Oryzom Reviews 1,552

The last question on my mind about the V7 vacuum was promptly answered by the customer service team. I’m impressed with their quick responses. I’m all out of questions now. Great job folks.

I ordered 2 air purifiers and 2 air filters. We only received 1 of each. I have reached out to the company multiple times via email (there is no phone # to call) and have received no response. I ordered on 1/28/2026 and received the 1 air purifier and 1 air filter on 2/3/2026. since then I have sent at least 8 emails asking for help. No response.

Ordered an air purifier with insufficient capacity (on a Saturday afternoon). I canceled the order. I read the reviews; it didn't look good.

But I received a cancellation confirmation within 5 minutes of placing the order. Two days later, the money was refunded to my account. All in all, a positive experience.

This company scams US residents. I purchased a cordless vacuum, it did not work (power too low/ insufficient) for my high-pile carpet do I returned it in November 3025. As of Frbruary 6, 2026 Bryson has told via numerous text messages: (1) it could not track/identify my return so I have to forward my shipping tracking number even though I had already done that and included a copy of my purchase receipt & order number in the box and the tracking number was send by the shining company to Oryzom, (2) over 8 times messaged me it is working on my refund, (3) over 3 times told me the refund has been processed and paid back to my credit card but would take 5-15 days to appear on my card issuer’s statement —,which is a clear lie, and 2 days ago messaged me that due to an office malfunction the refund did not process — another obvious lie. Now Oryzom has not advised it will process again my refund. All these lies are after Oryzom acknowledged it had received my returned vacuum which was in good, clean shape, as directed by them.
Do not buy an Oryzom vacuum. The company will keep your money for several months before sending you a refund and will only do so if you continuously message them to send your refund.
Today 1-6-2026, 1 day short of 2 months after I returned the Oryzom vacuum I received my full refund .Mastercard has posted it to my account.i received notice of the refund about 1-2 hours after posting my critical review.

Product arrived damaged, have emailed customer service twice......no reply

It is very easy to use and brings very good results!

Easy to buy and good tracking of the product. The only thing that I will improve is that it took longer as expected the delivery of the product.

Great. But should have mail confirmation after purchase.

Very responsive company.

The product has been delivered on time.
I ordered a Oryzom pro lisseur and I received a HutTimo 802B Hair straightner. Definitely not what I ordered. How can i send it back and received the ordered Oryzom hair straightner ?

Big thank you to sheila from customer.service she was very nice and efficient about our order.

Thank you

We have received a completely different product than ordered, even with another brand name - and obviously of minor quality. And it seems that returns are at customer´s own cost! Watch out with this company.

According to the Internet it was the best Vakuum Cleaner so we orderd it.
Thanks for this product

Careful, Service do Not react After a while. They delay things and even game the PayPal system, so you can’t even get your money back anymore.
This was about a defective device, an air purifier. It was defective from the very beginning. In Germany, warranty is mandatory!!! No response anymore. €150 gone and a defective device sitting at home. Terrible. Cut off the paws of such people, companies that produce junk at the expense of our environment. How did this device get such good reviews online?

I sent multiple emails to Orviom Store support regarding a return, but they simply ignored me

Shopping and ordering was easy.
Delivery was quick, and even that i was not at home, the deliverer made effort to place the parcel at a safe place.
I'm happy with the quallity of the product.

One week delivery at home in my mail box.
Purchase procedure simple
I did not open the product since it is for a gift

As my English has no Oxfordlevel, I was very satisfied with the excecution of my order. Especially, as I was informed, that there were problems with the delivery according to special problems.

Never received my hoover and it's been over 6 weeks. They don't respond to any messages and there's no phone number. Total scam!!!