I was very sceptic about ordering online for Greek Easter because every year I make homemade bbq but I can 💯 confirm that the meat that I bought this year (kokoreci, kotosuvli, freska lukanika) are... See more
Company replied
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See what reviewers are saying
10 days ago I ordered food on a 3 day delivery nothing arrived 10 days later I called only to be told we have no dry ice I will send it on Wednesday this was a purchase for my partners birthday by t... See more
Company replied
Great produce, easy website, good comms knowing where everything is up to, quick delivery with local tailored service. We love Ormos! Please please please do more produce which enables us to try diffe... See more
Company replied
Quick delivery albeit they only send the tracking text message on the day. "Mama's homemade food" was delicious and authentic. Pantry and groceries were in great condition and well insulated. Mini... See more
Company details
- Catering Food and Drink Supplier
- Food and Beverage Exporter
- Gyro Restaurant
- Natural Foods Store
- Wholesale Food Store
Written by the company
Ormos Foods is comprised of a team of energetic people driven by their passion to share authentic and contemporary Greek and Mediterranean culinary treasures. All our products are sourced from local producers to guarantee authenticity and quality that cannot be matched from mass producers. We take pride in selecting and making available to you the most exquisite delicacies and finest quality exclusive food products. But above all, we are adamant about supporting our network and making sure that we partner with customers and producers alike, supporting them and helping them grow their business organically alongside ours.
Contact info
United Kingdom
- ormos.co.uk
4.5
Excellent
382 reviews
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Reply from Ormos
Thank you for your positive feedback! We're thrilled to hear that you're satisfied with both our products and customer service. Providing great products and excellent customer service is our top priority, and it's wonderful to know that we've met your expectations.
Speedy delivery driver even rang me…
Speedy delivery driver even rang me when he couldn't find the house as our street is numbered in a strange manner
March 16, 2023
Reply from Ormos
Thank you for your positive feedback! We're glad to hear that our delivery driver provided speedy service and went the extra mile to ensure your order reached you.
Reply from Ormos
Thank you for your kind feedback! Timely delivery is a priority for us, and we're delighted to know that your order arrived on time. Thank you for choosing our services, and we appreciate your support.
Great to have greek products on our…
Great to have greek products on our cupboard.no delays or any other issues. A bit pricey though.
March 1, 2023
Reply from Ormos
Thank you for your feedback! We're delighted to hear that you're enjoying having Greek products in your cupboard and that you haven't experienced any delays or issues with our service.
Regarding the pricing, we understand your concern. Quality ingredients and authentic Greek products can sometimes come with a slightly higher price tag due to factors such as sourcing, importation, and maintaining the highest standards. However, we always strive to provide the best value for our customers and ensure that the quality of our products justifies the price.
excellent variety of Greek products
excellent variety of Greek products, fast delivery , perfect packaging and superb customer service! Can’t get any better, totally recommended!
March 1, 2023
Reply from Ormos
Thank you so much for your fantastic feedback! We're thrilled to hear that you're impressed with our excellent variety of Greek products, fast delivery, perfect packaging, and superb customer service. Your recommendation means a lot to us!
Reply from Ormos
Thank you so much for your continued support and kind words!
Great food,great customer…
Great food,great customer service,prompt delivery.will definitely be using ormos again.
February 14, 2023
Reply from Ormos
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our food, customer service, and prompt delivery.
Excellent customer service
There was a problem with the delivery but customer service resolve this in a few seconds after a phone call. It is normal to have problems with deliveries, specially when it is so busy, but this was resolved straight away. Only problem, hence the 4 stars instead of 5, was that was missing 2 products but again, I can understand that this was human error when it is a busy time. Overall very satisfied with Ormos Foods and very happy with customer service. Keep up the good work and thank you
February 24, 2023
Reply from Ormos
Thank you for your honest and constructive feedback. We apologize for the problem with the delivery and the missing products. We understand that it can be frustrating when such issues occur, especially during busy times. However, we're glad to hear that our customer service was able to promptly resolve the situation for you.
Great products great service
February 15, 2023
Reply from Ormos
Thank you for your kind feedback! We're delighted to hear that you're satisfied with both our products and service.
Reply from Ormos
Thank you so much for your kind words! We're thrilled to hear that you found our service excellent and that your delivery arrived on time.
Amazing customer service, high quality products
Amazing customer service , always very kind and informative staff and driver, delicious and fresh products! Thanks, Ormos Foods.
February 2, 2023
Reply from Ormos
Thank you for your honest review.
Good Greek food
A vast variety of very good quality products. Fast delivery. Highly recommended!
January 27, 2023
Reply from Ormos
Thank you for your honest review.
excellent product and very good service.
February 2, 2023
Reply from Ormos
Thank you for your honest review.
Best Online Store for Greek Products
Huge product range, great prices, quick service, kind support. My new favourite place to shop online
January 13, 2023
Reply from Ormos
Thank you for your honest review.
Reply from Ormos
You're very welcome! We're thrilled to hear that you had a great experience with our service and delivery. Providing excellent service is our top priority!
These guys are amazing
These guys are amazing, their products, delivery, customer service all state of the art. I have now had 3 orders delivered either side of Christmas within 2-3 days and panache
If you are interested in Greek food, this is the place for you.
Professor Michael Gatzoulis
January 13, 2023
Unprompted review
Reply from Ormos
Thank you so much, Professor Gatzoulis, for your kind words and support! We're thrilled to hear that you've had such positive experiences with our products, delivery, and customer service.
GREAT!!!
Great, great, great and great!! I wish I could give them 10 stars. Amazing prices, fresh products and delivery to our door in time. I'm definitely ordering from them again and again and again.
January 12, 2023
Unprompted review
Reply from Ormos
Wow, thank you for your amazing feedback! We're absolutely thrilled to hear that you had such a fantastic experience with us.
Poor service, poor and difficult communication and a Frozen product received poorly packaged and defrosted
Apart from delays in the processing and delivery of my order which only occurred after I had finally managed to contact them (no answer for hours and hours on their company line and no email communications to say why there was a delay etc), when the Gyros Meat (frozen product) finally arrived the packaging was battered and it had clearly been hurriedly thrown together with inadequate packaging for Frozen products or any care taken in it's construction and hence all the meat was totally defrosted. Overall a very poor experience for my first ever order from them.
January 11, 2023
Reply from Ormos
Hi, thank you for your review.
Firstly, we would like to apologize for any inconvenience caused. The order was placed on the 2nd of January which was a bank holiday. We were closed on Thursday the 5th and Friday the 6th, this information was also available on Google. The parcel was delivered on the 11th, by taking into consideration the above information the order was delivered within 5 working days as indicated on our website. I would like to emphasize that our customer service line opens at 10 am and closes at 6 pm, calls made from 9 am to 10 am will be contacted back within the day. As we are unable to reach all areas with our own fleet of drivers and refrigerated vans, we have sometimes to utilize UPS. As you may appreciate even if we are doing our best by sending the frozen meat in insulated temperature-controlled foil pouches, adding 12 sheets of ice pockets and sending the order by UPS’s most expensive service (next-day delivery before 12pm), the state that your order will be delivered is out of our control. As stated, over the phone, you will be receiving a refund for the Gyros and please feel free to consume them in the next 24 hours.
Again, apologies for any inconvenience caused.
The products delivered as were supposed…
The products delivered as were supposed to be!
January 5, 2023
Reply from Ormos
Thank you for your honest review.
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