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See what reviewers are saying

Rated 5 out of 5 stars

I was very sceptic about ordering online for Greek Easter because every year I make homemade bbq but I can 💯 confirm that the meat that I bought this year (kokoreci, kotosuvli, freska lukanika) are... See more

Company replied

Rated 1 out of 5 stars

10 days ago I ordered food on a 3 day delivery nothing arrived 10 days later I called only to be told we have no dry ice I will send it on Wednesday this was a purchase for my partners birthday by t... See more

Company replied

Rated 5 out of 5 stars

Great produce, easy website, good comms knowing where everything is up to, quick delivery with local tailored service. We love Ormos! Please please please do more produce which enables us to try diffe... See more

Company replied

Rated 5 out of 5 stars

Quick delivery albeit they only send the tracking text message on the day. "Mama's homemade food" was delicious and authentic. Pantry and groceries were in great condition and well insulated. Mini... See more

Company details

  1. Catering Food and Drink Supplier
  2. Food and Beverage Exporter
  3. Gyro Restaurant
  4. Natural Foods Store
  5. Wholesale Food Store

Written by the company

Ormos Foods is comprised of a team of energetic people driven by their passion to share authentic and contemporary Greek and Mediterranean culinary treasures. All our products are sourced from local producers to guarantee authenticity and quality that cannot be matched from mass producers. We take pride in selecting and making available to you the most exquisite delicacies and finest quality exclusive food products. But above all, we are adamant about supporting our network and making sure that we partner with customers and producers alike, supporting them and helping them grow their business organically alongside ours.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

382 reviews

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4.5

All reviews

(382)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A satisfied customer

Order was delivered in time and the products were of very good quality. My only criticism is the limited product choice.

August 20, 2023
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Reply from Ormos

Thank you for your feedback! We're pleased to hear that your order was delivered on time and that you found the products to be of very good quality. We appreciate your input regarding the product choices, and we're continuously working to expand our offerings. Your satisfaction is important to us, and we'll strive to improve and provide you with a wider selection of products in the future.

Rated 5 out of 5 stars

Cheetos pacotinia. at company easy to order I received…

Great company easy to order I received my order in 48 hrs.
I also ordered from another company and have not yet got this yet.
Also the price excellent good value.
Again my other order smaller size bags which have cost me more.
Definitely will order again very soon.

August 13, 2023
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Reply from Ormos

Thank you for your kind words! We're delighted to hear that you had a positive experience with our company, from the easy ordering process to the fast delivery. We're committed to providing you with excellent value and service. It's reassuring to know that our pricing and efficiency stood out for you. We look forward to serving you again soon, and we appreciate your continued support!

Rated 4 out of 5 stars
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Reply from Ormos

Thank you for your feedback! We're pleased to hear that you had a positive experience with our products and fast delivery. We appreciate your input regarding the carriage charge, and we understand your concern. We aim to offer competitive pricing while ensuring the availability of products our customers need. We'll certainly consider your feedback as we continue to improve our services.

Rated 5 out of 5 stars

Great quality products and delivered on time!

Great quality products and delivered on time! Will definitely be re-ordering!

July 14, 2023
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Reply from Ormos

We're delighted to hear that you found our products to be of great quality and that your order was delivered on time. Your satisfaction is our priority, and we can't wait to assist you with your next order. Thank you for choosing us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

How to get it right

Excellent product highest quality and amazing client service

July 10, 2023
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Reply from Ormos

Thank you for your wonderful feedback! We're thrilled that you found our product to be of the highest quality and appreciated our client service. Your satisfaction is important to us, and we'll continue to strive for excellence. If you ever have any more needs or questions, please feel free to reach out. We look forward to serving you in the future!

Rated 5 out of 5 stars

Great products and amazing delivery…

Great products and amazing delivery service! Also, best prices than most of the online Greek shops in the UK.

July 2, 2023
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Reply from Ormos

We're thrilled to hear that you loved our products and found our delivery service amazing! Your satisfaction is our priority, and we're pleased to offer competitive prices. Thank you for choosing us and recognizing the value we provide.

Rated 5 out of 5 stars

Thank you Stephan

Stephan was very helpful with advice when I placed my order, thank you.
The food which arrived was carefully packeged and still cold (I am in the South West so it had a long way to travel).
The food was truly fabulous

July 2, 2023
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Reply from Ormos

Thank you for your feedback, and we're delighted to hear about your positive experience! We're glad that Stephan was able to assist you with valuable advice when placing your order. Ensuring that the food arrives in excellent condition, even when traveling a long distance, is a priority for us. We're thrilled that you found the food to be truly fabulous. Your satisfaction is our goal, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

Lovely products and great customer…

Lovely products and great customer service, thankyou, have reccomended you to my friends

June 30, 2023
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Reply from Ormos

Thank you for your kind words and for recommending us to your friends! We're delighted to hear that you found our products lovely and that our customer service met your expectations. Your support is greatly appreciated, and we're here to provide you and your friends with the best.

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and excellent delivery service

June 20, 2023
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Reply from Ormos

We appreciate your positive feedback! Providing excellent customer service and a reliable delivery experience are our priorities. Thank you for recognizing our efforts, and we look forward to continuing to serve you with excellence in the future.

Rated 5 out of 5 stars

The food was gorgeous

The food was gorgeous. The only negative is it voted have been packed better. I had ordered two ekmek desserts and they where all squashed

June 27, 2023
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Reply from Ormos

Thank you for your feedback, and we're delighted to hear that you enjoyed the delicious food. We apologize for the issue with the packaging of the ekmek desserts. Your input is valuable, and we'll work on improving our packaging to ensure that your orders arrive in perfect condition in the future. Your satisfaction is important to us, and we appreciate your understanding.

Rated 5 out of 5 stars

Excellent service!!

June 26, 2023
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Reply from Ormos

Thank you for your kind words! We're thrilled to hear that you received excellent service. Your satisfaction is our goal, and we're here to provide you with the best.

Rated 5 out of 5 stars

Absolutely outstanding company to deal…

Absolutely outstanding company to deal with, from start to finish, excellent customer service, quick delivery, driver, delivery time, product all absolutely fantastic!!!

June 21, 2023
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Reply from Ormos

We truly appreciate your fantastic feedback! It's wonderful to hear that your experience with us, from customer service to delivery, has been absolutely outstanding. Your satisfaction is our top priority, and we're here to provide you with excellence in every aspect.

Rated 5 out of 5 stars

Excellent customer service

I called Ormos to enquire about the delivery of my parcel which had to be delivered by the next day in order to be given as a gift. They made every effort possible to deliver my parcel on time before my departure. Excellent experience. Excellent customer service.

June 15, 2023
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Reply from Ormos

We're delighted to hear about your excellent experience with our customer service! It's great to know that we could make every effort to ensure your parcel arrived on time for your special occasion. Your satisfaction is our priority, and we're grateful for your kind words.

Rated 4 out of 5 stars

Good customer service albeit delivery…

Good customer service albeit delivery pre notification would have been helpful.

June 10, 2023
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Reply from Ormos

Thank you for your feedback! We appreciate your positive comments about our customer service. Your input regarding pre-notification for delivery is valuable, and we'll certainly consider this to enhance our services in the future. Your satisfaction is important to us, and we're here to provide you with the best experience possible.

Rated 5 out of 5 stars

Greek memories 🇬🇷

Amazing for price, delivery, choice, and friendly and helpful communication 😎😉🤩👍🏻 totally recommend and will defo use again! Really glad I found there website thank you for bringing a bit of Greek to my every day 🇬🇷

June 13, 2023
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Reply from Ormos

We're thrilled to hear about your fantastic experience with us! Thank you for your kind words and recommendations. It's wonderful to know that you found our products and service to be amazing. Bringing a bit of Greece to your everyday life is our pleasure.

Rated 5 out of 5 stars

Stocked what we like

Stocked what we like, ordered items easily delivered fast efficiently with no fuss….thank you.

June 3, 2023
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Reply from Ormos

Thank you for your feedback! We're pleased to hear that we stocked the items you like and that your ordering experience was easy. Efficient and hassle-free delivery is our aim. Your satisfaction is important to us, and we appreciate your kind words.

Rated 1 out of 5 stars

10 days ago I ordered food on a 3 day…

10 days ago I ordered food on a 3 day delivery nothing arrived 10 days later I called only to be told we have no dry ice I will send it on Wednesday this was a purchase for my partners birthday by the time
It arrives it will be 2
Weeks later than her birthday no email or phone call to tell me anything an I don’t care response when I commented on the bad customer service simply not good enough I am testing this product for my takeaways not off to a good start

June 3, 2023
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Reply from Ormos

I'm truly sorry to hear about the negative experience you've had with your order. The delay and lack of communication are certainly not up to our standards, and we deeply apologize for any inconvenience this has caused. We understand the importance of receiving your order on time, especially for a special occasion like your partner's birthday. We appreciate your feedback, and we'll take this as an opportunity to improve our service and communication. If there's anything we can do to assist you further or make it right, please don't hesitate to reach out. Your satisfaction is important to us, and we'll work to ensure a better experience in the future.

Rated 5 out of 5 stars

Real greek food, great customer service

I have ordered a big selection of foods from ormos and as a greek I have high standards. All the foods, pies, meats ect meet the Greek flavor criteria. Also there was a mistake in my order and ormos responded efficiently.

June 9, 2023
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Reply from Ormos

Thank you for your feedback! We're delighted that our selection of foods met your high standards and satisfied your Greek flavor criteria. We aim to provide authentic and delicious products. We apologize for any mistake in your order but are pleased to hear that we addressed it efficiently.

Rated 5 out of 5 stars

Great service

Great service - recommended

May 24, 2023
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Reply from Ormos

Thank you for your feedback and recommendation! We're thrilled to hear that you had a great service experience with us.

Rated 5 out of 5 stars

Very good service

Very good service. Delivery on time.The driver he was kind & polite.Thank you. Mrs Lee.

April 27, 2023
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Reply from Ormos

Thank you, Mrs. Lee, for your feedback! We're delighted to hear that you had a very good service experience with us.

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