Originalplus Reviews 

131
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Pity you can’t submit a negative rating. Similar experience to most people on here, have no idea how I was signed up, and charged two payments of £29.99 before I realised. Went on website to cancel, b... See more

Rated 1 out of 5 stars

I am yet another victim of this SCAM, £29.99 appeared in the pending section of my NatWest bank transactions. Despite immediately calling NW customer service and then their fraud dept the bank has al... See more

Rated 1 out of 5 stars

Original Plus is Blue Forge Media Ltd, company number 7856810 and has 1 Director, Vazquez Liston, Marie Jesus who is Spanish. It legitimately uses the "small print" to charge £29-99 per month after a... See more

Company replied

Rated 1 out of 5 stars

I, like many of your other reviewers found myself 'subscribed' to this service when paying for a genuine purchase. I received no email or contact from them ever but my account was debited for €29.99 f... See more


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1.2

Bad

TrustScore 1 out of 5

131 reviews

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1.2

All reviews

(131)

1 review in the last 12 months

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Rated 1 out of 5 stars

Part of a Scam operation

This website/service very much appears to be part of a scam operation.

The way it seems to work is that an innocent member of the public is trying to use their phone to pay for something (unrelated to "originalplus"), and something pops up that looks like a card/payment confirmation. (Not sure but as this happened in a public place, it may possibly include a wifi hijack as well.)

Tapping the ad takes you to originalplus.co's website without this being obvious. Here you are asked to verify your email and credit card with a transaction for £0.50. The money is refunded, and it seems OK.

What happens now is that you have actually signed up for a 1-week trial ending in a monthly subscription of £29.99, with no information that this is what you were doing.

They do actually email you, and there is even a website with what looks like a video streaming service on the end of it. It looks like they are trying to make it look legit, and perhaps have some fraction of the people who are snagged stay on the subscription, at least for a while.

Another thing they seem to do is reply to the reviews on Trustpilot, acting all innocent and asking you to contact them to discuss, as if to try to suggest that it is just a glitch. I ask you then, why is every review for them on Trustpilot giving them one star and call them a scam outfit?

If you have been a victim of this scam, effectively your card details have been stolen, and you can take it up with your card provider that way. They should stop your card, reverse the transaction, and issue you with a new card, which is a nuisance because you won't have a card for that account for a few days. However, as the card issuer identifies multiple fraudulent transactions with the same merchant, the merchant will soon be shut down, at least in their current guise.

October 10, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scammed

Went to set up the Ring Go app. Was a scam site that when you went to download the Ring Go app. downloaded this company instead. Unless you seriously want to subscribe to this company I would avoid like the plague.

October 18, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

NIGHTMARE BUSINESS AVOID

I too had an unauthorised subscription taken from my credit card of £29.99. I cancelled and contacted my Credit card company immediately to cancel and luckily it was only 1 month. Their Customer services are a shambles probably a bot by the reply as totally unhelpful . To be AVOIDED at all costs. They are a nightmare. My credit card company is now takign over trying to retrieve the money.

October 19, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scammed

I'm a coach driver who tried to pay for parking in London...I've now been robbed of 29.99 for a subscription I know nothing about. Have informed the bank and now in the process of trying to cancel....😡😡😡😡

October 10, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scam. Beware

I too have had £29.99 taken from me for a subscription that I did not know I had taken out.

October 17, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Stole money out my bank

Stole money out my bank, reported to fraud team and are to be investigated by TS. in reply, Not a chance, i had to get my bank to do a charge back, Apparently you are being watched by them.

September 27, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Hi .I've had £7.49 taken from my…

Hi .I've had £7.49 taken from my account. Didn't have a clue who this company is. Contacted my bank through online message as was Sunday yesterday. Still saying Pending, so nothing can be done ,even though the amount has already been taken from my account. I only had enough in my account for my direct debits, that's how I noticed that my account was £7.49 short. Bank said to get back to them when it's not showing pending Ffs my daughter just told me it's Temu

October 15, 2023
Unprompted review
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Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

I did NOT sign for this and they got in…

I did NOT sign for this and they got in by mistake and I was charged £29 99 out of my Bank virgin and they had me signed up for this amount every month. I CANT GET THAT BACK OF THEM. ALL SO WHAT DOES A 84 YEAR OLD POORLY MAN WITH THIS.but no help from anyone. Roy webster.

October 14, 2023
Unprompted review
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Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scam scam scam scam scam

Scam scam scam scam scam! I've never heard of them until I had a pending sum of £29.99 on my bank account. No idea how they got my details, rang my bank straight away, (wknd) they couldn't do anything until the payment came out of pending (it just did). Now I've got to cancel my bank card and deal with the fall out of that. Reading the reviews on here, they've reported the reviews and had them blanked out or put an apology note underneath the review asking reviewee to contact them. It's a joke! They sent me an email acknowledging the payment when it went through, option to contact them with any issues, but you have to fill a form putting your name, address etc. I'm being polite so they don't have a reason to report my review and get it blanked out, however I am extremely angry! It seems everyone is being stung for £29.99, Googling them too, people are saying same thing, same amount. It's low enough for you not to notice if you have various subscriptions etc. It's a lot to people in my position to lose tho, I'm a disabled pensioner on a tight budget. I only noticed it by chance they nearly got away with it. I hope the bank fraud dept catches up with them, I'm sure there will be a lot of people who don't notice. Have absolutely no idea how they got my details. I'm absolutely fuming!

October 14, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

This company somehow scammed my mum out…

This company somehow scammed my mum out of £29.99 through something that popped up while she was trying to pay for parking on a recent visit to Bakewell. I believe it has cancelled now but will be keeping an eye on the bank account to make sure nothing else comes out so we can report this fraud. Avoid like the plague!

October 7, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Tried to take £14.99 out my account…

Tried to take £14.99 out my account without me knowing scam site.. luckily bank sawit was a scam and counted me!!

October 13, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Tried to take 50p out of my bank…

Tried to take 50p out of my bank account without my permission. Luckily, my bank did not let the transaction go through. I contacted my bank and changed my card details. Apparently, I signed up for a ‘free trial’ and then £29.99 a month. I have never seen any information on this company before.

October 10, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scammers

Scammers. £29.99 charge pending on my current account this morning and had been sent an email receipt, but didn't recognise the company. Didn't click on any links, but looked up the address that was on the bottom of the email - on google maps it's an ordinary semi-detached residential brick house. Reported it as fraud to my bank - they were brilliant, they immediately cancelled my debit card, accepted the case as fraud, gave me an incident number, and £29.99 will be refunded.

October 12, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scam site that signs you up for…

Scam site that signs you up for subscription without telling you.

EDIT: Since the company responded, I thought I'd explain how their scam works: I was using an app that has nothing to do with originaplus.co. In that app, there was an ad for originaplus.co that doesn't actually look like an app, it looks like a way to activate the account of the app in question.

Tapping the ad takes you to originalplus.co's website without this being obvious. Here you are asked to verify your email and credit card with a refunded 0.5 EUR transactions. Innocent enough, still thinking you are activating the app you came from, which you trust.

What happens now is that you have actually signed up for a 1-week trial ending in a monthly 30 EUR subscription, with no information that this is what you were doing.

October 12, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Beware scam site

This company took a payment of £29.99 from my bank account completely without my knowledge or permission. Luckily my bank informed me immediately of the transaction and cancelled the payment. Fraud department looking into this company now. My so called subscription was cancelled within minutes of contacting the bank. This is a total scam, if you are charged by this company contact the bank immediately .

October 11, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Took 29.99 out of my account twice…

Took 29.99 out of my account twice without my permission do not sign up with this it is a scam i was signing up 4 Bolt and somehow i ended up with this they ignore emails SCAM

October 2, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

Scam

Scam. Took two payments of €29.99 from my bank account without permission. No reply from several emails. Haven’t got much satisfaction or support from bank in following up on it either!

September 25, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

SCAM The company giving themselves 5…

SCAM The company giving themselves 5 stars.
I have been onto my bank fraud squad that how they set a debit of £29.99 from my bank.
If you read the reviews they have done the same to other people.
I have never agreed to this! Like the others.
Cheeky people and robbing people.
I shall be at my bank in the morning with the information I have gathered.

October 6, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 1 out of 5 stars

No reply took money out of account

No reply took money out of account. Going through fraud squad

October 5, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

We are sorry to hear about your experience please feel free to contact us directly at support@originalplus.co and one of our agents will be happy to support.

Thank you

Rated 5 out of 5 stars

Thankyou

Thankyou for my refund

October 3, 2023
Unprompted review
Originalplus logo

Reply from Originalplus

Dear Sir/Madam,

Thank you for your review

Customer support team

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