Delivery didn't go exactly as planned, but the Oryzom team was of great assistance and everything worked out just fine. Thanks!
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See what reviewers are saying
We had an issue with the 1st machine we got and after doing all the resets suggested by the company without success, they immediately replaced the device. Best customer service I've ever had. It'... See more
Never received robot vacuum I purchased. They gave me two different tracking numbers. One was so old it had expired and the other was not associated with my name which means I was unable to get a char... See more
While ordering my hoover I made a mistake on line and ended up with 2! Immediately Oryzom spotted the duplication and wrote to assure me that one order would be cancelled and my £ refunded. So nice t... See more
3.6
Average
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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This is a scam !
This is a scam !
We have spent 80€ on Oryzom, the product never arrived and impossible to get contact since 3 months. Like an empty box that company.
Be carefull
September 10, 2025
Unprompted review
To Soecial agent Richan
To Soecial agent Richan, biggest liar out, promises of refund, apologies, we are a caring company etc
5 moths later still no refund on vacuum
October 1, 2025
Unprompted review
Happy
Delivery in due time and item in accordance with the description ; special reduced price appreciated. Top service and good ratio benefit / cost. Entire satisfaction.
November 14, 2025
Unprompted review
Great technical product at competitive…
Great technical product at competitive price.
Fast Delivery.
October 27, 2025
Unprompted review
It was simple and fast.
October 22, 2025
Unprompted review
Great product
Great product. It works very well, is intuitive and makes our daily life easier.
October 3, 2025
Unprompted review
Very quick delivery
Very quick delivery, product as described, recommend this supplier
October 1, 2025
Unprompted review
Ayla Sener
Ayla Sener
1 review
Sep 18, 2025
Rated 1 out of 5 stars
Big mistake: Oryzom
I bought a small appliance, but I bought an ORYZOM. They advertise under the name of German technology. I sent it back immediately, and it says free return shipping after paying 13.55, but don't believe it. They didn't refund my money even though I sent it back immediately. There's no phone number to contact me. You can only send an email. Despite sending multiple emails, they reply months later with ridiculous excuses and won't refund my money. I wish I had researched other reviews before ordering, but it's too late. My advice to everyone: Don't buy from ORYZOM!!!!!!
June 9, 2025
Unprompted review
Well received .However follow up is in…
Well received .However follow up is in German…. Not everyone can understand…
French version would be fine !!
September 24, 2025
Unprompted review
problem satisfactorily solved
It took several emails, but in the end, the item I complained about was replaced in the simplest way possible.
September 18, 2025
Unprompted review
The product keeps what it promises.
The product keeps what it promises.
September 18, 2025
Unprompted review
Perfect timing
September 10, 2025
Unprompted review
It was perfect
September 5, 2025
Unprompted review
Good vacuum cleaner and fast delivery
Despite many warnings and negative reviews online, we are satisfied with the vacuum cleaner. The quality is certainly comparable to a Dyson that my mother recently acquired. Although the company is headquartered in Hong Kong, there is a German support team based in Neu Isenburg, who respond quickly and friendly.
September 4, 2025
Unprompted review
1.find that the instructions manual is…
1.find that the instructions manual is difficult to understand.
2. assume that the USB cable is to be used for transfer of data to a computer. No instruction is given for manipulation.
August 30, 2025
Unprompted review
Terrible Service- goods never arrived!
Ordered a robot Hoover 26th July, 28th Aug still no product!
Emailed to find out what was happening, I did have a response saying they would re-send but still no product was delivered !
Reported through credit card as goods not received ..
July 26, 2025
Unprompted review
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