OrthoFlexx Reviews 1,003

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 719 reviews, reviewers overwhelmingly had a great experience with this company, frequently highlighting the product's durability, strength, and overall quality. Customers consistently find the insoles provide excellent arch support, making walking enjoyable and comfortable, even for those with conditions like flat feet or plantar fasciitis. Many people appreciate the significant difference these insoles make in alleviating foot pain and improving posture, often preferring them over custom orthotics. The customer service is also frequently praised for being superb, prompt, and helpful, especially when addressing issues like incorrect sizing or product exchanges. However, some people were dissatisfied with the product itself, finding it uncomfortable, too soft in the front, or that the arch support did not sit correctly, exacerbating pain.

What people talk about most

Product

Users describe positive interactions with the product, often highlighting its strong, well-made insoles that... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the durability and strength of the... See more

Order

People report positive experiences with the ordering process, finding it easy to order and praising the... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the superior support and... See more

User experience

Clients share positive opinions on user experience, with many finding the insoles to be very comfortable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What sold me on these insoles was the durability and strength of this product. These insoles maintain their shape and therefore their support of your foot and especially the arch. I have very high ar... See more

Rated 5 out of 5 stars

Great strong insoles well made and value for money, Soft and comfortable was reluctant to buy at first but will look for another pair as perfect for my flat feet with great support. Happy customer !... See more

Rated 5 out of 5 stars

My foot pain is metatarsalgia, not plantar fasciitis at all. On the first wearing of the insoles I felt those bones shifting. The insoles being the full length of the foot, the significant strong arch... See more


Company details

  1. Orthopedic Shoe Store
  2. Orthotics & Prosthetics Service

Written by the company

OrthoFlexx™ insoles provide the ideal arch support for promoting balance and stability and alleviating foot pain.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 23% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have severe flat feet and plantar…

I have severe flat feet and plantar fasciitis. My Dr recommended shoe inserts and they worked fine. But I was looking for a bit more support and more comfort. I tried the Ortho flex and they worked fine so well I’ve ordered more for all my shoes. Very comfortable and supportive.

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great Insoles!

Very new boots. New heavy weight orthodic insoles. They were not working well. I replaced them with the OrthoFlexx, still new boots not broken in. Much better, they are very comfortable and made a big difference. I am on my feet at work a lot and these insoles were very comfortable. Definitely Recommended.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a little bigger so had to…

I ordered a little bigger so had to trim to fit. Once in they did not shift during use. So far I have been using for over two weeks and have noticed my plantar fasciitis has been getting better. I still stretch and exercise

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Best insoles I have ever used.

Best insoles I have ever used.ive tried stepprs, cloudsoles, old bones, xstance, and a few others. I work 10-12 hours standing on concrete, and not only have they improved the pain in my feet significantly, my back and knee pain have improved as well.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Firm Arch Support

I have high arches and this is an orthotic that has a firm arch support while having comfort at the same time. Does not take up too much room in shoe even with this high arch support!

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Customer support

The customer support service was incredible. They were so helpful to amend a wrong order that I made. Very happy customer here!

April 17, 2026
Unprompted review

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