I didn't get my item deliveried and didn't get refund. I got reply from Orkide, thank you for quick action. I am waiting for refund on my bank account. Still very sad I did not get my item as it lo... See more
Company replied
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See what reviewers are saying
A gorgeous product, delivered promptly and wrapped with such delicate care! The little touches really make the customer experience, and Orkide really went above and beyond! No nasty cellophane wrap fr... See more
Company replied
Beautiful headscarf! I lost my hair to cancer and I’ve been looking everywhere for a flattering headscarf but I have struggled to find one until I found Orkide. I know that the scarves would mainly be... See more
Company replied
Really great efficient customer service. Thank you Orkide Fashion UK. To all other prospective customers, Orkide care about their customers. My wife recently purchased a silk scarf from Orkide and... See more
Company replied
Company details
Information provided by various external sources
Our priorities are both high quality products and proper customer service
Contact info
London, United Kingdom
- contact@orkidefashion.co.uk
- orkidefashion.co.uk
4.7
Excellent
69 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful scarf ordered as a gift for mother’s day
Beautiful scarf ordered as a gift for Mother’s Day for my mum. I’m sure she will love it. Similar to one I bought mysel last year but different colour. Great service quick delivery. Great value.
March 10, 2021
Reply from Orkide Fashion UK
Thank you Roseann, glad to see you again :)
Excellent service throughout !
Great selection of colours , exactly what I wanted and very fast delivery. Thanks you
February 22, 2021
Reply from Orkide Fashion UK
Many thanks Helen, hope to see you again :)
Product Purchase Feedback
Really great efficient customer service. Thank you Orkide Fashion UK.
To all other prospective customers, Orkide care about their customers. My wife recently purchased a silk scarf from Orkide and needed IT fairly urgently for a funeral. Orkide responded and ensured the scarf was delivered on time. The scarf was also excellent quality.
January 27, 2021
Reply from Orkide Fashion UK
Many thanks for kind words Douglas, and our sincere condolences again
The scarf is lovely and it arrived in a…
The scarf is lovely and it arrived in a jiffy!
December 29, 2020
Reply from Orkide Fashion UK
Thank You Rich :)
Beautiful scarf arrived very quickly
Beautiful scarf arrived very quickly. Delighted with the service.
December 16, 2020
Reply from Orkide Fashion UK
Many thanks Lynne :)
Colourful and convenient
Beautiful scarves with rich deep colours customer service and delivery was excellent, very pleased
October 12, 2020
Reply from Orkide Fashion UK
Many thanks for your kind words :)
Very quick delivery and good customer…
Very quick delivery and good customer service throughout. Recommended
October 10, 2020
Reply from Orkide Fashion UK
Many thanks Richard, looking forward to see you again :)
High quality product
High quality product, fast delivery and caring customer services
September 26, 2020
Unprompted review
Reply from Orkide Fashion UK
Thank you Selin, see you again soon :)
Great service and quick delivery
Great service and quick delivery. The hijab was nice but a bit small
September 20, 2020
Unprompted review
Reply from Orkide Fashion UK
Selam Shaz, thanks for this :)
Have you also considered our Hijabs? They are rectangular and approximately 80x200 cm size
Reply from Orkide Fashion UK
Thank you Zara 🙏
Beautiful headscarf
Beautiful headscarf! I lost my hair to cancer and I’ve been looking everywhere for a flattering headscarf but I have struggled to find one until I found Orkide. I know that the scarves would mainly be used for Hijabs, but they’re beautiful for cancer patients too. They’re perfect size and lovely colours. I got the salmon pink satin one and I’m thoroughly happy.
August 25, 2020
Unprompted review
Reply from Orkide Fashion UK
Much appreciated and thank you :)
Quick delivery and the hijab was even…
Quick delivery and the hijab was even more beautiful than the picture. I am pleased with my purchase and the service
August 22, 2020
Unprompted review
Reply from Orkide Fashion UK
Great to hear that Zareen :) thanks and see you again soon
Excellent Service
Excellent Service
The product was good quality and delivered on time, and the Seller sent a courtesy email after I was in receipt of my product.
August 12, 2020
Unprompted review
Reply from Orkide Fashion UK
Thanks a lot Sehar, much appreciated :)
Excellent service
Excellent service, product met expectation. Will be ordering from there again.
August 5, 2020
Unprompted review
Reply from Orkide Fashion UK
Many thanks Maryum, we look forward to see you soon :D
Very prompt delivery
Very prompt delivery. Parcel will be opened next week.
Parcel now opened; the recipient was delighted with the quality and a little surprised at the size of the (head) scarf.
She looks great in it and it's good quality.
August 5, 2020
Unprompted review
Reply from Orkide Fashion UK
Thank you, would be great to let us know when you open the parcel :)
Update: Great to hear that, looking forward to see you again :D
Lovely designs and good service
Good value for money and good customer service
August 4, 2020
Unprompted review
Reply from Orkide Fashion UK
Thank you Morris :)
Great customer service!
Lovely high quality products, exceptional customer service especially when dealing with an exchange, received item very quick! Highly recommend.
July 29, 2020
Unprompted review
Reply from Orkide Fashion UK
Thank You Mahima :)
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