Orthopedics London Reviews 

39
•
TrustScore 1.5 out of 5

1.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I'm not going into details, my experience is muck like most of the others. I've not received any product but have gone. Acknowledge and forth with 'contact". If I had followed my own advise I'd not b... See more

Rated 1 out of 5 stars

It has all been said in the other reviews. But surely there is a come-uppance for these people. How can you ask for reviews and then ignore the information you are given. Fools we may be, but isn't... See more

Rated 1 out of 5 stars

This company need to be investigated. They have an office in London who do the admin but shoes have to be returned to China at your own cost plus tracking then I never got my money back so please bew... See more

Rated 1 out of 5 stars

Unfortunately I did not read the reviews before ordering. I specifically ordered on this site as I have recently had a foot operation. I waited for over 4 weeks for delivery. They arrived today - one... See more

Company details


Contact info

1.5

Bad

TrustScore 1.5 out of 5

39 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.5

All reviews

(39)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This company need to be investigated

This company need to be investigated. They have an office in London who do the admin but shoes have to be returned to China at your own cost plus tracking then I never got my money back so please beware. Not sure how it can be stopped but something needs to be done.
As others have said shoes are poor quality plastic and nothing like the photos, certainly not 'orthopedic 'as they spell it!!

August 30, 2024
Unprompted review
Rated 1 out of 5 stars

A scam, pure and simple.

A scam, pure and simple. I wish I’d read the reviews first, my experience is exactly the same as others describe. Poor quality shoes, not orthopaedic, three weeks to arrive, expensive and poor quality. Nothing to do with London. Have to be returned at own expense to China. A complete scam.

August 27, 2024
Unprompted review
Rated 1 out of 5 stars

They are not good quality

I bought some sandals they did not fit and was told I could not return them, however they said I could keep those sandals and they would send another pair of sandals for the same price. Do not buy from this company. The second pair were not the same quality as the picture, they looked plastic, they were not exactly the same as the picture. Do no buy from this company you will waste your money.

August 19, 2024
Unprompted review
Rated 1 out of 5 stars

As other customer’s have described …

As other customer’s have described This is not an orthopaedic company , cheap quality shoes not as described , cost to send back was half the cost of shoes with no refund of this cost , big con lesson learned like others check all detailed before parting with money .

July 29, 2024
Unprompted review
Rated 1 out of 5 stars

Had to laugh the shoes are so bad…

Had to laugh the shoes are so bad, but mainly, I can’t believe i fell for their scam in the first place. The shoes are dreadful. Exactly like the other reviews describe…at least i was forewarned having read these reviews before they arrived, sadly not before buying…

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

Bad shoes, bad return policy

Just as another reviewer, cheap shoes, not the same as the professional looking website. Footbed was flat and nothing therapeutic about them. Shoes were badly made and poorly packed so they were crushed on arrival.
Now I am required to return to China for refund.
Do not trade with this company.

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

More cheap knock-offs

Another company doing inferior quality cheap copies and requiring returns to China at vast expense and trouble. Have now learned my lesson, don’t look at adverts that pop up. Always check returns policy before ordering.

August 12, 2024
Unprompted review
Rated 1 out of 5 stars

Orthopedic-London

Orthopedic-London. (orthopaedic) shoes not from London. Cheap Chinese plastic shoes poorly made and fit only for the rubbish bin.
Took weeks to arrive poorly packaged and squashed.
Do not buy from this Chinese Company.
You will regret it!

July 31, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible plastic unbending shoes

Horrible plastic unbending shoes. No paperwork in the bag - presumably because no returns accepted and they don't want you to complain. A complete con. They should not be allowed to advertise online and should not be trading.

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

Horrendous experience

Horrendous experience! The name of company is nothing Orthopedic! Order took 4 weeks and the shoes were poor quality from the fit to the material. The image is nothing like on their website. Want to return but now have to pay huge fee to send back to China. This brand is a con and I would advise anyone not to order. I am not even sure how they got over 500 positive reviews which makes me even more suspicious.

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

An advert came up for some shoes…

An advert came up for some shoes supposedly reduced from £80 to £39.95 (Low-top Colorblock Casual Round Toe Sequin). I searched on the web and found the exact same shoes (not orthopedic) on Temu for £10.79. This could be a fake site. Beware!

July 30, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look