not received after almost 2 weeks. Customer service keeps saying it’s due to Royal Mail strikes yet tracking is not recognised. Very disappointed
December 7, 2022
Reply from Orientica
Dear Hayley
Thank you for the feedback,
We apologise for the delay and for the inconvenience this has caused. Royal Mail strikes have impacted all services across the UK, due to this customers may face a delay in getting their order
Your order was sent with Royal Mail 48, unfortunately this service doesn't provide a tracking history due to this you are unable to track your item.
In order to resolve the issue we will contact you shortly to come to a resolution
Kind regards
Orders Team
Orientica Perfumes UK
The fragrances exceeded my…
The fragrances exceeded my expectations. Great communication, express shipping. I leave 5☆☆☆☆☆
November 29, 2022
Smells absolutely gorgeous every bottle…is totally amazing,and lasts all day,had so many compliments while wearing it
Smells absolutely gorgeous every bottle was just beautiful,better than most expensive perfumes I’ve bought and they last all day
November 14, 2022
Oily package wasn't good because the…
Oily package wasn't good because the head of all of them are loose and not good at all
November 10, 2022
Reply from Orientica
Dear Ali,
Thank you for your feedback,
Our products go through a rigorous quality assurance check at our production process, quality issues may occur however this is very rare.
Please accept our apologies for the inconvenience caused.
Please get in touch with us via email so that we can resolve this for you
Regards,
Waqas
Order's Team
Orientica Perfumes UK
Great perfumes for affordable prices
The perfumes were safely packed and shipped very fast. The perfumes I received where at a crazy money/ value ratio. They last all day long, as promised.
November 4, 2022
I had to order twice and it was just…
I had to order twice and it was just not a nice experience. The customer service was patient and kind enough to advise me well
October 21, 2022
Very happy with my purchase
Very happy with my purchase, super fast delivery and lovely packaging
October 4, 2022
It was love at first spray
It was love at first spray. I can’t get enough of it, the amount of compliments I have been getting is insane. I love love it.
August 30, 2022
Amber Musk and Velvet Musk - are good.
Great service and products. But the 6ml bottles are not leak proof, so can this be improved?
August 18, 2022
MUST BUY!!!! Get those heads turning.
Honestly would recommend anyone who loves long lasting and pleasant smelling perfume oils. They literally last all day and always have people asking where you got that fragrance from. Just to add its so AFFORDABLE as well!!!!
August 11, 2022
Good experience
The perfume that I ordered was out of stock so they contacted me and I received Two new but unboxed bottles for the price I paid! Great customer service.
August 9, 2022
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