OrthoFlexx Reviews 1,003

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 719 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the product's durability, strength, and overall quality. Customers consistently find the insoles provide excellent arch support, making walking enjoyable and comfortable, even for those with conditions like flat feet or plantar fasciitis. Many people appreciate the significant difference these insoles make in alleviating foot pain and improving posture, often preferring them over custom orthotics. The customer service is also frequently praised for being superb, prompt, and helpful, especially when addressing issues like incorrect sizing or product exchanges. However, some people were dissatisfied with the product itself, finding it uncomfortable, too soft in the front, or that the arch support did not sit correctly, exacerbating pain.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its strong, well-made insoles that... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and strength of the... See more

Order

People report positive experiences with the ordering process, finding it easy to order and praising the... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the superior support and... See more

User experience

Clients share positive opinions on user experience, with many finding the insoles to be very comfortable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What sold me on these insoles was the durability and strength of this product. These insoles maintain their shape and therefore their support of your foot and especially the arch. I have very high ar... See more

Rated 5 out of 5 stars

Great strong insoles well made and value for money, Soft and comfortable was reluctant to buy at first but will look for another pair as perfect for my flat feet with great support. Happy customer !... See more

Rated 5 out of 5 stars

My foot pain is metatarsalgia, not plantar fasciitis at all. On the first wearing of the insoles I felt those bones shifting. The insoles being the full length of the foot, the significant strong arch... See more


Company details

  1. Orthopedic Shoe Store
  2. Orthotics & Prosthetics Service

Written by the company

OrthoFlexx™ insoles provide the ideal arch support for promoting balance and stability and alleviating foot pain.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 23% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

I’m only giving a three star because I…

I’m only giving a three star because I only just started wearing them. And I can’t tell what benefits they are having yet. But I do like the way they feel on my feet now that I am used to them.
The first time I went for a walk in them my arches were killing me. I didn’t know if I was going to make it home. But now they don’t bother me at all. But I have noticed one thing. Not sure if it’s a coincidence, or if its the supports that working. But I noticed my glute muscles are killing me. It could just be me being out of shape. But if it’s the arch supports then they are working pretty good.

April 24, 2026
Unprompted review
Rated 4 out of 5 stars

Orthoflexx insoles. Knee health much better.

I felt an improvement on my knees shortly after wearing the insoles. Knee pain went from 7 out 10 down to 3. Great improvement. Hoping to get down to 2. For me it’s not a cure but very helpful in reducing the pain. Will be buying others to put into my other shoes.

April 28, 2026
Unprompted review
Rated 4 out of 5 stars

I thought I'd leave another review a…

I thought I'd leave another review a week after using OrthoFlexx inserts for a week.
Believe it or not for me I wish the arch support wa a tad higher, that's me.
Only other issue is I wish the insoles from the arch support forward was not so soft and flexible. It can be difficult to get into the shoe. It wants to fold to easy and you have to force it to unfold to the front of the shoe.
Other than that, so far so good.

April 27, 2026
Unprompted review
Rated 5 out of 5 stars

Really Awesome

I have really, really, did i say really, bad fallen arches. My ortho devices used to cost me $500 for one pair custom made. Prior to your product, I had to go that route because you couldn't and still can't buy over the counter inserts with really high arches. I was skeptical about your product but have been wearing for more than 2 months with no issues (pain). I just bought another pair 2 weeks ago for another pair of shoes, so I don't have to keep changing. Eventually, every pair of shoes i have will have them.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great Product

As a PT, the importance of foot alignment isn't lost on me. These inserts were immediately comfortable, fit perfectly in my shoes, and set my feet in a very y nice neutral alignment. I look forward to sharing my experience with my patients.

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Great insoles

I was starting to get a bunion on my right foot and I tried these and it is correcting that! It’s not fully corrected but I’ve only been wearing them for a week.

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

My foot pain has disappeared within days.

My foot pain has disappeared within days of starting to wear my new orthotics. I’m thrilled. I have worn orthotics from the doctor for years and have never been able to be completely pain free. I will definitely be buying more to put in all my shoes.

April 15, 2026
Unprompted review
Rated 4 out of 5 stars

I just received my Orthoflexx inserts…

I just received my Orthoflexx inserts yesterday. I wear a size 12 shoe. I didn't have to trim the 12.5/14m insert they fit perfect
I had no trouble getting used to them, but I thought the arch could have be taller. I wore them all day today and I had less foot and leg pain. I liked the fact the arch didn't collapse like the pair of the PowerStep inserts I bought earlier. I'll keep using them for the rest of the week and may purchase another pair. I could have left a 5 star review but I thought the arch would be taller, That's just
me.

April 23, 2026
Unprompted review
Rated 4 out of 5 stars

Inserts a little rough to insert

The insoles are very supportive. The only issue I have is the toe area is more of a softer flimsy material so when you’re trying to insert the supports into your shoe, you really have to wiggle it and play with it to get it all the way down to the toe area.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

I’m positively surprised!

I’m positively surprised at how much these insoles have helped me already! My ankles and legs feel much less painful. The customer service is also great. I highly recommend them!

April 8, 2026
Unprompted review

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